I come here often & the staff is the reason why this location is great. I'm greeted kindly & their hospitality is impeccable, often bringing my food if the place is not crowded with customers. Also, the music is not too loud. People can still have a normal conversation without having to raise your voice.
Atmosphere: 5
Service: 5
Salchi Papa
Look, Starbucks is Starbucks. You know what you are getting. But what separates this location, are the people who work here. Everyone is great. But who really stands out is Victor. In a world where kindness seems to be disappearing, he may be the nicest person you may ever encounter. He is always happy, upbeat, polite and never misses a beat. He truly cares about his job and customers. Move him up the corporate ladder. He truly has earned it.
Atmosphere: 5
Food: 4
Service: 5
J O
It’s pretty good, if you get real coffee. Not a fan of the other food or drinks except the pink drink.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Starbucks Via Instant Pike Place Roast
Alexandrea Hunter
Victor delivered an exceptional level of warmth and hospitality that surpassed all my expectations of outstanding customer service. His kindness and infectious energy made me feel incredibly valued; he genuinely prioritized my order with such enthusiasm that it turned my challenging morning around. Amidst a hectic day, stopping by Starbucks for a quick bite and a shake became an unforgettable experience, solely because of Victor’s exceptional service. He truly knows how to brighten someone’s day!
Atmosphere: 5
Food: 4
Service: 5
Joanna Casillas
Horrible experience! I came into town to visit family and made this my designated Starbucks. Not only were the drinks horribly made by Fabu and Wally but the customer service by Fabu and Wally was very disappointing. No respect for customers and they both have a horrible attitude. Definitely not your normal Starbucks ! Avoid at all cost. Take the extra time to drive to any other Starbucks but here.
Atmosphere: 1
Food: 1
Service: 1
Miriam O Romo
Americans light cream iced YUMMMMMISS EXELENT VARISTA AND CREW GENUINELY CARE ABOUT THE
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Danish, Frappuccino
Kale P
I ask for a breakfast croissant and they said they where out of ham and cheese!!! On top of that they said they do not make it. Omg, I have ordered this before on different locations and have never had this issue. Too early for me for this.
Atmosphere: 1
Food: 1
Service: 1
Bricia Lucia
Barista Kelly very rude, no customer service at all , basic questions and it took 15 min to give me my drink . I understand when they are busy but they were not at the time , i go there everyday and when she is at the register I feel like not ordering my coffee in person. Horrible attitude.
Atmosphere: 3
Food: 5
Service: 1
torin c.
This has to be the most ghetto starbucks anywhere. They are always closed for some odd reason. This time is says closed due to water contamination outbreak. Wth.
Victor and Rob provided top notch customer service today! Kudos to them both!
Atmosphere: 5
Food: 5
Service: 5
Jorge G
The start of my day ended up horrible because of Kelly the “Barista”. Her attitude was so poor and rude, I thought she was auditioning for a role as a villain in a Quentin Tarantino movie.When I asked Kelly what the daily coffee sample was her response was “I DON’T KNOW I JUST CLOCKED IN!” I felt so embarrassed and sad, the song “Ohio Is For Lovers” by Hawthorne Heights, played in my head.Kelly, please do the loyal customers of Starbucks a favor and look for another job. You would be great as a telephone Bill Collector.
Atmosphere: 1
Food: 3
Service: 1
Meah D.
Cake pops are great, except the icing was a little bit melted inside of the bag. My Pink Drink came with more ice than it did the actual drink.The cashier was a bit impatient with me and wasn't being too welcoming. But overall it was an okay vibe and I had an alright experience. :)
Wendy L
This Starbucks is located on Bonita Rd next to El Pollo Grill before the 805 North on-ramp.We were in the area and decided to pick up some Mango Dragon Fruit Lemonades for the long drive back north. The service was just okay the weekend I came - probably because the employees were starting to clean and were getting ready to close for the evening.The ambiance is like other Starbucks: The aroma of brewed coffee naturally has a positive effect; The music sets the right tone; They have a fairly open space for being a smaller shop. There are also some tables chairs available outdoors.Overall, good location. No drive thru though but definitely convenient and close to the freeway.Parking: Shared lot with limited parking.
Atmosphere: 4
Food: 5
Service: 3
Wendy L.
This Starbucks is located on Bonita Rd next to El Pollo Grill before the 805 North on-ramp.We were in the area and decided to pick up some Mango Dragon Fruit Lemonades for the long drive back north. The service was just okay the weekend I came - probably because the employees were starting to clean and were getting ready to close for the evening.The ambiance is like other Starbucks: The aroma of brewed coffee naturally has a positive effect; The music sets the right tone; They have a fairly open space for being a smaller shop. There are also some tables chairs available outdoors.Overall, good location. No drive thru though but definitely convenient and close to the freeway.
It is good to have places that are consistent in
Atmosphere: 5
Food: 4
Service: 4
I come here often & the staff is the reason why this location is great. I'm greeted kindly & their hospitality is impeccable, often bringing my food if the place is not crowded with customers. Also, the music is not too loud. People can still have a normal conversation without having to raise your voice.
Atmosphere: 5
Service: 5
Look, Starbucks is Starbucks. You know what you are getting. But what separates this location, are the people who work here. Everyone is great. But who really stands out is Victor. In a world where kindness seems to be disappearing, he may be the nicest person you may ever encounter. He is always happy, upbeat, polite and never misses a beat. He truly cares about his job and customers. Move him up the corporate ladder. He truly has earned it.
Atmosphere: 5
Food: 4
Service: 5
It’s pretty good, if you get real coffee. Not a fan of the other food or drinks except the pink drink.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Starbucks Via Instant Pike Place Roast
Victor delivered an exceptional level of warmth and hospitality that surpassed all my expectations of outstanding customer service. His kindness and infectious energy made me feel incredibly valued; he genuinely prioritized my order with such enthusiasm that it turned my challenging morning around. Amidst a hectic day, stopping by Starbucks for a quick bite and a shake became an unforgettable experience, solely because of Victor’s exceptional service. He truly knows how to brighten someone’s day!
Atmosphere: 5
Food: 4
Service: 5
Horrible experience! I came into town to visit family and made this my designated Starbucks. Not only were the drinks horribly made by Fabu and Wally but the customer service by Fabu and Wally was very disappointing. No respect for customers and they both have a horrible attitude. Definitely not your normal Starbucks ! Avoid at all cost. Take the extra time to drive to any other Starbucks but here.
Atmosphere: 1
Food: 1
Service: 1
Americans light cream iced YUMMMMMISS EXELENT VARISTA AND CREW GENUINELY CARE ABOUT THE
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Danish, Frappuccino
I ask for a breakfast croissant and they said they where out of ham and cheese!!! On top of that they said they do not make it. Omg, I have ordered this before on different locations and have never had this issue. Too early for me for this.
Atmosphere: 1
Food: 1
Service: 1
Barista Kelly very rude, no customer service at all , basic questions and it took 15 min to give me my drink . I understand when they are busy but they were not at the time , i go there everyday and when she is at the register I feel like not ordering my coffee in person. Horrible attitude.
Atmosphere: 3
Food: 5
Service: 1
This has to be the most ghetto starbucks anywhere. They are always closed for some odd reason. This time is says closed due to water contamination outbreak. Wth.
Restaurantji Recommends
Victor and Rob provided top notch customer service today! Kudos to them both!
Atmosphere: 5
Food: 5
Service: 5
The start of my day ended up horrible because of Kelly the “Barista”. Her attitude was so poor and rude, I thought she was auditioning for a role as a villain in a Quentin Tarantino movie.When I asked Kelly what the daily coffee sample was her response was “I DON’T KNOW I JUST CLOCKED IN!” I felt so embarrassed and sad, the song “Ohio Is For Lovers” by Hawthorne Heights, played in my head.Kelly, please do the loyal customers of Starbucks a favor and look for another job. You would be great as a telephone Bill Collector.
Atmosphere: 1
Food: 3
Service: 1
Cake pops are great, except the icing was a little bit melted inside of the bag. My Pink Drink came with more ice than it did the actual drink.The cashier was a bit impatient with me and wasn't being too welcoming. But overall it was an okay vibe and I had an alright experience. :)
This Starbucks is located on Bonita Rd next to El Pollo Grill before the 805 North on-ramp.We were in the area and decided to pick up some Mango Dragon Fruit Lemonades for the long drive back north. The service was just okay the weekend I came - probably because the employees were starting to clean and were getting ready to close for the evening.The ambiance is like other Starbucks: The aroma of brewed coffee naturally has a positive effect; The music sets the right tone; They have a fairly open space for being a smaller shop. There are also some tables chairs available outdoors.Overall, good location. No drive thru though but definitely convenient and close to the freeway.Parking: Shared lot with limited parking.
Atmosphere: 4
Food: 5
Service: 3
This Starbucks is located on Bonita Rd next to El Pollo Grill before the 805 North on-ramp.We were in the area and decided to pick up some Mango Dragon Fruit Lemonades for the long drive back north. The service was just okay the weekend I came - probably because the employees were starting to clean and were getting ready to close for the evening.The ambiance is like other Starbucks: The aroma of brewed coffee naturally has a positive effect; The music sets the right tone; They have a fairly open space for being a smaller shop. There are also some tables chairs available outdoors.Overall, good location. No drive thru though but definitely convenient and close to the freeway.