Extremely slow and poor customer service. Two people in line upon arrival. No hello or welcome. Employee proceeded to begin two online order sandwiches without acknowledging anyone. I know it’s just Subway, but take pride in your employment and do better.
Atmosphere: 3
Food: 3
Service: 1
El Andrade
A whent to pick up my order and tha girl wouldn’t give it was verry bad and disrespectful
Service: 1
Karen Peterson
Food is ok
Atmosphere: 4
Food: 4
Service: 4
Karla Apalategui
Horrible experience!!!! I ordered food with the app, got the confirmation that the food was ready, when I got to the restaurant they did not want to give me my food because the manager said she did not received the order, even though they charged my account, they refused to help me. They said to call customer service, but the website had no number to call. Manager did not refunded me the money charged to my account, even when I was showing her the confirmation, these people treat their customers poorly, its been a week and I still haven't received a refund for the food I never got.... NEVER GOING BACK!!!
Atmosphere: 1
Food: 1
Service: 1
ferol henkels
I entered the restaurant and was 4th in line. There was a young girl (Gia) working her hands off while an older lady cleaned the slicer, removed bread from the oven, picked up her purse and water bottle and left the store. Gia was making sandwiches as fast as she could. I waited in line for 30 minutes (remember I was only 4th in line) before I placed my order. By that time, there were at least 5-6 behind me. Gia had great customer service and never faltered. The older woman that left should have provided service to the guests along with Gia. Obviously, she didn’t see herself as a service provider. If it’s she store, she really should think about the customer, if not for the customer, she wouldn’t have a store!
Atmosphere: 3
Food: 3
Service: 1
Jay Johnson
Nice staff, clean store, speaks Spanish too
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip Cookie
v c
These guys move slower then snails
EDUARDO GONZALEZ
I went to the site around 8:30 am. The place was alone and there was 1 person in the store. I saw no problem there. As soon as I entered the store I saw a huge cockroach and one of those flying ones in front of the counter. I was disgusted and tried to call the manager but she told me "I'll be with you in a minute" she didn't look at me. I kept trying to get her attention and she kept saying the same thing. After the fourth call I told her that there was a cockroach and the employee saw it and said "in a while I'll kill it" and went back to the back and didn't come back. I got to thinking if I found a cockroach on the counter I don't want to imagine what it must be like in her storage room. After that I left. Poor hygiene
Atmosphere: 1
Food: 1
Service: 1
yolanda montinola García
I can't believe the one who attends and serves on Wednesdays at 3:45 is an abara, 3 spinach, 3 pieces of bell pepper. Aside from her terrible acrimony, the girl with colored eyes and short stature. My sister ordered a salad, it cost 10 dollars and she left it in half: 3 lettuces, 3 or 4 pieces of chicken and 4 spinach, very bad, I don't recommend it. Not good service, and miserable.
Food: 1
Service: 1
Pasaroll
Never buy their churros please... It's not real churros and the texture taste quite strange of course it's those that you reheat your meals but I haven't tried churros in usa for so longI DO NOT RECOMMEND BUYING THE CHURROS THO
Food was great don’t get me wrong ,but only 1 worker taking on a lunch rush. Seen multiple people turn around due to the long line. She indeed handled it the best she could ,but I could tell she was overwhelmed. This location is inside of a mall not sure why she’s not receiving Wayyy more help with walk in orders , mobile orders and people dinning in.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Rotisserie-Style Chicken
David Maya
Although a convenient location...most of the time they are short of everything....people,.. veggies,...soups..
Great food, typically this location is severely understaffed, expect to wait every time. Thank you for the workers that are doing their best to get the job done!!! Bless them all.
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Tuna
Rey Canonizado
My service dog was denied entry. They told me pets are not allowed despite telling them that she is a service animal. For health reasons because they are serving food they said I can’t take my service doginside.
Service: 1
Nora Corona
If your sandwich maker is having a bad day , Beware!!! , no smile , no hello , eyes rolling , sloppy sandwich is what you are going to get , lol . I thought that was somewhat funny . Maybe she was having a bad day, but don't take it out on my sandwich. It's a good thing that I was watching the process of the making of my sandwich , at least nothing else went into it .
Extremely slow and poor customer service. Two people in line upon arrival. No hello or welcome. Employee proceeded to begin two online order sandwiches without acknowledging anyone. I know it’s just Subway, but take pride in your employment and do better.
Atmosphere: 3
Food: 3
Service: 1
A whent to pick up my order and tha girl wouldn’t give it was verry bad and disrespectful
Service: 1
Food is ok
Atmosphere: 4
Food: 4
Service: 4
Horrible experience!!!! I ordered food with the app, got the confirmation that the food was ready, when I got to the restaurant they did not want to give me my food because the manager said she did not received the order, even though they charged my account, they refused to help me. They said to call customer service, but the website had no number to call. Manager did not refunded me the money charged to my account, even when I was showing her the confirmation, these people treat their customers poorly, its been a week and I still haven't received a refund for the food I never got.... NEVER GOING BACK!!!
Atmosphere: 1
Food: 1
Service: 1
I entered the restaurant and was 4th in line. There was a young girl (Gia) working her hands off while an older lady cleaned the slicer, removed bread from the oven, picked up her purse and water bottle and left the store. Gia was making sandwiches as fast as she could. I waited in line for 30 minutes (remember I was only 4th in line) before I placed my order. By that time, there were at least 5-6 behind me. Gia had great customer service and never faltered. The older woman that left should have provided service to the guests along with Gia. Obviously, she didn’t see herself as a service provider. If it’s she store, she really should think about the customer, if not for the customer, she wouldn’t have a store!
Atmosphere: 3
Food: 3
Service: 1
Nice staff, clean store, speaks Spanish too
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip Cookie
These guys move slower then snails
I went to the site around 8:30 am. The place was alone and there was 1 person in the store. I saw no problem there. As soon as I entered the store I saw a huge cockroach and one of those flying ones in front of the counter. I was disgusted and tried to call the manager but she told me "I'll be with you in a minute" she didn't look at me. I kept trying to get her attention and she kept saying the same thing. After the fourth call I told her that there was a cockroach and the employee saw it and said "in a while I'll kill it" and went back to the back and didn't come back. I got to thinking if I found a cockroach on the counter I don't want to imagine what it must be like in her storage room. After that I left. Poor hygiene
Atmosphere: 1
Food: 1
Service: 1
I can't believe the one who attends and serves on Wednesdays at 3:45 is an abara, 3 spinach, 3 pieces of bell pepper. Aside from her terrible acrimony, the girl with colored eyes and short stature. My sister ordered a salad, it cost 10 dollars and she left it in half: 3 lettuces, 3 or 4 pieces of chicken and 4 spinach, very bad, I don't recommend it. Not good service, and miserable.
Food: 1
Service: 1
Never buy their churros please... It's not real churros and the texture taste quite strange of course it's those that you reheat your meals but I haven't tried churros in usa for so longI DO NOT RECOMMEND BUYING THE CHURROS THO
Atmosphere: 1
Food: 1
Service: 3
Restaurantji Recommends
Food was great don’t get me wrong ,but only 1 worker taking on a lunch rush. Seen multiple people turn around due to the long line. She indeed handled it the best she could ,but I could tell she was overwhelmed. This location is inside of a mall not sure why she’s not receiving Wayyy more help with walk in orders , mobile orders and people dinning in.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Rotisserie-Style Chicken
Although a convenient location...most of the time they are short of everything....people,.. veggies,...soups..
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Rotisserie-Style Chicken, Tuna
Great food, typically this location is severely understaffed, expect to wait every time. Thank you for the workers that are doing their best to get the job done!!! Bless them all.
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Tuna
My service dog was denied entry. They told me pets are not allowed despite telling them that she is a service animal. For health reasons because they are serving food they said I can’t take my service doginside.
Service: 1
If your sandwich maker is having a bad day , Beware!!! , no smile , no hello , eyes rolling , sloppy sandwich is what you are going to get , lol . I thought that was somewhat funny . Maybe she was having a bad day, but don't take it out on my sandwich. It's a good thing that I was watching the process of the making of my sandwich , at least nothing else went into it .
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Meatball Marinara, Rotisserie-Style Chicken
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