Subway

I’m very disappointed with my recent experience at this Subway (by telegraph cyn). I was overcharged by the employee at the counter, and when I asked about the pricing, they were dismissive and unhelpful. It felt like they either didn’t know the correct prices or didn’t care to explain the charge properly. I’ve been a regular customer, but this lack of transparency and poor customer service really makes me reconsider coming back. I hope management addresses this issue and trains the staff better on proper pricing and customer communication.

Atmosphere: 2

Food: 1

Service: 1

The girl with the glasses wasn’t too friendly and i had a pick up order and it said it would be ready at 8 and she didn’t even make it or apologize for it not being ready she just had a bad excuse and i definitely don’t appreciate her vibe or customer service.

Atmosphere: 1

Food: 1

Service: 1

Another disappointing experience at subway. Don’t even bother ordering your sandwich through the app. I ordered the sandwich 15+ minutes before arrival, only to get here and have them telling me they didn’t even start or know about it. I ordered it online to save time. Mind you there was only one customer in the store and there were two workers, so it’s not like they were packed. Really hope they get their online ordering together.

Atmosphere: 2

Food: 3

Service: 1

5.00 nachos are the worst

Atmosphere: 5

Food: 1

Service: 5

I hate that they don't take 90% of coupons

Atmosphere: 5

Food: 5

Service: 5

They don’t have veggie patty sub!!!!disappointed

Atmosphere: 1

Food: 1

Service: 1

By having only one emplye they slow service a great deal so mot happy.

Atmosphere: 3

Food: 5

Service: 2

Why is there always ONE person working here?! We had to wait over 20 minutes to order and then when we were finally up we had to wait for the ONE person working to make an online order. Insane!!

Atmosphere: 1

Food: 5

Service: 1

Every time I come in there’s always only one person on the line. Best service comes from Derek!! Been served by him a couple times with impatient people and lines almost out the door. Make sure to bring cash because that’s the only way you can tip them.

Atmosphere: 3

Food: 4

Service: 5

Please give Derrick a raise, having to be the only one on shift and running around with at least 7 customers, I was one of the. Yesterday. He went above and beyond and was still dealing with impatient customers, but I understand, he did an awesome job. People were leaving, so your losing more money by having one person on shifts. Your in a shopping center, so customers are always looking for a snack.

Atmosphere: 3

Food: 5

Service: 5

Horrible service. There was only ONE working manager and she was rude, and purposely slow while the line of people piled up. One lady left disgusted because it was her lunch hour and she couldn't bare the behavior of the female manager. She gave us free cookies for the wait but she purposely destroyed them while putting them in the bag. I took pictures. They need at least two people here. Disciplinary action needs to take place here asap.

Atmosphere: 1

Food: 1

Service: 1

Sandwich was pretty good............like everything else the prices are going up...........no more 5 dollar foot long............a thing of the past..........went back for another one the next day and they were closed............I don't go to this area often............probably be awhile before I make it back

Atmosphere: 5

Food: 5

Service: 5

Girl that was working 5:20 pm had horrible service. Tried asking a simple question and she had a rude tone.

Service: 1

Good service good is great still was worm when service

Excellent service! Always very attentive.

Atmosphere: 4

Food: 4

Service: 4