Nora: the NICEST, FRIENDLIEST subway worker I've had in a looong time. Give her a promotion!
Atmosphere: 5
Food: 5
Service: 5
Charito Q.
We have been living in eastlake since 2017 and have never gone to this subway. I did not realize they stopped making the pizza and my daughter wanted that so we asked if they still can make it. The employee said he could. I wish he just told us they no longer make it. This employee was unsanitary. He would pull up his pants with gloves on and continue to prepare food. He placed food on a counter where the sauce was spilling. He gets a box and pays no attention to the mess being created The vegetables in this location are frozen and look rotten. I have been to other subways and this was not the experience I expected. This employee had no care for cleanliness. And to charge $10 for flatbread and cheese? I think the health department should come and check on this shop and the cleanliness of the workers there. I emailed their customer service to express my concerns and they basically had no care about I said. I wish I took pictures but my husband threw the item away right when we got out the door
Jeffrey V. Craig
Visited Subway,(inside of a Walmart) and I must say it was a delightful experience from start to finish. The outstanding customer service and commitment to cleanliness left a lasting positive impression.Customer Service:The staff at Subway went above and beyond in providing exceptional customer service. From helping me navigate through the menu to patiently customizing my sandwich, their friendly and attentive approach made the ordering process enjoyable. They were quick to offer recommendations and accommodated special requests with a smile. It's evident that customer satisfaction is a top priority.Efficient and Well-Managed:Not only was the service friendly, but the efficiency of the operation also stood out. Despite the bustling environment, the staff maintained a well-organized system, ensuring that orders were taken and fulfilled promptly. The attention to detail and speed in serving customers contributed to a positive dining experience.Cleanliness and Hygiene:Subway's commitment to cleanliness was evident throughout the store. Tables were promptly cleared, and the entire dining area was well-maintained. The preparation area was visibly clean, showcasing a commitment to hygiene standards. The staff consistently followed proper sanitation practices, including wearing gloves and regularly cleaning surfaces. This attention to cleanliness added to the overall comfort and satisfaction of the dining experience.Fresh Ingredients and Quality:One of the highlights of Subway is the emphasis on fresh and quality ingredients. The vegetables were crisp, and the bread was freshly baked, contributing to the overall deliciousness of the sandwiches. The commitment to using quality ingredients enhances the brand's reputation for providing a healthier fast-food option.In conclusion, my recent visit to Subway was marked by exceptional customer service, efficient operations, and a commitment to cleanliness. The staff's friendly demeanor and the hygienic environment make Subway a top choice for those seeking a delicious and satisfying meal with a side of great service.Parking: Wal-Mart parking lot.Wheelchair accessibility: It's mandatory. So expect to see wheelchair accessible features built in to the facilities.
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Pizza Sub
Jorge Marroquin
Store in Eastlake Wal-Mart and San Ysidro are very clean and staff is very patient while taking your order.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: The Club Sandwich
Mrs. V
Bread was delicious, but veggies were not good . Lettuce was saggy tomatoes were old spinach old even the avocado was brown gross ?Vegetarian options: Veggies are saggy and old
Worst subway ordered 1 foot get second free didn’t know you had to order to 2 to get one free I thought you order one and they give you 1 more of the same one so I asked if I can get the second one right now she said no. My mom got mad at me for not getting 2. I ate the food and it was cold this subway sucks go to an actual subway not one in a walmart. This subway pissed me and my mom and also can’t believe she couldn’t give me the second one
Atmosphere: 1
Food: 1
Service: 1
Sue G.
I don't have anything negative to say about this place because every time I crave for a tuna sandwich, they deliver. The service is always good and fast, and the ambiance is ok and clean most of the time I'm there, and it's inside Walmart which makes it convenient too. The amount of ingredients they use for my sandwich is always ok and the right amount and if I feel like I want more or less all I have to do is say so and they will make adjustments.
BC C.
My elders taught me as a youth that if you lose something, say a little prayer to St Anthony and he will deliver. I was devastated this evening, realizing that I had lost my favorite glasses. I returned to Walmart and retraced my steps from earlier this afternoon to no avail. Just as I was ready to call it a loss and go home, I recalled that I went to Subway for a sandwich. When I asked the gentleman if they might have my glasses, my heart was overwhelmed with joy when he showed them to me. And so, I would like to thank the staff not only for a great sandwich ( I had the Turkey Cali Club) with exceptional, pleasant service - but also for putting my glasses aside. Honesty is something not often found these days, and this team demonstrated it graciously. Thank you truly.
Miguel Contreras
Greatest customer service
Atmosphere: 5
Food: 5
Service: 5
John Maschka
Personally I think the subs need more meat especially for the prices charged however the food is good overall
Worst location . No matter the time of day the service is terrible and the sandwiches are poorly made . They SKIMP on everything even the vegetables and condiments . Don't recommend
Arvin Gonzalez
Just like any other Subway.
Hannah T.
Staff is so welcoming and helpful. Especially the young man helping us out by the name of Nava! He made me the most awesomeness sandwich i've ever had!! Super kind man
C A.
Since it is the only Panera's close to my place I have no choice but to come here. As usual customer service is poor. I went through drive thru and mentioned the coffee membership and offered my number but the baristas was rude to mention she will take it at window but completely ignored me prior. Plus your drive thru positioning is awful for small cars as I manage to run into the damn curb all the time since it turns. Everytime I am here service is poor . Train your staff better
Nora: the NICEST, FRIENDLIEST subway worker I've had in a looong time. Give her a promotion!
Atmosphere: 5
Food: 5
Service: 5
We have been living in eastlake since 2017 and have never gone to this subway. I did not realize they stopped making the pizza and my daughter wanted that so we asked if they still can make it. The employee said he could. I wish he just told us they no longer make it. This employee was unsanitary. He would pull up his pants with gloves on and continue to prepare food. He placed food on a counter where the sauce was spilling. He gets a box and pays no attention to the mess being created The vegetables in this location are frozen and look rotten. I have been to other subways and this was not the experience I expected. This employee had no care for cleanliness. And to charge $10 for flatbread and cheese? I think the health department should come and check on this shop and the cleanliness of the workers there. I emailed their customer service to express my concerns and they basically had no care about I said. I wish I took pictures but my husband threw the item away right when we got out the door
Visited Subway,(inside of a Walmart) and I must say it was a delightful experience from start to finish. The outstanding customer service and commitment to cleanliness left a lasting positive impression.Customer Service:The staff at Subway went above and beyond in providing exceptional customer service. From helping me navigate through the menu to patiently customizing my sandwich, their friendly and attentive approach made the ordering process enjoyable. They were quick to offer recommendations and accommodated special requests with a smile. It's evident that customer satisfaction is a top priority.Efficient and Well-Managed:Not only was the service friendly, but the efficiency of the operation also stood out. Despite the bustling environment, the staff maintained a well-organized system, ensuring that orders were taken and fulfilled promptly. The attention to detail and speed in serving customers contributed to a positive dining experience.Cleanliness and Hygiene:Subway's commitment to cleanliness was evident throughout the store. Tables were promptly cleared, and the entire dining area was well-maintained. The preparation area was visibly clean, showcasing a commitment to hygiene standards. The staff consistently followed proper sanitation practices, including wearing gloves and regularly cleaning surfaces. This attention to cleanliness added to the overall comfort and satisfaction of the dining experience.Fresh Ingredients and Quality:One of the highlights of Subway is the emphasis on fresh and quality ingredients. The vegetables were crisp, and the bread was freshly baked, contributing to the overall deliciousness of the sandwiches. The commitment to using quality ingredients enhances the brand's reputation for providing a healthier fast-food option.In conclusion, my recent visit to Subway was marked by exceptional customer service, efficient operations, and a commitment to cleanliness. The staff's friendly demeanor and the hygienic environment make Subway a top choice for those seeking a delicious and satisfying meal with a side of great service.Parking: Wal-Mart parking lot.Wheelchair accessibility: It's mandatory. So expect to see wheelchair accessible features built in to the facilities.
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Pizza Sub
Store in Eastlake Wal-Mart and San Ysidro are very clean and staff is very patient while taking your order.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: The Club Sandwich
Bread was delicious, but veggies were not good . Lettuce was saggy tomatoes were old spinach old even the avocado was brown gross ?Vegetarian options: Veggies are saggy and old
Atmosphere: 4
Food: 2
Service: 5
Recommended dishes: Baked Lay's Original, 6 Pack Cookie Box
Worst subway ordered 1 foot get second free didn’t know you had to order to 2 to get one free I thought you order one and they give you 1 more of the same one so I asked if I can get the second one right now she said no. My mom got mad at me for not getting 2. I ate the food and it was cold this subway sucks go to an actual subway not one in a walmart. This subway pissed me and my mom and also can’t believe she couldn’t give me the second one
Atmosphere: 1
Food: 1
Service: 1
I don't have anything negative to say about this place because every time I crave for a tuna sandwich, they deliver. The service is always good and fast, and the ambiance is ok and clean most of the time I'm there, and it's inside Walmart which makes it convenient too. The amount of ingredients they use for my sandwich is always ok and the right amount and if I feel like I want more or less all I have to do is say so and they will make adjustments.
My elders taught me as a youth that if you lose something, say a little prayer to St Anthony and he will deliver. I was devastated this evening, realizing that I had lost my favorite glasses. I returned to Walmart and retraced my steps from earlier this afternoon to no avail. Just as I was ready to call it a loss and go home, I recalled that I went to Subway for a sandwich. When I asked the gentleman if they might have my glasses, my heart was overwhelmed with joy when he showed them to me. And so, I would like to thank the staff not only for a great sandwich ( I had the Turkey Cali Club) with exceptional, pleasant service - but also for putting my glasses aside. Honesty is something not often found these days, and this team demonstrated it graciously. Thank you truly.
Greatest customer service
Atmosphere: 5
Food: 5
Service: 5
Personally I think the subs need more meat especially for the prices charged however the food is good overall
Restaurantji Recommends
Worst location . No matter the time of day the service is terrible and the sandwiches are poorly made . They SKIMP on everything even the vegetables and condiments . Don't recommend
Just like any other Subway.
Staff is so welcoming and helpful. Especially the young man helping us out by the name of Nava! He made me the most awesomeness sandwich i've ever had!! Super kind man
Since it is the only Panera's close to my place I have no choice but to come here. As usual customer service is poor. I went through drive thru and mentioned the coffee membership and offered my number but the baristas was rude to mention she will take it at window but completely ignored me prior. Plus your drive thru positioning is awful for small cars as I manage to run into the damn curb all the time since it turns. Everytime I am here service is poor . Train your staff better
Very good