Subway

2015 Birch Rd Space 1601, Chula Vista
(619) 421-4587

Recent Reviews

Ruben Rosental

Terrible preparation of this sandwich, the employee had no clue of what was doing. Put so much oil and vinegar that the bread was falling apart. I had to throw away the whole thing.

Mary R.

How sad it is to have to give these guys one star. I used to come here all the time. I don't know what has happened. I have been served before with excellence, but today totally changed my day for the worst. Wednesday, April 21, 2021, I placed an order for pickup, and when I arrived, the person working there today between 12:40 and 1:00pm was unapologetically rude. After I arrived, he informed me he would bring the order out right away. It was fine, a few minutes after the pick up time, would've been no big deal, I decided to wait, not wanting to rush someone handling my food, but after 20 minutes I went back to knock on the door and just cancel altogether. To my surprise, I handwritten not was taped to the glass door that said "Lunch Break". I peeked through the window and didn't see him, but I did see another adult with a stroller and a kid eating inside. I thought indoor dining was closed. I wasted my lunch break waiting for my food, and I had to drive back to work. I didn't eat anything. I am seriously angry at this employee, and while I don't believe in firing someone for customer negligence, I do think that there should be some sort of training to help employees be more communicative and remind them that people like me rely on subway for a quick lunch before having to also go back to work. Last thing, I see this specific location has a lot of bad reviews. I kindly urge Subway and it's managers to really look into this, because I see I'm not the only unhappy customer.

Sherdellah Designs

Friendly service and staff. Avocado ran out but food was good.

Kerri P.

Hopefully this is the correct location inside of the Walmart. I just visited this Subway and ordered a Turkey, bacon, Avocado Panini and a drink and when I got to my location and began eating my panini, I noticed an unfamiliar taste of guacamole instead of the normal slices of fresh avocado and it tasted sour and the guacamole was old and rancid tasting. First of all, I should have paid closer attention to the girl making my panini and second, she should know what goes on this specific panini and if they were out of fresh avocado then she should have asked me if I wanted old guacamole on it. I definitely would have said No!

Dianne E.

I went here today which was a pretty busy day, however I'm pleased with the service. I have no concerns whatsoever. I ordered a turkey bacon sandwich, all condiments assorted perfectly. Bread toasted, just the way I like it. Really great customer service and friendly greetings once you enter the store. Recommended

amado hernandez

That boy AJ is a hard worker?

Silent G.

I like how the one lady that works there. I think she's asia and has a curly hair. She did a good job doing my sandwiches, she really loved her job. She really did a great work. Proud of the store for having her

Margot K.

The worst Subway!!!!!! Don't even bother!! They play the music sound loud they can't hear you then get sassy when you speak up!!! They never have all cheeses or fresh veggies and don't ask for avocado they put two small slices for each order!! This is the LAST time I come to this one!!!!!!

jerry johnson

Hate the app. But the customer service has brought me back 4X in two weeks. That's saying a lot, because I don't like fast food.

Daymon Hansen

My sandwich was outstanding here. I’m also very pleased with the great costumer service from Tyler. I will for sure come back to this location when possible.

Daymon H.

Very satisfied with my experience here. It is kept very clean and orderly. My turkey bacon avocado sub was amazing. Should our to Tyler for the great sandwich and the evening better costumer service. I will definitely be coming back to this location when in the area.

Frances C.

I went to this location after a full day of working two jobs and an errand. I wanted my sandwich put together in a way I had to personally go in the location instead of having it ordered online or delivery. Nesto put my tuna sandwich in the specific order I enjoy and it. He took his time, made sure my tuna was spread evenly and veggies were evenly distributed so that every bite had every ingredient. Something I didn't ask for him to do but I was delighted he did so. I originally came for a sandwich but I walked out with a combo with chips and cookies to go with my meal. This was also my first meal of the day (now 7pm) so that really mattered as far as customer service.

Rigo Vega

Delicious sandwiches and excellent service every time at this location.

Ruby J.

Will NOT be returning to this Subway location ever again!!! I'm recovering from surgery so I sent my husband to get me a 6 inch Black Forest Ham Sub. He ended up getting a 12 inch so we could split it and this is what the inside looked it! Barely filled with meat, cheese and veggies. It was the worst Subway sandwich I've ever had! The lady who made the sandwich clearly doesn't know how to make a sandwich and needs more training. I was still hungry after eating my half and that's never happened before. Now I know why the have so many bad reviews. I want my money back!

Sabrina Rosas

I was just craving a veggie sandwich and well, this store was the closest thing. Smaller than other subway chains but still offers same kind of service. Thanks for making it extra special sandwich arist guy ?

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