Subway

1120 Broadway A05 - #130, Chula Vista
(619) 426-1364

Recent Reviews

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Martha Ortiz

I asked for extra mustard in my Sandwich but unfortunately it had more mustard than tuna . I could not even eat it . I don’t know if employee’s are trained to pour the whole bottle of a dressing or sauce when people ask for a little extra dressing but it was just awful . They ruined my dinner.

Food: 1

Oscar SB

Katy and the lady with glasses treated me very poorly. They must treat every client the same way. I am in the US military and I am disappointed that there are ignorant people who have no respect for someone who puts their life at risk for the good of others. I hope you read this review and never treat a customer, especially a soldier, this way again. Thank God Trump was elected again as the
president of the United States.

Atmosphere: 1

Food: 1

Service: 1

Cesar Ruiz

The staff here needs help, I am beyond disappointed! It took literally 35 minutes for me to get just my sandwich. The gentleman who helped me had 2 customers before helping me. This is really disappointing I wasted my lunch break waiting to eat and I couldn’t even enjoy that. MANAGEMENT NEEDS TO STEP IN AND HELP THIS KID! Attached is his ID # Thankyou for making this an unpleasant experience

Atmosphere: 1

Food: 3

Service: 1

Tania Venegas

Just called about 3 times to order and no one answers the phone.

Vanessa Blas

I ordered online through the app and selected a 6 inch sandwich and made it a meal. On the drink option I selected a 20 oz coca cola bottle drink, when I went to the restaurant to pick up my sandwich I saw there was a fountain drink cup in my bag. I mentioned to the associate Nancy that I had ordered the bottle drink, and she checked my receipt. Magaly the manager came out from the back of the store and said that I ordered the fountain drink . I explained that I did not order the fountain drink again and the manager Magaly pointed out that she had an issue with me previously when I ordered online and in front of other customers she said that I put in a complaint against her and her manager talked to her about the order and said that Magaly was right and I was wrong. I told her that I wanted the bottle and that I wouldn't mind paying the difference for the bottle if she could refund me and order it up again , however she said that she couldn't do the refund in store. I went to the app and could not cancel the order because my only options were contacting the store directly. After I told her that she took my receipt and voided the transaction and went to the back again. I spoke to nancy and apologized about the confusion and asked her to ring me up for the correct soda. I asked her the price for a small fountain drink and she said it was $2.89, versus the bottled drink is 2.99, and I said that the price was different so how could I have ordered the fountain drink. She printed out a separate receipt , I'm assuming the ticket that says what is on the order, in the drink section it had 2 bottles. Nancy was very sweet and ended up helping me in the end. I would like to be contacted in regard to this experience and again have Magaly trained on the orders
And her professionalism when telling a customer they are wrong. My receipt clearly has a different price for the bottle versus the small fountain drink. I think that she just has an issue with me personally for lodging a complaint against her previously.

Atmosphere: 2

Food: 5

Service: 1

Abdul Basit

Subway Review

I recently had a really bad experience at Subway. I ordered a steak sandwich, and it was just awful. The bread was stale, the steak tasted off, and the cheese and onions weren’t fresh at all. It felt like no effort was put into making this sandwich, and honestly, it was disgusting. I wouldn’t recommend this location based on this experience.

luis cabrera mercadillo

Bad service basically from the girl named Diana, poorly educated, despotic with her co-worker and with the clients.
He never supported his partner who was training and left her alone to attend to a long line of people who were there.
When we told her why she didn't help her partner, her response was that she can do it alone and obviously that wasn't the case.
It's unfortunate that they have an employee like that girl Diana.

Umi Shark

Service was bad woman was trying to get me wrong change.

Atmosphere: 3

Food: 5

Service: 1

Lessliie Mejiaa Cx

Terrible customer service !! came in no line waited for a few minutes employees did not acknowledge me waiting would walk right past me.

Atmosphere: 1

Service: 1

B F

I'm doing a delivery service and I asked for a water cup they say no. So I go to my car and get an empty water bottle. Instead of just watching me fill it with water she says make sure you only get water. How rude can you be. It's Wednesday August 7th at 12: 45 don't respond to this asking for more information use your own brain

Bijan Fard

I'm doing a delivery service and I asked for a water cup they say no. So I go to my car and get an empty water bottle. Instead of just watching me fill it with water she says make sure you only get water. How rude can you be. It's Wednesday August 7th at 12: 45 don't respond to this asking for more information use your own brain

Valerie Santana

I ordered through doordash and gave me the order wrong. The sandwich was missing multiple stuff and it was with the wrong type of bread

Food: 1

Service: 4

Patricia Barba

Terrible experience July 17, 2024, 4 in the afternoon, the lady who serves ?, I preferred to leave and not consume

Brad G

Second time coming here to pickup a to go order and it’s been wrong every time. The lady making the food is rude, never apologized, and made my food wrong again. Won’t be coming back.

Atmosphere: 1

Food: 1

Service: 1

Th Dg (thehotdogman93)

This place was great half a year ago, now it’s terrible and I’m never coming back here again. At least past midnight that is.

Me and my wife came in to order food at 2 in the morning. The girl working the counter was upset that I got confused about ordering meat for a protein bowl since now they covered the meat section with a metal sheet. You can’t physically see what meats they have anymore.

My wife asked the girl for more jalapeños on her sandwich, she gave us a bad attitude and only threw three little jalapeños on her sandwich.

I asked for the new cheese breadstick they’re advertising and the girl told me didn’t have the bread in stock. I asked for a churro instead and got served a raw piece of churro that was barely cooked.

I asked for a medium soda and she said their soda machine wasn’t working so I had to buy a overpriced bottled drink instead.

We were going to eat in but the girl rudely told us we can only order food to go. My wife asked her what her problem was, and she only had a smirk on her face. Then proceeded to follow us out the door as she locked the door behind us.

They used to be 24 7 with decent service but now they just serve bad food and kick you out if you order past 12 at night.

Atmosphere: 1

Food: 2

Service: 1

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