I was SO UPSET that I almost had an episode when we went to this restaurants today. The girl at the front saw I had a dog. She didn’t seat us, instead she walked to the back kitchen and a lady came out with her. The lady asked if it was a service dog and I replied yes. My service dog even had his leash (vest) that stated “Service Animal / Do Not Separate From Handler” which in fact we don’t even have to have on him. The lady then asked for “papers” . I told her that there were no papers for service dogs and that with someone who has a disability, we are protected under the ADA guidelines for having a service animal. Yet, she still refused us because she said a customer gave them a 1 star review because she allowed another service dog in the restaurant before. My husband and I told her that she should not be refusing customers who have service animals because another customer had given them a 1 star review, rather respond to that review with the ADA law. She said she knew the law for allowing service animals, but clearly she did not. This is the FIRST time I had to deal with such ignorance and being lied to about knowing the ADA law. As a CA restaurant, PLEASE know your ADA laws for people with disabilities.Update / Reply to owner’s response:Sir / Madam, I know you are trying to protect your business and reputation. Thank you for your response and apology to my review, but what you were told by your manager is not what happened. She did NOT ask me what my service dog’s task were AT ALL! She asked me if it was a service dog and I replied “yes” THEN she asked me for “papers”. When I told her we do not have papers and that we are protected by the ADA regulations and guidelines, is when she said SORRY I can’t let you in. When I asked her for what reason, she then proceeded to tell us the story of another disabled person giving your restaurant a 1 star review. By this time we walked outside and I was trying to explain to her that she should not be treating us like that for having a service animal and she said sorry. She ONLY changed her mind when my husband went back in and spoke with her again. You are correct, she did change her mind and said to come in, by this time I was already upset and told my husband that I wouldn’t want to support a business that treated me this way, although my disability is unseen, I felt discriminated against and there are many other restaurants that are more welcoming. In regard to my dog having his “service animal” vest, he sure was wearing one, as mentioned it was a vest leash (a sleeve that goes on his leash) due to his size. We travel all around the country and frequently eat at restaurants with my service dog, I always have his vest leash when entering a restaurant to distinguish him as a service animal; we follow all of the rules and regulations from restaurants, to Disneyland, Nascar, airplanes, etc. IF your manager would have asked me the 2nd question of what my service animal’s task were, I would have answered her like I always do when asked by establishments and everything would have been fine.
Service: 1
Sarah King
Tamara is the absolute BEST!! The food is so amazing and I’m from the South and it’s the closest chicken fried steak in Texas! We LOVED our sever Tamara is a rockstar! Can’t wait to come back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Biscuits and Gravy
Airnesto G
Mainly breakfast menu with traditional and none traditional items. Good friendly service. Good food. Clean large dining area. Additional room for reservation that seats 25. Clean bathrooms.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak and Eggs, Waffle with Two Eggs, Chilaquiles with over Medium Eggs and Beans, Greek Scramble
Chanel Walker
The food was horrible weird taste to everything, they don't even have real sausage it's microwave sausage, coffee is nasty as well. Serving was
Atmosphere: 3
Food: 1
Service: 2
Jacqueline Diaz-Olivas
The servers where very nice, at first I got a Sprite but it did not taste like sprite so then I asked for a Dr.Pepper and it just didn’t taste like it. It seemed like something is wrong with their soda machine because my friends lemonade didn’t taste likeLemonade either. Then I got a Turkey club sandwich with French fries, and the turkey just taste bad, it was like cheap turkey. Then the French fries had a good crisp but no salt and it didn’t taste good as if they use a cheap oil. Then my friends chocolate chip pancake taste like they used oil to cook them, like ewww who uses oil, you know butter taste better. I wouldn’t recommend to get these items here maybe other things in there menu are good, but from my experience this wasn’t good so I just wouldn’t come here to eat again.
Atmosphere: 3
Food: 1
Service: 5
Ray Montgomery
Terrible experienceAll the way throughRaw meat served and was a normal return apparently from the not wanting to be there staffCoffee was late and inconsistent 2 nd cup was watered downTrying to save a few cents there I guessFood was not good down to the pancakes where not goodBiscuits and gravy is weirdSausage served raw and returned as if it’s a normal occurrence and seems to be cooked in air fryer.
Atmosphere: 2
Food: 1
Service: 1
Gabriel Olaf Soriano
We are always greeted with a smile!Food is very good and staff is attentive.Highly recommend!
Atmosphere: 4
Food: 5
Service: 5
Daniel Kellogg
The good: French toast is on point, and their eggs are good. Staff were nice.The bad: Thinnest Country fries steak I've ever had. It's more like country fried jerky. The sausage links seem like brown and serve.(precooked)
Atmosphere: 4
Food: 3
Service: 5
matt galdikas
I am all about this place ! I just moved to Chula Vista and the chocolate chip pancakes here are amazing . One could say almost too good! This will definitely be my breakfast spot with my dear friend who lives in the
Atmosphere: 4
Food: 3
Service: 4
Ronnn Bon
I was in the area and decided to stop by, while I was there I got the pancakes which were great and was welcomed by amazing service. Thank you Rise and Dine.
This is a a nice place. Reminds me of the diner in Pulp Fiction. The food is pretty good. The sausage links were probably the favorite thing I ate. They were pretty busy so I understand not seeing the waitress often. The pancakes were pretty good, fluffy. The omelette was alright.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Waffle with Two Eggs
Dan Mulkiewicz
This place is a hidden gem! Fantastic food, great service, relaxing. While the place just a block over probably advertises better with lines out the door, this place has way higher quality food! Well done.
Atmosphere: 5
Food: 5
Service: 5
JAY CEE
Love this diner. Best pancakes I’ve ever had. Everything else we’ve tried is also good.
benita martinez
Always the best.Love this place.Great service.Great food.Great prices.
Paulina Picaso
Hidden gem in Chula Vista! The food is AMAZING and the owners are wonderful! The prices are affordable, great proportions, and the food is so delicious! I highly recommend. This restaurant is way better than any "Dennys or IHOP".
I was SO UPSET that I almost had an episode when we went to this restaurants today. The girl at the front saw I had a dog. She didn’t seat us, instead she walked to the back kitchen and a lady came out with her. The lady asked if it was a service dog and I replied yes. My service dog even had his leash (vest) that stated “Service Animal / Do Not Separate From Handler” which in fact we don’t even have to have on him. The lady then asked for “papers” . I told her that there were no papers for service dogs and that with someone who has a disability, we are protected under the ADA guidelines for having a service animal. Yet, she still refused us because she said a customer gave them a 1 star review because she allowed another service dog in the restaurant before. My husband and I told her that she should not be refusing customers who have service animals because another customer had given them a 1 star review, rather respond to that review with the ADA law. She said she knew the law for allowing service animals, but clearly she did not. This is the FIRST time I had to deal with such ignorance and being lied to about knowing the ADA law. As a CA restaurant, PLEASE know your ADA laws for people with disabilities.Update / Reply to owner’s response:Sir / Madam, I know you are trying to protect your business and reputation. Thank you for your response and apology to my review, but what you were told by your manager is not what happened. She did NOT ask me what my service dog’s task were AT ALL! She asked me if it was a service dog and I replied “yes” THEN she asked me for “papers”. When I told her we do not have papers and that we are protected by the ADA regulations and guidelines, is when she said SORRY I can’t let you in. When I asked her for what reason, she then proceeded to tell us the story of another disabled person giving your restaurant a 1 star review. By this time we walked outside and I was trying to explain to her that she should not be treating us like that for having a service animal and she said sorry. She ONLY changed her mind when my husband went back in and spoke with her again. You are correct, she did change her mind and said to come in, by this time I was already upset and told my husband that I wouldn’t want to support a business that treated me this way, although my disability is unseen, I felt discriminated against and there are many other restaurants that are more welcoming. In regard to my dog having his “service animal” vest, he sure was wearing one, as mentioned it was a vest leash (a sleeve that goes on his leash) due to his size. We travel all around the country and frequently eat at restaurants with my service dog, I always have his vest leash when entering a restaurant to distinguish him as a service animal; we follow all of the rules and regulations from restaurants, to Disneyland, Nascar, airplanes, etc. IF your manager would have asked me the 2nd question of what my service animal’s task were, I would have answered her like I always do when asked by establishments and everything would have been fine.
Service: 1
Tamara is the absolute BEST!! The food is so amazing and I’m from the South and it’s the closest chicken fried steak in Texas! We LOVED our sever Tamara is a rockstar! Can’t wait to come back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Biscuits and Gravy
Mainly breakfast menu with traditional and none traditional items. Good friendly service. Good food. Clean large dining area. Additional room for reservation that seats 25. Clean bathrooms.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak and Eggs, Waffle with Two Eggs, Chilaquiles with over Medium Eggs and Beans, Greek Scramble
The food was horrible weird taste to everything, they don't even have real sausage it's microwave sausage, coffee is nasty as well. Serving was
Atmosphere: 3
Food: 1
Service: 2
The servers where very nice, at first I got a Sprite but it did not taste like sprite so then I asked for a Dr.Pepper and it just didn’t taste like it. It seemed like something is wrong with their soda machine because my friends lemonade didn’t taste likeLemonade either. Then I got a Turkey club sandwich with French fries, and the turkey just taste bad, it was like cheap turkey. Then the French fries had a good crisp but no salt and it didn’t taste good as if they use a cheap oil. Then my friends chocolate chip pancake taste like they used oil to cook them, like ewww who uses oil, you know butter taste better. I wouldn’t recommend to get these items here maybe other things in there menu are good, but from my experience this wasn’t good so I just wouldn’t come here to eat again.
Atmosphere: 3
Food: 1
Service: 5
Terrible experienceAll the way throughRaw meat served and was a normal return apparently from the not wanting to be there staffCoffee was late and inconsistent 2 nd cup was watered downTrying to save a few cents there I guessFood was not good down to the pancakes where not goodBiscuits and gravy is weirdSausage served raw and returned as if it’s a normal occurrence and seems to be cooked in air fryer.
Atmosphere: 2
Food: 1
Service: 1
We are always greeted with a smile!Food is very good and staff is attentive.Highly recommend!
Atmosphere: 4
Food: 5
Service: 5
The good: French toast is on point, and their eggs are good. Staff were nice.The bad: Thinnest Country fries steak I've ever had. It's more like country fried jerky. The sausage links seem like brown and serve.(precooked)
Atmosphere: 4
Food: 3
Service: 5
I am all about this place ! I just moved to Chula Vista and the chocolate chip pancakes here are amazing . One could say almost too good! This will definitely be my breakfast spot with my dear friend who lives in the
Atmosphere: 4
Food: 3
Service: 4
I was in the area and decided to stop by, while I was there I got the pancakes which were great and was welcomed by amazing service. Thank you Rise and Dine.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This is a a nice place. Reminds me of the diner in Pulp Fiction. The food is pretty good. The sausage links were probably the favorite thing I ate. They were pretty busy so I understand not seeing the waitress often. The pancakes were pretty good, fluffy. The omelette was alright.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Waffle with Two Eggs
This place is a hidden gem! Fantastic food, great service, relaxing. While the place just a block over probably advertises better with lines out the door, this place has way higher quality food! Well done.
Atmosphere: 5
Food: 5
Service: 5
Love this diner. Best pancakes I’ve ever had. Everything else we’ve tried is also good.
Always the best.Love this place.Great service.Great food.Great prices.
Hidden gem in Chula Vista! The food is AMAZING and the owners are wonderful! The prices are affordable, great proportions, and the food is so delicious! I highly recommend. This restaurant is way better than any "Dennys or IHOP".