Just had the worst experience at this location. We were told (by the manager) that it would be a 20 minute wait, and we waited for over an hour. When asked about an update after 30 minutes, the hostess said we were next. They then proceeded to seat about 6-7 groups in front of us. When asked for another time update, the hostess, again, said we were next (not sure if they know what that word means). When we were sat, we had no silverware. We waited for about 10 minutes to put in a drink order. When the bread came out, we still had no silverware. I was eventually able to wave our server down to ask for silverware, and they were extremely rude. We eventually left after being seated for 20 minutes and not receiving silverware or a drink. This place is awful, the staff (managers included) are incompetent and despicable.
Atmosphere: 1
Food: 1
Service: 1
Dale Neece
Good people
Atmosphere: 5
Food: 5
Service: 5
Stephanie Diaz Ceniceros
Very nice place, the food is good, and the dessert is excellent
Atmosphere: 5
Food: 5
Service: 5
Michael Lo
Lots of choices. Food is not as good anymore. My mash potatoes were cold. Have to keep looking for our waiter.
Atmosphere: 3
Food: 2
Service: 3
Analilia Lopez
The best!!!!
Atmosphere: 5
Food: 5
Service: 5
Ken Szeto
Food was good. Service could be better. Waitress was in a hurry. Between waitress shifts. 2nd waiter was much better.
Atmosphere: 4
Food: 4
Service: 4
SandiDanielle Demski
I just had the best experience at a restaurant basically ever! JOE is the man, make sure you request his section when you go in. He was nice, had great recommendations, and was so friendly with my daughter. They also didn’t really have a drink I wanted so he went above and beyond and GOT ME EXACTLY what I wanted. Also the host said it was an hour wait and could tell I was thinking “oh that’s a long time” and she suggested the immediate/outside seating with heaters and jt was more than comfortable in the cold weather! Our new go to spot and the happy hour menu looks lit!!
Atmosphere: 5
Food: 5
Service: 5
Sean Thomas
One of our go to spots! My wife and daughter love coming here, love the atmosphere and the service.
Carlos A took extra care of us!
Atmosphere: 5
Food: 5
Service: 5
Greg Beeler
Some work friends treated me to a great birthday lunch! The menu was still overwhelming, but the food was good & the server surprised me with this little birthday dish. Happy 51st to meeeeeeeee...
The Shepherd's pie was OUTSTANDING! The waiter did a great job and was fun. The restaurant was full of folks which is a great sign of the quality of food served.
Atmosphere: 5
Food: 5
Service: 5
Leslie Rosales
About a week ago I ordered the shrimp scampi. A few minutes after I left I started to feel nauseous . I threw my left overs away. I know it was food poison because my symptoms lasted 3-4days. I don't think I will order that again. Just FYI make sure the staff that's handling seafood have some sort of food handling training. We wouldn't want to serve anything like that to a CDC Agent.
Atmosphere: 4
Food: 2
Service: 4
david galvan
Everything in the menu is good,
Atmosphere: 5
Food: 5
Service: 4
Chris Varney
We recently had a lunch date at Cheesecake Factory. When it was time to order we waited over 10 minutes for our server to come back. There were also no straws for our drinks so we had to wait until she came back to take our order before we could drink anything. When our food arrived, both dishes were missing items. My salad which I asked for the dressing on the side had no dressing. My husband ordered a plain cheeseburger with fries. His order came and it had no fries. They said they were waiting on them and there was also no cheese on his cheeseburger. Both of us started to get frustrated. The dressing and the fries came but they had to take the burger back so they could add cheese. So now he had French fries but no burger. He had wanted to enjoy them together but that wasn’t the case unless he wanted them cold. Then they brought the cheeseburger back but the slice of cheese looked like it was just taken from the fridge and placed on it. It wasn’t melted like it should be on a burger. More like a slice of cheese for a deli sandwich. Completely in shock this would even come to the table like this, we proceeded to tell our server how it just looked like they just put it on there. She said they did put back on the grill but my husband said well it should be melted and not the way it was. How as a server would you even bring that the table. I have worked in restaurants and retail for over 15 years. I couldn’t believe the lack of concern she had for the situation. Then she brings it back and doesn’t check if we need refills on our drinks.
Atmosphere: 4
Food: 2
Service: 1
Katelyn Casillas
Went in for a slice of cheese cake had a bad pregnancy craving. Monica, the person who served me was the best! Delicious recommendation, beautiful attitude, hilarious personality. To bad I’m already married, jajaja.
Awesome!!! Experience,!!!
Just had the worst experience at this location. We were told (by the manager) that it would be a 20 minute wait, and we waited for over an hour. When asked about an update after 30 minutes, the hostess said we were next. They then proceeded to seat about 6-7 groups in front of us. When asked for another time update, the hostess, again, said we were next (not sure if they know what that word means). When we were sat, we had no silverware. We waited for about 10 minutes to put in a drink order. When the bread came out, we still had no silverware. I was eventually able to wave our server down to ask for silverware, and they were extremely rude. We eventually left after being seated for 20 minutes and not receiving silverware or a drink. This place is awful, the staff (managers included) are incompetent and despicable.
Atmosphere: 1
Food: 1
Service: 1
Good people
Atmosphere: 5
Food: 5
Service: 5
Very nice place, the food is good, and the dessert is excellent
Atmosphere: 5
Food: 5
Service: 5
Lots of choices. Food is not as good anymore. My mash potatoes were cold. Have to keep looking for our waiter.
Atmosphere: 3
Food: 2
Service: 3
The best!!!!
Atmosphere: 5
Food: 5
Service: 5
Food was good. Service could be better. Waitress was in a hurry. Between waitress shifts. 2nd waiter was much better.
Atmosphere: 4
Food: 4
Service: 4
I just had the best experience at a restaurant basically ever! JOE is the man, make sure you request his section when you go in. He was nice, had great recommendations, and was so friendly with my daughter. They also didn’t really have a drink I wanted so he went above and beyond and GOT ME EXACTLY what I wanted. Also the host said it was an hour wait and could tell I was thinking “oh that’s a long time” and she suggested the immediate/outside seating with heaters and jt was more than comfortable in the cold weather! Our new go to spot and the happy hour menu looks lit!!
Atmosphere: 5
Food: 5
Service: 5
One of our go to spots! My wife and daughter love coming here, love the atmosphere and the service.
Carlos A took extra care of us!
Atmosphere: 5
Food: 5
Service: 5
Some work friends treated me to a great birthday lunch! The menu was still overwhelming, but the food was good & the server surprised me with this little birthday dish. Happy 51st to meeeeeeeee...
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The Shepherd's pie was OUTSTANDING!
The waiter did a great job and was fun.
The restaurant was full of folks which is a great sign of the quality of food served.
Atmosphere: 5
Food: 5
Service: 5
About a week ago I ordered the shrimp scampi. A few minutes after I left I started to feel nauseous . I threw my left overs away. I know it was food poison because my symptoms lasted 3-4days. I don't think I will order that again. Just FYI make sure the staff that's handling seafood have some sort of food handling training. We wouldn't want to serve anything like that to a CDC Agent.
Atmosphere: 4
Food: 2
Service: 4
Everything in the menu is good,
Atmosphere: 5
Food: 5
Service: 4
We recently had a lunch date at Cheesecake Factory. When it was time to order we waited over 10 minutes for our server to come back. There were also no straws for our drinks so we had to wait until she came back to take our order before we could drink anything. When our food arrived, both dishes were missing items. My salad which I asked for the dressing on the side had no dressing. My husband ordered a plain cheeseburger with fries. His order came and it had no fries. They said they were waiting on them and there was also no cheese on his cheeseburger. Both of us started to get frustrated. The dressing and the fries came but they had to take the burger back so they could add cheese. So now he had French fries but no burger. He had wanted to enjoy them together but that wasn’t the case unless he wanted them cold. Then they brought the cheeseburger back but the slice of cheese looked like it was just taken from the fridge and placed on it. It wasn’t melted like it should be on a burger. More like a slice of cheese for a deli sandwich. Completely in shock this would even come to the table like this, we proceeded to tell our server how it just looked like they just put it on there. She said they did put back on the grill but my husband said well it should be melted and not the way it was. How as a server would you even bring that the table.
I have worked in restaurants and retail for over 15 years. I couldn’t believe the lack of concern she had for the situation. Then she brings it back and doesn’t check if we need refills on our drinks.
Atmosphere: 4
Food: 2
Service: 1
Went in for a slice of cheese cake had a bad pregnancy craving.
Monica, the person who served me was the best! Delicious recommendation, beautiful attitude, hilarious personality. To bad I’m already married, jajaja.
Atmosphere: 3
Food: 1
Service: 5
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