The Cheesecake Factory
2015 Birch Rd, Chula Vista
(619) 421-2500
Recent Reviews
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New chefs don't come
Great service by Daniel, and delicious food. Thank you
Atmosphere: 5
Food: 5
Service: 5
Asked to order to go.
Told me to go this counter.
No one came to help me.
So, I left.
Not even busy. Terrible service.
Atmosphere: 1
Food: 3
Service: 1
Had a chance to try just cheesecake. My colleagues ordered lime, oreo amd pumpkin. Hosnestly I don't like much as lime a bit too sour and oreo is too sweet for me also weird taste of pumpkin. I don't even feel the richness of cheese and milk as I expect. Service is a bit slow, maybe because of so many people.
Atmosphere: 5
Food: 3
Service: 4
Special thanks to the manager Daniel for making my brother’s bday dessert special.
Atmosphere: 5
Food: 5
Service: 5
Hate to do this since I do like this place, but what a let down. I go to the go to order section put in my order and was told “15mins” waited, waited 45mins later got the food and took it to my nieces and nephew. Food was super cold no flavor no utensils and the bread was cold. So much for quality food at this place. It wasn’t even that packed. What a let down of quality and service.
Atmosphere: 4
Food: 1
Service: 1
I was really disappointed with my visit. When I was seated, I didn’t see a server for about 10 minutes. After finally placing my order, I waited 45 minutes and never received my food at the table—I ended up having to ask for it to go, and it was cold when I got it. I came in hoping for a nice dining experience, but instead received poor service and left very unsatisfied.
Atmosphere: 2
Food: 2
Service: 2
Great place to eat and enjoy the atmosphere
Atmosphere: 5
Food: 5
Service: 5
Wow food was amazing
Atmosphere: 5
Food: 5
Service: 5
Excellent everything....
The waiter Joshua its the best
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
My 1st time going here ! Not my type of food ! pasta to dry and not seasoned to my taste !
Only thing I did like was their appetizers : Korean Fried Cauliflower , Stuffed Mushroom’s, Grilled Asparagus were very yummy to my tummy😋Service was very good though😜
Atmosphere: 4
Food: 4
Service: 4
If you order food from them , you have to be ready to take nap and sleep for 30 minutes maybe or more and you have to keep asking them or remind them
Atmosphere: 1
Food: 3
Service: 1
Our server was so nice and helpful. The food was great. Will definitely go again.
Atmosphere: 5
Food: 5
Service: 5
15min wait for a slice of cake? Get it together CCF
Atmosphere: 3
Food: 5
Service: 2
This is regarding a server (I forgot her name) that initially helped me and my two toddlers outside on the patio but we wanted to move inside for happy hour. She was super sweet and helpful. When we moved tables to inside my baby was crying for like 5 min straight bc I scolded her for being a hangry toddler. This amazing server, who ended up not even being our server, so thoughtfully surprised us a bread plate with banana slices plated like a flower and it made my toddler immediately stop crying. 5 stars for her service ❤️🙏 thanks for thinking of this tired mom and being part of “the village”
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