The Cheesecake Factory

2015 Birch Rd, Chula Vista
(619) 421-2500

Recent Reviews

Sort by
Gerardo Castañeda

New chefs don't come

Luis De La Vega

Great service by Daniel, and delicious food. Thank you

Atmosphere: 5

Food: 5

Service: 5

Account Email

Asked to order to go.

Told me to go this counter.

No one came to help me.

So, I left.

Not even busy. Terrible service.

Atmosphere: 1

Food: 3

Service: 1

Thunchanok Sirikantaramas

Had a chance to try just cheesecake. My colleagues ordered lime, oreo amd pumpkin. Hosnestly I don't like much as lime a bit too sour and oreo is too sweet for me also weird taste of pumpkin. I don't even feel the richness of cheese and milk as I expect. Service is a bit slow, maybe because of so many people.

Atmosphere: 5

Food: 3

Service: 4

Branden Matlock

Special thanks to the manager Daniel for making my brother’s bday dessert special.

Atmosphere: 5

Food: 5

Service: 5

Garcia

Hate to do this since I do like this place, but what a let down. I go to the go to order section put in my order and was told “15mins” waited, waited 45mins later got the food and took it to my nieces and nephew. Food was super cold no flavor no utensils and the bread was cold. So much for quality food at this place. It wasn’t even that packed. What a let down of quality and service.

Atmosphere: 4

Food: 1

Service: 1

Stephanie Fernandez

I was really disappointed with my visit. When I was seated, I didn’t see a server for about 10 minutes. After finally placing my order, I waited 45 minutes and never received my food at the table—I ended up having to ask for it to go, and it was cold when I got it. I came in hoping for a nice dining experience, but instead received poor service and left very unsatisfied.

Atmosphere: 2

Food: 2

Service: 2

Joey Dusina

Great place to eat and enjoy the atmosphere

Atmosphere: 5

Food: 5

Service: 5

Ricardo Santos

Wow food was amazing

Atmosphere: 5

Food: 5

Service: 5

Javier Mendoza

Excellent everything....
The waiter Joshua its the best

Atmosphere: 5

Food: 5

Service: 5

Juju “Gigiux” Beltran

My 1st time going here ! Not my type of food ! pasta to dry and not seasoned to my taste !
Only thing I did like was their appetizers : Korean Fried Cauliflower , Stuffed Mushroom’s, Grilled Asparagus were very yummy to my tummy😋Service was very good though😜

Atmosphere: 4

Food: 4

Service: 4

Scor 2011

If you order food from them , you have to be ready to take nap and sleep for 30 minutes maybe or more and you have to keep asking them or remind them

Atmosphere: 1

Food: 3

Service: 1

Isabel Lizarraga

Our server was so nice and helpful. The food was great. Will definitely go again.

Atmosphere: 5

Food: 5

Service: 5

Alex Ibarra

15min wait for a slice of cake? Get it together CCF

Atmosphere: 3

Food: 5

Service: 2

Regina Capulong

This is regarding a server (I forgot her name) that initially helped me and my two toddlers outside on the patio but we wanted to move inside for happy hour. She was super sweet and helpful. When we moved tables to inside my baby was crying for like 5 min straight bc I scolded her for being a hangry toddler. This amazing server, who ended up not even being our server, so thoughtfully surprised us a bread plate with banana slices plated like a flower and it made my toddler immediately stop crying. 5 stars for her service ❤️🙏 thanks for thinking of this tired mom and being part of “the village”

Loading...