Not sure what was going on this day, but customer service was horrible.
Atmosphere: 1
Food: 5
Service: 1
Dale Tapley
Not sure why anyone would says Texas whopper. I was in drive thru tonight and the lady taking order didn't even know what I was asking for. And go figure there is a flag out front advertising it. Hire folks with a little intelligence.
Atmosphere: 1
Food: 1
Service: 1
Christopher John Franklin
Mostly the end experience doesn't match the kings price
Charlotte Zacharias
I love this burger king!! I went a few days ago to get food from the drive thru, and the cashier Madeline was very helpful and patient when I was figuring out what to order. I will definitely be coming back!!
Atmosphere: 5
Food: 5
Service: 5
Ace Owen
every time i come here i receive great customer service. maddy goes above and beyond being kind and friendly to all customers. even when its rush hour she remains patient. will for sure come back!
J
Service is slow, food is cold and they always forget the condiments.
Atmosphere: 1
Food: 1
Service: 1
Rev D
Used to have a couple places to go get plant-based burgers but since Carl's Jr discontinued theirs, I guess Burger King has pretty much gained all their business
Atmosphere: 4
Food: 5
Service: 4
Laurel Andrews
Pulled into lane 2 drive thru. Once they took lane 1 order a women through speaker it would a couple of minutes but then she would take our order. We waited a couple mins and then someone else pulled into lane 1. I immediately heard a women taking lane 1s order but still have not taken ours even though we were there mins before lane 1. The car in lane 1 pulled forward to window and still no one took our order. I then pulled up ti window and told the person, "no one took our order and took the other cars order before us". The person acted not sorry at all . Took our order of two items, junior with cheese, no onions and extra pickles. And one taco. They ask twice about the burger which i repeated, junior whooper with cheese, extra pickles and no onions. They took our money and then said you'll have to pull forward and they'll bring it out to us. We pulled forward, parked and waited. After a few more mins they finally brought out the food. We got home and found the burger had no cheese. I would of thought with the poor service and two items that came to $5.80 they should of offered an apology and comp the food but no. I would not recommend going to this location. An apology for not getting back to us would have gone a long way.
Atmosphere: 1
Food: 2
Service: 1
sierra wise
They have messed up my order more than once. I ordered 2 chicken sandwiches one w cheese and another w cheese and tomato they both were soggy. One of the meals were swooshed to be w a coke and another w a Dr. pepper. We got 2 cokes. I also ordered a 4 piece nugget and didn’t receive. They made us park on the side would you made me think we were getting everything fresh, but no it all cold and soggy. And fast food wants $20 hr
Atmosphere: 1
Food: 1
Service: 3
Recommended dishes: Crispy Chicken Sandwich
Cory Gallagher
Ask for no mayo, every single time. I still get mayo EVERY SINGLE TIME. Must've been swamped from the zero other people in line
Went threw drive threw no one behind me was directed to pull around they were cooking the cashier said. After 5 minutes I went inside to see people in the drive threw getting their food long after my order was taken. Finally was asked if I had been helped I said yes how long does it take to make two sandwiches. After all the drive threw was gone and the three customers waiting inside were served she found my two sandwiches in the bottom of the food warmer bagged them up for me I asked for ketchup she grabbed like ten of them for two sandwiches to put them in my bag very crappy service. I was sent to the other parking lot to speed up their service times only to take about 20 minutes to get my food.
Service: 1
Margaret Houston
Bets McDonald's
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Nuggets King jrtm Meal
Margaret Christina Houston
Bets McDonald's
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Nuggets King jrtm Meal
Erica Baker
I wish I caught her name but the nice young lady working the drive through window today was very kind and nice! Great service !
Not sure what was going on this day, but customer service was horrible.
Atmosphere: 1
Food: 5
Service: 1
Not sure why anyone would says Texas whopper. I was in drive thru tonight and the lady taking order didn't even know what I was asking for. And go figure there is a flag out front advertising it. Hire folks with a little intelligence.
Atmosphere: 1
Food: 1
Service: 1
Mostly the end experience doesn't match the kings price
I love this burger king!! I went a few days ago to get food from the drive thru, and the cashier Madeline was very helpful and patient when I was figuring out what to order. I will definitely be coming back!!
Atmosphere: 5
Food: 5
Service: 5
every time i come here i receive great customer service. maddy goes above and beyond being kind and friendly to all customers. even when its rush hour she remains patient. will for sure come back!
Service is slow, food is cold and they always forget the condiments.
Atmosphere: 1
Food: 1
Service: 1
Used to have a couple places to go get plant-based burgers but since Carl's Jr discontinued theirs, I guess Burger King has pretty much gained all their business
Atmosphere: 4
Food: 5
Service: 4
Pulled into lane 2 drive thru. Once they took lane 1 order a women through speaker it would a couple of minutes but then she would take our order. We waited a couple mins and then someone else pulled into lane 1. I immediately heard a women taking lane 1s order but still have not taken ours even though we were there mins before lane 1. The car in lane 1 pulled forward to window and still no one took our order. I then pulled up ti window and told the person, "no one took our order and took the other cars order before us". The person acted not sorry at all . Took our order of two items, junior with cheese, no onions and extra pickles. And one taco. They ask twice about the burger which i repeated, junior whooper with cheese, extra pickles and no onions.
They took our money and then said you'll have to pull forward and they'll bring it out to us. We pulled forward, parked and waited. After a few more mins they finally brought out the food. We got home and found the burger had no cheese. I would of thought with the poor service and two items that came to $5.80 they should of offered an apology and comp the food but no. I would not recommend going to this location. An apology for not getting back to us would have gone a long way.
Atmosphere: 1
Food: 2
Service: 1
They have messed up my order more than once. I ordered 2 chicken sandwiches one w cheese and another w cheese and tomato they both were soggy. One of the meals were swooshed to be w a coke and another w a Dr. pepper. We got 2 cokes. I also ordered a 4 piece nugget and didn’t receive. They made us park on the side would you made me think we were getting everything fresh, but no it all cold and soggy. And fast food wants $20 hr
Atmosphere: 1
Food: 1
Service: 3
Recommended dishes: Crispy Chicken Sandwich
Ask for no mayo, every single time. I still get mayo EVERY SINGLE TIME. Must've been swamped from the zero other people in line
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Went threw drive threw no one behind me was directed to pull around they were cooking the cashier said. After 5 minutes I went inside to see people in the drive threw getting their food long after my order was taken. Finally was asked if I had been helped I said yes how long does it take to make two sandwiches. After all the drive threw was gone and the three customers waiting inside were served she found my two sandwiches in the bottom of the food warmer bagged them up for me I asked for ketchup she grabbed like ten of them for two sandwiches to put them in my bag very crappy service. I was sent to the other parking lot to speed up their service times only to take about 20 minutes to get my food.
Service: 1
Bets McDonald's
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Nuggets King jrtm Meal
Bets McDonald's
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Nuggets King jrtm Meal
I wish I caught her name but the nice young lady working the drive through window today was very kind and nice! Great service !
Food: 5
Service: 5
Cleaned store. Nice people.
Atmosphere: 5
Food: 5
Service: 5
Loading...