Carl’s Jr.
6400 Antelope Rd, Citrus Heights
(916) 725-2521
Recent Reviews
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Got food poison from this location
Food: 1
Service: 1
not a bad place to eat. used coupons to only have to spend $10 in total for two people. customer service was perfect tho! very nice employees!
Atmosphere: 4
Food: 4
Service: 5
Just spent close to $40 to have my cheeseburger barely even cooked. Still tasted cold. Done eating here
Atmosphere: 2
Food: 1
Service: 2
I like these burgers and the people here are friendly 🙂😋
Atmosphere: 5
Food: 5
Service: 5
Service is hit or miss
Atmosphere: 4
Food: 4
Service: 2
Rolling up to the drive through and hearing an AI voice was the first clue this was going to be awful. First it couldn't successfully take our order at all (didn't ask what drink for the kids meals, kept repeating things and getting hung up, on top of already being RIDICULOUSLY slow) so we decided to just order online and had to circle around just to put that order through. Then for some reason they thought we had a burrito in our order when we didn't (probably another issue with the AI). Finally got our order and left. Drinks were okay- a little light on flavor. The food is great.
The moral of the story is that the HUMAN WORKERS are great. The AI is so awful that we won't be coming back unless it's removed.
Atmosphere: 1
Food: 4
Service: 1
I've reliably gotten good tasting food at this Carl's. The staff is not necessarily friendly, but is mostly indifferent to the customers. They are quick and pretty accurate in my opinion. The restaurant is in dismissal condition though. The drive through menu board is broken and laying disassembled next to the building.
Atmosphere: 1
Food: 4
Service: 3
Recommended dishes: Western Bacon Cheeseburger
My family ordered 2 combo Meals with medium fries with no salt. When we got home, the fries were brown and it looked like they recooked the french fries.
I'll never go to this particular carl's juniors again what a disappointment
Food: 1
Really amazing service. I come here often to order the western bacon cheeseburger. Antonio was extremely nice and patient. He made the drive thru experience amazing. I will continue to come back.
Atmosphere: 5
Food: 5
Service: 5
The guy with red hair is very friendly and has a great customer service.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This place has gone down hill fast, corporate please do something. You can't have bad food and bad customer service. Antonio is horrible, he's rude and actually threw my bag of food on the counter and walked away.
Atmosphere: 1
Food: 1
Service: 1
Sat 20mins waiting for our food. Started see people come and go with theirs. Went up to the counter and asked how long for our food. Employee said (just a minute and run to the back and started making it) came out with our food and just hand it to me. Didn't say anything, no I'm sorry, no here's your food. Nothing. Will not be going to this location.
Atmosphere: 1
Food: 2
Service: 1
They closed while I was in the drive thru at 11:51pm. The open sign was on and all the lights were on. Pulled up to window, then they shut all the lights off.
This place is trying it's hardest to hemorrhage it's customers. The interior and exterior are dated and unmaintained. The woman at the drive thru acted like I was bothering her and she had better things to do. The burger I ordered was half made, missing all of the accoutrements. Somehow the shake I ordered was half melted as soon as I received it.
I don't get it. For damn near $20 this is sad. I can spend the same amount at a sit down restaurant and get much more bang for my buck. I've given this location so many chances and they are only getting worse and worse. There used to be a skinny girl that worked there that was always pleasant but I haven't seen her in a while. Maybe the service left when she did.
Good thing there are dozens of food choices within a square mile of this location. Might be time to close this location down.
Atmosphere: 2
Food: 2
Service: 2
Went through the drive-thru excellent service
Atmosphere: 5
Food: 5
Service: 5
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