Chipotle Mexican Grill

It was good this time. But not always good.

Atmosphere: 4

Food: 4

Service: 4

Lots of seating and quick service. The portions here are a bit smaller than the other locations, but the service makes up for it with their attentive and positive attitudes.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Build-Your-Own Chipotle, Chips, Salad, Queso, Chicken Burrito Bowl, Chips \u0026 Guacamole, Tortilla on the Side, Build Your Own Salad, Build Your Own Burrito, Build Your Own Quesadilla, Chips \u0026 Roasted Chili-Corn Salsa, Large Chips, Chips \u0026 Tomatillo-Red Chili Salsa, Salad with Guacamole

Trying to get a salad and free guacamole. My gift card issue purchased online through Chipotle wasn’t working but the frustration came when the guy behind the register didn’t help or offer any assistance. I kept trying and stepped aside thinking he’d have a brain to go get some help but nothing but a blank look. I went outside to try and order it through my phone but the gift card number didn’t take numbers and letters so went back inside again and asked for a manager. He told me she was on break. I finally tried to ask her when she was going back to work to try one more time- the gift card special was expiring soon- she couldn’t understand me so I just left the Useless gift card and left. No one bothered to help or ask what was going on or why I was still waiting. If you’re actually trying to get food there don’t bother. I have one more gift card I bought unfortunately- it was a buy $50.00 get $10- the $10. Didn’t work and hopefully I will have better luck with the $50.00 I am absolutely stunned of the pathetic customer service though. I don’t even want to use what I have but I will try another store as we get it for work sometimes and No issues- Rancho Cordova store- they are Awesome!

Service: 1

Went in with my wife and when she was placing her order, the lady behind the counter dropped a spoon that was full of tomatoes onto one of her tacos. When we asked for it to be remade, the answer was no, this upset my wife so she stepped out side and while I was at the register. I told them to give me a second, checked on my wife and then came back in to relay what she want. They ended up throwing our food away and claimed it was our fault. Then another customer started harassing us on behalf of the employees while the employees smiled and laughed on in agreement. They allow this person to fallow us and threaten us while blaming us for their mistake for asking for a taco to me remade.

Atmosphere: 1

Food: 3

Service: 1

My go-to Chipotle spot, since it's close by..which makes it convenient. I get the chicken burrito or burrito bowl sometimes etc. Sucks they don't have the hot honey chipotle chicken option no more though!

The place is filthy they are fast but rude and no where to sit not a single table clean and floor is worse
Its Friday 11-14 @350 pm

very cold old food The chicken is cold the Rice is cold overall through the food in the garbage not even eatable

Atmosphere: 1

Food: 1

Service: 3

The line was long when we arrived, but we were helped quickly. The cashier was like a ninja, keeping everything straight. Delightful and delicious!

Atmosphere: 5

Food: 5

Service: 5

Yummy in my tummy

Atmosphere: 5

Food: 5

Service: 5

It's good!! 😃

Atmosphere: 4

Food: 4

Service: 4

Honestly, one of the worst experiences I’ve had at a Chipotle. I asked very politely if they could double wrap my burrito — nothing crazy, I just don’t like when it falls apart. The worker looked annoyed right away and told me no, like I was asking for something impossible.

I stayed calm and asked another worker if I could at least get another tortilla on the side. The first worker then gave me the nastiest look, like I’d just insulted them or something. It was uncomfortable and honestly kind of embarrassing and it continued as I payed

All I wanted was a decent burrito, not attitude and dirty looks. The food itself was fine but the burrito still fell apart because they didn't wrap it for me again, but the customer service made the whole experience unpleasant. Definitely won’t be coming back to that location anytime soon.

Atmosphere: 2

Food: 4

Service: 1

Worker wrapped my normal size burrito crappy, I asked for it double wrapped and she said no. When i asked another worker for a tortilla they gave it to me and the worker who wrapped it crappy was incredibly rude and gave my dirty looks multiple times, food was great service is horrible.

Atmosphere: 3

Food: 4

Service: 1

This is the best Chipotle to go to! They have the nicest people working there and the best food!

Atmosphere: 5

Food: 5

Service: 5

I had placed a pickup order by the time I picked it up (10 minutes after it was ready) the food was completely cold. The meat was grey and the cheese on it was outside of safe human consumption range, and the rice had hard casings around it. Best yet this was my first time ever getting. Chipotle, terrible experience

Atmosphere: 2

Food: 1

Service: 4

Not my usual chipotle, but the service was okay. The person helping me wasn’t willing to compromise with my order. I asked for something but meant something else for my meat option. Refused to change even though there was barely any meat. Ordered a bowl and wasn’t filled all the way. A little disappointed with my meal, but food was fine and fresh.

Atmosphere: 4

Food: 4

Service: 3