The Mexican guy running the drive thru at 1140pm Monday is running a scam. He charges for larges but gives out mediums. Either the store is ripping people off or he's skimming. This has happened more than once.
Carl Sabatini
Not bad for a Jack-in-the-Box. The employees at the window joke around with you very personable and very quick. The food is, well, Jack-in-the-Box although I do like their tacos, which are very crisp and way tastier than Taco Bell. In my opinion there’s Smashburger is actually pretty darn tasty for Jack-in-the-Boxalthough a little salty for my taste, but I believe this is done at the restaurant so check on that
Wheelchair accessibility: The doors look totally wheelchair accessible, but I only go through the drive-through as I cannot get out of my car without help and I am usually alone
I waited at the front counter for 10 minutes, and got fed up and left when no one helped me in that amount of time.
Atmosphere: 1
Food: 1
Service: 1
BearIt
The food is just like every other Jack in the Box, I suppose, and the workers here are quite friendly. I'm not a fan of the location because its near a busy intersection, during certain hours of the day. But the location is still convenient if you live close by. I would more likely give this Jack in the Box 4.5 stars instead of 4, to be fair, but Google won't let me do that.
Atmosphere: 4
Food: 4
Service: 4
Forgotten Spirit
I’ve been trying to get in contact with this company about a job application and I can’t get in contact with them terrible service
Service: 1
Mia Gonzales
I asked for no sauce on both of my sandwiches and it looks as if I got extra sauce. Ewwww! I tried to call so that they could fix the problem but no one answered the phone. The branch was not even busy when I went in. I was the only person. I ordered inside and spoke very clearly. I also wasn't even given a receipt. Do not waste your money here!
Atmosphere: 5
Food: 1
Service: 3
Morgan- Morgan (Um, Morgan)
The worst. Spent $40 on a delivery through the app, they took too long preparing it so my delivery driver canceled the order. All I got was an email stating my delivery was canceled and to contact the store. They do not answer, and have not refunded my order, on the app the order shows as "completed". Online feedback is poor as well. I've had missing items and tried to get a refund for them, but Jack In the Box has yet to even respond.
Atmosphere: 1
Food: 1
Service: 1
Rose
Phenomenal service. Love the ultimate cheeseburger and onion rings. Always fresh and delicious!
Been here lots of times. But today 9/23/2024 @ 5:30pm. Ordered a couple of grilled cheese sandwiches for my 5 yr. Went home and they were not even cooked. Lame.
I just left Jack in the box and ordered a number 28, and all I got was raw Bacon, no hash browns, smh. It's to far to travel back to let them know, so I call them and no answer. I don't recommend this Jack in the Box in Citrus Heights, but the one in Roseville is WAY better at least the food is done and you get all of your food. Just a waste of money, smh. Never again!
Atmosphere: 1
Food: 1
Service: 1
DJohn NineOneSix
This place is not 24hrs. I visited around 4:30am. Open sign on . This is the 3rd time I stop by but today actually it was somebody inside. A clerk sleeping in the lobby.
Atmosphere: 1
Food: 3
Service: 1
iEnVy-Luck
I used too enjoy this place but this employee Liz very poor service she looks very annoyed working there will not be coming back thanks now I know this place is very poor service
Atmosphere: 1
Food: 1
Service: 1
Kristi Mason
Great supreme croissants
Atmosphere: 5
Food: 5
Service: 5
KRISTIN
The chicken in my sourdough chicken sandwich was partially rubbery. I had to spit out some pieces because I couldn't chew them. Otherwise, friendly staff.
The Mexican guy running the drive thru at 1140pm Monday is running a scam. He charges for larges but gives out mediums. Either the store is ripping people off or he's skimming. This has happened more than once.
Not bad for a Jack-in-the-Box. The employees at the window joke around with you very personable and very quick. The food is, well, Jack-in-the-Box although I do like their tacos, which are very crisp and way tastier than Taco Bell. In my opinion there’s Smashburger is actually pretty darn tasty for Jack-in-the-Boxalthough a little salty for my taste, but I believe this is done at the restaurant so check on that
Wheelchair accessibility: The doors look totally wheelchair accessible, but I only go through the drive-through as I cannot get out of my car without help and I am usually alone
Atmosphere: 2
Food: 3
Service: 4
Recommended dishes: Ultimate Breakfast Sandwich, Homestyle Ranch Chicken Club, Bacon Ultimate Cheeseburger, Tacos 2, Ultimate Breakfast Sandwich Combo
I waited at the front counter for 10 minutes, and got fed up and left when no one helped me in that amount of time.
Atmosphere: 1
Food: 1
Service: 1
The food is just like every other Jack in the Box, I suppose, and the workers here are quite friendly. I'm not a fan of the location because its near a busy intersection, during certain hours of the day. But the location is still convenient if you live close by. I would more likely give this Jack in the Box 4.5 stars instead of 4, to be fair, but Google won't let me do that.
Atmosphere: 4
Food: 4
Service: 4
I’ve been trying to get in contact with this company about a job application and I can’t get in contact with them terrible service
Service: 1
I asked for no sauce on both of my sandwiches and it looks as if I got extra sauce. Ewwww! I tried to call so that they could fix the problem but no one answered the phone. The branch was not even busy when I went in. I was the only person. I ordered inside and spoke very clearly. I also wasn't even given a receipt. Do not waste your money here!
Atmosphere: 5
Food: 1
Service: 3
The worst. Spent $40 on a delivery through the app, they took too long preparing it so my delivery driver canceled the order. All I got was an email stating my delivery was canceled and to contact the store. They do not answer, and have not refunded my order, on the app the order shows as "completed". Online feedback is poor as well. I've had missing items and tried to get a refund for them, but Jack In the Box has yet to even respond.
Atmosphere: 1
Food: 1
Service: 1
Phenomenal service. Love the ultimate cheeseburger and onion rings. Always fresh and delicious!
Food: 5
Service: 5
Recommended dishes: Onion Rings, Ultimate Cheeseburger
Been here lots of times. But today 9/23/2024 @ 5:30pm. Ordered a couple of grilled cheese sandwiches for my 5 yr. Went home and they were not even cooked. Lame.
Food: 1
Service: 1
Clean and great service!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Supreme Croissant
Restaurantji Recommends
I just left Jack in the box and ordered a number 28, and all I got was raw Bacon, no hash browns, smh. It's to far to travel back to let them know, so I call them and no answer. I don't recommend this Jack in the Box in Citrus Heights, but the one in Roseville is WAY better at least the food is done and you get all of your food. Just a waste of money, smh. Never again!
Atmosphere: 1
Food: 1
Service: 1
This place is not 24hrs.
I visited around 4:30am.
Open sign on .
This is the 3rd time I stop by but today actually it was somebody inside.
A clerk sleeping in the lobby.
Atmosphere: 1
Food: 3
Service: 1
I used too enjoy this place but this employee Liz very poor service she looks very annoyed working there will not be coming back thanks now I know this place is very poor service
Atmosphere: 1
Food: 1
Service: 1
Great supreme croissants
Atmosphere: 5
Food: 5
Service: 5
The chicken in my sourdough chicken sandwich was partially rubbery. I had to spit out some pieces because I couldn't chew them.
Otherwise, friendly staff.
Atmosphere: 3
Food: 3
Service: 4
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