Ordered hot chocolate, got hot milk instead. Not coming back here again.
Food: 1
Devin Mackelburg
Drive thru is always super slow. They got my order wrong, remade it, then gave me ice cold fries.
Wayne Morgan
Thought it would be fast to order on the app. But not at this McDonald's. The last three times, I used the curbside pickup, and it took almost 20 minutes to get my food. The third time, I had to walk in and get my food. They left it sitting on the back counter, getting cold. So today, I ordered for counter pickup. I go in and again, they are clearing the drive-thru while my food sat in the bin. Me and another customer had to wait for her to even notice us. She took the time to clear our orders, but not the time to serve them. My order showed "now serving" for over five minutes, while my food sat there and got cold. I watched cars that pulled in behind me go through the drive-thru before I got served. When I mentioned that the orders shouldn't be cleared until we were actually being served, she took the time to argue with me and the customer in front of me, yet still couldn't take the time to put our food in a bag and give it to us. She even stopped and took the time to call her GM and question if she was right to clear the orders, but she couldn't take the time to hand us our food. What is wrong with people? All you had to do is serve the orders in the same order that they came up, instead you cleared the drive-thru and argued with your customers inside. I am in customer service so I would like to think customer service isn't dead, but at this McDonald's it is if you don't use the drive-thru.
Atmosphere: 2
Food: 3
Service: 1
Terry Clifton
Drive thru was slow. Other than that everything was fine.
Atmosphere: 5
Food: 5
Service: 3
Haile Amonson
Best service at a McDonald's in a long time
Atmosphere: 3
Food: 5
Service: 5
Kenna
you’d think when you order through the app 10 minutes before showing up the food would be ready right? not here. “fast” food has no meaning at this location. i wait like 20 minutes at the curbside spot upon arrival. it’s ridiculous. how long does it take to make 1 mcchicken and a large fry?? apparently 30 minutes for these guys. $20/hr and for what? i could’ve written 20 reviews in the time it took them to get me my food.
(edit) i ended up having to go inside to grab my food and it was just sitting there while other customers got their orders. it would be faster if i just went to a completely different location 30 minutes away than ordering here.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Mcchicken
Scott Elliott
Standard McDonald's.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Big Mac
chester bulger
Ghost town,no enthusiasm, the new keyosk works great , but I think the employees know there days are numbered with full automation , sad
Atmosphere: 2
Food: 5
Service: 1
Laura Johnson
Fabulous staff
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcchicken
RS Kornak
McDs too expensive these days. A block away from Chili's 3 for $10 deal way better food, value, and almost as fast.
It's been a few months since I've ordered a chocolate shake. I don't buy them very often, but the one I had today was awful. Either McDonald's changed their recipe or they tried to cover up that their ice cream machine was broken. What I received was a shake made with blended ice and chocolate syrup. There was no ice cream involved in this drink. It was icy, crunchy and the chocolate was bitter sweet. I ended up throwing it away.
Atmosphere: 4
Food: 1
Service: 4
Mahdi Samadi
Took them 20 minutes plus for 3 ice creams and when we told them about it they were rude and raising voices. Not gonna lie just go to another McDonald’s to save time.
Service: 1
Haley “Noodle” Hodges
Really, not much to report. It's McDonald's. I mean the best thing here is the milkshakes. Everything else here just plain sucks
Atmosphere: 2
Food: 5
Service: 4
Recommended dishes: World Famous Fries, Mcdouble
Kenneth Anderson
The self serve electronic ordering system is the worst. Just hire a person to take orders. It would be faster to go through drive thru then walk back inside the restaurant.
Ordered hot chocolate, got hot milk instead. Not coming back here again.
Food: 1
Drive thru is always super slow. They got my order wrong, remade it, then gave me ice cold fries.
Thought it would be fast to order on the app. But not at this McDonald's. The last three times, I used the curbside pickup, and it took almost 20 minutes to get my food. The third time, I had to walk in and get my food. They left it sitting on the back counter, getting cold. So today, I ordered for counter pickup. I go in and again, they are clearing the drive-thru while my food sat in the bin. Me and another customer had to wait for her to even notice us. She took the time to clear our orders, but not the time to serve them. My order showed "now serving" for over five minutes, while my food sat there and got cold. I watched cars that pulled in behind me go through the drive-thru before I got served. When I mentioned that the orders shouldn't be cleared until we were actually being served, she took the time to argue with me and the customer in front of me, yet still couldn't take the time to put our food in a bag and give it to us. She even stopped and took the time to call her GM and question if she was right to clear the orders, but she couldn't take the time to hand us our food. What is wrong with people? All you had to do is serve the orders in the same order that they came up, instead you cleared the drive-thru and argued with your customers inside. I am in customer service so I would like to think customer service isn't dead, but at this McDonald's it is if you don't use the drive-thru.
Atmosphere: 2
Food: 3
Service: 1
Drive thru was slow. Other than that everything was fine.
Atmosphere: 5
Food: 5
Service: 3
Best service at a McDonald's in a long time
Atmosphere: 3
Food: 5
Service: 5
you’d think when you order through the app 10 minutes before showing up the food would be ready right? not here. “fast” food has no meaning at this location. i wait like 20 minutes at the curbside spot upon arrival. it’s ridiculous. how long does it take to make 1 mcchicken and a large fry?? apparently 30 minutes for these guys. $20/hr and for what? i could’ve written 20 reviews in the time it took them to get me my food.
(edit) i ended up having to go inside to grab my food and it was just sitting there while other customers got their orders. it would be faster if i just went to a completely different location 30 minutes away than ordering here.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Mcchicken
Standard McDonald's.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Big Mac
Ghost town,no enthusiasm, the new keyosk works great , but I think the employees know there days are numbered with full automation , sad
Atmosphere: 2
Food: 5
Service: 1
Fabulous staff
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcchicken
McDs too expensive these days. A block away from Chili's 3 for $10 deal way better food, value, and almost as fast.
Atmosphere: 3
Food: 1
Service: 4
Restaurantji Recommends
It's been a few months since I've ordered a chocolate shake. I don't buy them very often, but the one I had today was awful. Either McDonald's changed their recipe or they tried to cover up that their ice cream machine was broken. What I received was a shake made with blended ice and chocolate syrup. There was no ice cream involved in this drink. It was icy, crunchy and the chocolate was bitter sweet. I ended up throwing it away.
Atmosphere: 4
Food: 1
Service: 4
Took them 20 minutes plus for 3 ice creams and when we told them about it they were rude and raising voices. Not gonna lie just go to another McDonald’s to save time.
Service: 1
Really, not much to report. It's McDonald's. I mean the best thing here is the milkshakes. Everything else here just plain sucks
Atmosphere: 2
Food: 5
Service: 4
Recommended dishes: World Famous Fries, Mcdouble
The self serve electronic ordering system is the worst. Just hire a person to take orders. It would be faster to go through drive thru then walk back inside the restaurant.
Atmosphere: 3
Food: 3
Service: 1
Clean, fast service and pleasant staff!!!
Atmosphere: 5
Food: 5
Service: 5
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