Had an issue with my online order after I got home and opened it up. No one answered the phone. So I submit a ticket online. 9 mins later I received a copy/paste response from "Ajay Sharda" the owner of this location letting me know he had taken the time to address the issue with the employees.
Appreciate the time it took for the owner of the location to ignore a complaint and send out a generic response that had nothing to do with the issue.
Atmosphere: 1
Food: 1
Service: 1
G
Yelled at by manager. Horrible customer service. Very sad it's close to my work. Will drive further to get decent service. Stay away from this place unless you like to be made to feel small.
Atmosphere: 1
Food: 1
Service: 1
Kevin Nguyen (KNImage)
Cashier was lazy and on the phone the entire time I was ordering my sandwich. She also did a terrible job making it.
Atmosphere: 1
Food: 1
Service: 1
Kristina G
Everytime I go here, the bread is rock hard.
Atmosphere: 5
Food: 1
Service: 5
Kristina Golovey
Everytime I go here, the bread is rock hard.
Atmosphere: 5
Food: 1
Service: 5
Shirley Chance
The store is clean and the servicers are sweet and accommodating. My only problem is that they no longer have swiss cheese and brown bread. So without those two things I will not be going back. However, that doesn't mean the store isn't right for you. If you don't want swiss cheese and brown bread, it will be a great place for you.
Parking: Parking is close to the store.
Wheelchair accessibility: If you use a wheelchair it will be fine. The store is accessible.
Atmosphere: 4
Food: 4
Service: 5
Donna Woodard
Food is ok but your employee was very rude to me and basically called me a liar. I ordered my sandwich but didn't stay close to the counter when she was making it. When I walked up to pay I noticed that the sandwich was a footlong which I had not ordered. I told her I didn't want a footlong. She told me that I had ordered footlong. When I repeated that I didn't want a footlong she said "then you shouldn't have told me that." I will not be giving my business to this Subway franchise again. .
Atmosphere: 3
Food: 4
Service: 1
suresh budhathoki
Never trust opening hours.. Friday jan 12 they closed 8:40 pm even their opening hours says Friday 8am to 9pm
S K
No bathroom even for customers. Sign out front says no public restroom. Sign inside on bathroom door says put of order. They have 2 bathrooms and don't use either. I service people's homes and have nowhere to use bathroom. I like to be able to go when I take my lunch. If you're gonna let your employees use it let your customers use it.
Atmosphere: 1
Food: 3
Service: 1
Sam K
No bathroom even for customers. Sign out front says no public restroom. Sign inside on bathroom door says put of order. They have 2 bathrooms and don't use either. I service people's homes and have nowhere to use bathroom. I like to be able to go when I take my lunch. If you're gonna let your employees use it let your customers use it.
Vegetarian options: They don’t have any vegan options, a part from veggies, come on guys
Steph Wong
Stopped by here on the way home as we needed something quick. I do really like Subway, and I always get the same thing, so it's easy to compare different places.I ordered my foot long cold cut combo on Italian. The employee was super friendly and quite quick. We had 3 sandwiches in total and she made them with ease. Honestly, she stuffed our sandwiches with toppings. She could barely cut one of them.There's tons of seating and the inside is nice and clean! Parking is easy since there's a lot.
Atmosphere: 4
Food: 4
Service: 5
Michael Weisz
I’ve been to this location several times and every time the young woman here comes from the back with an AirPod on. I say “hello, how are you.” And am ignored until I make a selection. Half the time she doesn’t pay attention and puts the wrong meat on a standard sandwich or slathers on condiments when you ask for it lightly applied. When I am rung up I say, “thank you.” And am ignored as she heads into the back to do whatever she was doing that was more important. I’m literally taken aback at her couldn’t care less attitude every time I come in.I get the feeling this is a family run franchise and this young lady doesn’t want to be there. I can tell you, being in customer service for years, there are many days when I don’t want to be at work, but I never make the customer suffer for it.
Had an issue with my online order after I got home and opened it up. No one answered the phone. So I submit a ticket online. 9 mins later I received a copy/paste response from "Ajay Sharda" the owner of this location letting me know he had taken the time to address the issue with the employees.
Appreciate the time it took for the owner of the location to ignore a complaint and send out a generic response that had nothing to do with the issue.
Atmosphere: 1
Food: 1
Service: 1
Yelled at by manager. Horrible customer service. Very sad it's close to my work. Will drive further to get decent service. Stay away from this place unless you like to be made to feel small.
Atmosphere: 1
Food: 1
Service: 1
Cashier was lazy and on the phone the entire time I was ordering my sandwich. She also did a terrible job making it.
Atmosphere: 1
Food: 1
Service: 1
Everytime I go here, the bread is rock hard.
Atmosphere: 5
Food: 1
Service: 5
Everytime I go here, the bread is rock hard.
Atmosphere: 5
Food: 1
Service: 5
The store is clean and the servicers are sweet and accommodating. My only problem is that they no longer have swiss cheese and brown bread. So without those two things I will not be going back. However, that doesn't mean the store isn't right for you. If you don't want swiss cheese and brown bread, it will be a great place for you.
Parking: Parking is close to the store.
Wheelchair accessibility: If you use a wheelchair it will be fine. The store is accessible.
Atmosphere: 4
Food: 4
Service: 5
Food is ok but your employee was very rude to me and basically called me a liar. I ordered my sandwich but didn't stay close to the counter when she was making it. When I walked up to pay I noticed that the sandwich was a footlong which I had not ordered. I told her I didn't want a footlong. She told me that I had ordered footlong. When I repeated that I didn't want a footlong she said "then you shouldn't have told me that." I will not be giving my business to this Subway franchise again. .
Atmosphere: 3
Food: 4
Service: 1
Never trust opening hours.. Friday jan 12 they closed 8:40 pm even their opening hours says Friday 8am to 9pm
No bathroom even for customers. Sign out front says no public restroom. Sign inside on bathroom door says put of order. They have 2 bathrooms and don't use either. I service people's homes and have nowhere to use bathroom. I like to be able to go when I take my lunch. If you're gonna let your employees use it let your customers use it.
Atmosphere: 1
Food: 3
Service: 1
No bathroom even for customers. Sign out front says no public restroom. Sign inside on bathroom door says put of order. They have 2 bathrooms and don't use either. I service people's homes and have nowhere to use bathroom. I like to be able to go when I take my lunch. If you're gonna let your employees use it let your customers use it.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Vegetarian options: They don’t have any vegan options, a part from veggies, come on guys
Stopped by here on the way home as we needed something quick. I do really like Subway, and I always get the same thing, so it's easy to compare different places.I ordered my foot long cold cut combo on Italian. The employee was super friendly and quite quick. We had 3 sandwiches in total and she made them with ease. Honestly, she stuffed our sandwiches with toppings. She could barely cut one of them.There's tons of seating and the inside is nice and clean! Parking is easy since there's a lot.
Atmosphere: 4
Food: 4
Service: 5
I’ve been to this location several times and every time the young woman here comes from the back with an AirPod on. I say “hello, how are you.” And am ignored until I make a selection. Half the time she doesn’t pay attention and puts the wrong meat on a standard sandwich or slathers on condiments when you ask for it lightly applied. When I am rung up I say, “thank you.” And am ignored as she heads into the back to do whatever she was doing that was more important. I’m literally taken aback at her couldn’t care less attitude every time I come in.I get the feeling this is a family run franchise and this young lady doesn’t want to be there. I can tell you, being in customer service for years, there are many days when I don’t want to be at work, but I never make the customer suffer for it.
Atmosphere: 3
Food: 2
Service: 1
Not good customer service, sloppy sandwich making
Immediate food poisoning for the whole family
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