Buffalo Wild Wings

Went to buy Togo and ordered ahead of time on the website when I arrived there was no one at the front door or desk to greet me. I had to flag down a service after 5 min of standing there. It was weekday lunch and only 4 table . Music was way too loud inside and had to wait 20 min for my order

Atmosphere: 1

Food: 1

Service: 1

I ordered takeout wings on Sunday. I placed my order around 12:00 pm for a 2:30 pm pickup, which should have given them more than enough time to prepare the food. However, when I arrived at 2:30, they still made me wait until 3:20 to finally get my order. Completely unacceptable. This was a total waste of my time. Terrible service. Don’t bother coming here—it’s just not worth it.

Atmosphere: 1

Food: 2

Service: 1

Me and my partner decided to go to Buffalo Wild Wings we got there at 11:50pm sat ourselves down because employees were just starring at us instead of letting us know we can sit ourselves the girl with the blonde hair said she’ll be back to help us after helping another table we waited for 30 minutes (every server kept passing by but nobody attended us) until a guy finally came to take our order! We ordered our drinks and food at the same time ten minutes go by she finally stops by our table after passing several times and tries to take our order after waiting for so long but we let her know someone has already took our order. Anyways 20 minutes go by and we haven’t even gotten our Drinks! After our server was passing by many times! as we finally get our drinks. Ten minutes pass by my partner wanted to order another drink as he was the server cut him off mid sentence told him “he’ll be back after he gave a table their drink” he NEVER came back and was just passing by us like we didn’t just want to order another drink! He passed by us so many times new customers came in and they right away attended them took they’re order while we just waited looking like fools for someone to attend us we never got to order the drinks he wanted never got our food neither !! Eventually we felt unwelcome and like we were being ignored intentionally. My partner and I just decided to pay for the two drinks we received ($25) and cancel our food order it was 1 something am when we decided food was never coming we were never going to get a chance to order a drink we were very dissatisfied & disappointed and the WORST part of this was it wasn’t even BUSY there was very few people in the restaurant and yet everyone was getting attended the table behind us was getting check on several times by “OUR” server as too while him and other servers were just passing by us like we were ghost! Not even an apology or nothing and after canceling our food he still has the audacity to “look” upset when they were the ones ignoring us! Manger was no help too acted like they didn’t care! It was also OUR FIRST TIME HERE! I’m literally so upset because we could have gone to eat at another restaurant but couldn’t because it was already to late! Whole night ruined if we would’ve known we would have NEVER came here!

Atmosphere: 1

Food: 1

Service: 1

Took my kid to dinner. After 10 minutes waiting I looked for an employee to ask if we seat ourselves or wait. After 5 more minutes someone took our name down and had to wait an additional 30 minutes (had a timer running after waiting the first 10 minutes) Spoke to a manager but honestly felt like nothing will be done about it.

Atmosphere: 1

Food: 1

Service: 1

Ordered nachos and added chili , when I got my nachos they had very little cheese and no chili. Server said he would bring me chili. I went to restroom I cane back and my table had been given to someone else. I paid my tab and told a manager of which all I got was an apology. I will not be returning.

Atmosphere: 3

Food: 1

Service: 1

The waitress ask if we wanted a drink refill we said yes we finished our food and she didn’t come back with our drink so we drank a cup of nothingness and then took another 25min to get the check . I guess I wasn’t thirsty , had to use my salvia to water the food down

Atmosphere: 1

Food: 4

Service: 1

Haven't had BWW in a bit since they closed down the Brea location. Went in so excited. Had the UFC fight on and put in our Angel game on one of the Tv's. Wasn't that busy. Put i. Order for some appetizers ans some drinks. Drinks came in 15 minutes later. Appetizers are in 45 minutes after. We had ordered our food in between. Almost 2 hours later. And food was still not at our table. Drinks also were taking about 30 minutes. Left before food got there. Went to Kingston and got our food and drinks on less than 20 minutes. Wild! Not sure if I'll ever go back to BWW. Buf if I do it won't be to this location.

Atmosphere: 5

Food: 1

Service: 1

40 minutes for 1 plate . Unbelievable. Girl giving bad attitude. Never again

Atmosphere: 1

Food: 1

Service: 1

The restroom is always filthy your literally walking on pee and it smells every time I come .

Atmosphere: 4

Food: 4

Service: 3

Great flavors and sides!

Atmosphere: 5

Food: 5

Service: 5

Place smells like old beer soaked into the carpet. My food was ready 55 min. after the time given to pick it up. This place should've shut down years ago, go anywhere else.

Food: 2

I love their new Beercheese Sandwich! That and a beer makes for a great meal to watch a game with.

Atmosphere: 5

Food: 5

Service: 5

Its a hit or miss when coming here. If there are games, it can get rowdy sometimes and the wait can be horrible. Parking is great though because its just a huge shared lot. Service can be okay, really depends on who you get. Food is always good.

Atmosphere: 4

Food: 4

Service: 4

Here’s a professional yet direct review you can use for Buffalo Wild Wings:

I’m extremely disappointed with the service at this Buffalo Wild Wings location. I visited with a large party and wanted to keep our alcohol tab separate by ordering drinks directly at the bar—something I’ve done at many restaurants without issue. However, the bartenders, Sam and George, repeatedly told us that because we had a table, we could not be served at the bar. This made things unnecessarily complicated for our group, especially since not everyone was drinking.

Unfortunately, this isn’t the first time I’ve had issues with the bar staff at this location. It seems like there’s always confusion or pushback when it comes to simple requests. As someone who frequents Buffalo Wild Wings, it’s frustrating to feel unwelcome at the bar. I hope management addresses this ongoing problem and focuses on providing better, more flexible customer service.

Atmosphere: 2

Food: 4

Service: 1

Their customer sucks they don't know how to manage and their soda is not soda because they are being cheap to use their syrup