Red Lobster

Puente Hills Mall, 17601 Castleton St, City of Industry
(626) 965-5112

Recent Reviews

Vitamin D

Decent seafood restaurant. Server was very accommodating.Not a fan of the biscuits though too bland and not enough cheese.

Atmosphere: 3

Food: 3

Service: 4

Recommended dishes: Wood-Grilled Shrimp

Enrique Alonso

Victor was awesome ???... Loved his Service....

Atmosphere: 5

Food: 5

Jaime Curiel

Shout out to Joey ?

Atmosphere: 5

Food: 5

Service: 5

E. C.

Great experience in this restaurant. The server was very pleasant and knowledgeable. We went at around 4 in the afternoon. My trout was tasty with side order of cole slaw and rice. I recommend it as I eat salmon at home. The menu offers deals for each day of the week. Thank you for the wonderful experience.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheddar Cheese Biscuits

Wayne Heard

the crab was not cooked correctly. it was mushy, full of water, and tasteless. the scallops were the same. pretty disappointed, when you pay over $300 for a seafood dinner I expect much better food

Atmosphere: 3

Food: 2

Service: 4

Mathew Dallolio

I have to say that I am almost constantly amazed at the incredible service provided by our front line service people. Individuals like Ben and Brittany continue to provide not just an excellent product but service and consideration for your experience.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Parrot Isle Jumbo Coconut Shrimp, Mashed Potatoes

T R I G G E R E D

Very rude staff. Surrounded me as I'm trying to join my family that had already ordered. Insisted they weren't there at the restaurant. They were.

Atmosphere: 2

Food: 2

Service: 1

Heriberto Lopez

Worst service ever. Waited 30 minutes and nothing. Not a water, not an order, zilch. I wonder how they train there.

Service: 1

Tony Feghali

Very delicious and

Atmosphere: 5

Food: 4

Service: 5

Eugenia Italiansilver

The best waitresses SUSANA G. AND ELIZABETH R. I recommend this 2 excellent waitresses, I had them both in different days, they pay attention to details of their tables and needs of their customers.The lady manager is excellentThan the Asian Manager Jonathan Niu is racist, has no carring of the business, treated 3 older people non carring. Visited several times and still noticed Manager Jonathan Niu treating customers bad which in turn makes and reflexes into Red Lobster bad, of what kind of manager Red Lobster hired and not being corrected. I guess there is one wrotten apple from a great bunch.Parking: Plenty of parking and space around your car.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Classic Caesar Salad, Baked Potato, Salad

Suwadana Kahanda

I made a reservation yesterday for dinner at 7.00pm for 9 people with Nadine, who I believe is the Manageress. When we went today with my relatives who came from abroad and told the lady at the counter about my reservation, she at once loudly said I don’t have a reservation under your name or any reservation for 9 people at 7pm. She was rude and so loud that even my relatives who were standing near the door heard all what she said. When I told her that the name of the lady who made the reservation was Nadine , she said that she was Nadine. I thanked God under my breath for taking her name as that was the only proof I had to show her that I made the reservation. I was very disappointed for the way Nadine handled the situation specially in front of foreigners. They were shocked and was telling me how politely they are treated in restaurants in their country. Apart from Nadine’s rude behaviour and a bit of confusion in the dishes we ordered, I must say the food was excellent and the girl who served us was very pleasant and did her best. One more suggestion before I conclude, it would be nice if the server can bring the bill in a cover rather than just handing over the piece of paper to the client.

Atmosphere: 4

Food: 5

Service: 2

Keyana Nelson

I just had the worst experience at this location. I have visit this location multiple times, but for some reason tonight was not the night. So with that being said, I will be calling corporate on this one.

Celia Jrz

The best experience we had with my family, today was my husband's birthday and we chose the best place to have dinner, thank you very much Fidel for your excellent service?

Food: 5

Service: 5

Recommended dishes: Bar Harbor Lobster Bake

Carlos Najera

I was amazed with the food was delicious and bread and the service was super great. I highly recommend to anybody to visit the Red Lobster is awesome.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Lobster Tail and Steak and Shrimp

JB R.

Negative one!!! Everyone around was being served even newer ones that just sat down. They were provided bread as I watched everyone table got served with no one coming to our area. Servers do not want to make eye contact nor happy to acknowledge the patrons requests as I observed. I get that each server "only serves" their table (s) but to not have the effort to acknowledge or even make eye contact with the other patrons does not seem to be a sound business strategy. Wish everyone adapts to the idea of "one team, one goal, one spirit,"

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