Nothing wrong with my order. My problem was with the vehicle in front of me in the drive thru line. They placed a very large order (6+ custom beverages) and held up the line first at the ordering station, and then at the window. I sat behind this vehicle for seven minutes waiting for their order to be filled. In that time, I went from being the only other vehicle in line to seeing a long line of cars waiting to order as I (finally) left.This Starbucks location did me and those behind me in line a big disservice. Instead of just letting the driver with an excessively large order that really should NOT have been placed at the drive-thru wait and hold everyone else up, the employee(s) should have instructed the driver to pull around and wait until their order was ready so that they could service the cars behind it.
Atmosphere: 1
Food: 5
Service: 1
tosh b
I ordered a Venti Crème Brûlée hot latte and it was the best I’ve had around here. So good! Strong and not too sweet?Dietary restrictions: I love that they offer the egg bites as a low carb option.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg White & Roasted Red Pepper Egg Bites
Jerry R.
I usually buy my hot chocolate here where service is great. Today my small hot chocolate was half full. Didn't realize it till I was on 60 going to DTLA. Very
Jan Hinton
I’m am unable to have caffeine from heart issues. Made the mistake of not checking my coffee this morning from the drive-through. They gave me someone else’s coffee. Fortunately I checked it before taking a drink. Unfortunately I was halfway to work and did not have the time to go back to get what I ordered.Dietary restrictions: Zero caffeine
Food: 1
Service: 1
J M.
Very slow bad customer service. Drive through service does not acknowledge when you drive up have to get their attention. This is every time. Time to go somewhere else
Alfredo Aispuro
Service was excellent and my coffee was bomb.
Atmosphere: 5
Food: 5
Service: 5
Yvonne Ceniceros
Female cashier took a bit to take our order. We asked a question about an item she answered it and continued to work on what she was doing turning away from us. We still needed to order. After she was done doing what she was doing she helped us.
Atmosphere: 5
Service: 4
Richard Perez
They didn't get my order right, when I tried it. It tasted like shi never going there again 0 stars ?
Atmosphere: 1
Food: 1
Service: 1
Anthony stephens
Nothing worse then someone playing with ppl in the drive thru who trust that when they come to get ur service you won’t mess with the food they paid for or give them problems, this morning 6/30/23 6:14 am the barista was a total j***** ( Note to management please train the staff on customer service ok! )
Donna Fong
Not too busy and conveniently located near a freeway, but isn't everything in LA?
Very clean, happy employees, well managed. Ari is amazing
Atmosphere: 5
Food: 5
Service: 5
Alicia G.
Everyone here was super friendly, and so sweet! I love how they personalized the store with cute little Polaroids of their workers !
Alissa M.
Bad service barista had attitude and were defensive for no reason all I did was ask for extra caramel on the bottom of cup and they literally filled up half the cup with it. They did not even want to remake it DO NOT COME HERE
Rudy R.
By far the slowest Starbucks I've ever been too. It's Sunday 8am and I've been waiting on the same spot in this drive thru for 20 mins. This is really unbelievable. The girl repeated my order 3 times wrong. Maybe try not to be having a conversation with someone else while I'm ordering. Bro get your s* it together.
Christine Alvarez
I placed a mobile order ..my drink wasn't even ready.. so they asked me if I had a mobile order which I said yes.. they said it was showing them my order . I showed them my phone. I told them it was supposed to be ready at 7:19 pm which was already 7:26 an employee named Raymundo told me to shut up.. upset . I told him not to talk to be that way.. yes I did raise my voice after he told me that ..who's not going to be upset?I will never be going back.I was so mad I didn't realize he gave me a venti size when I ordered a trenta drinkCustomer service is horribleAnd Raymundo please have a different attitude towards Customers.. honey if you are having a bad day it isn't our fault
Nothing wrong with my order. My problem was with the vehicle in front of me in the drive thru line. They placed a very large order (6+ custom beverages) and held up the line first at the ordering station, and then at the window. I sat behind this vehicle for seven minutes waiting for their order to be filled. In that time, I went from being the only other vehicle in line to seeing a long line of cars waiting to order as I (finally) left.This Starbucks location did me and those behind me in line a big disservice. Instead of just letting the driver with an excessively large order that really should NOT have been placed at the drive-thru wait and hold everyone else up, the employee(s) should have instructed the driver to pull around and wait until their order was ready so that they could service the cars behind it.
Atmosphere: 1
Food: 5
Service: 1
I ordered a Venti Crème Brûlée hot latte and it was the best I’ve had around here. So good! Strong and not too sweet?Dietary restrictions: I love that they offer the egg bites as a low carb option.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg White & Roasted Red Pepper Egg Bites
I usually buy my hot chocolate here where service is great. Today my small hot chocolate was half full. Didn't realize it till I was on 60 going to DTLA. Very
I’m am unable to have caffeine from heart issues. Made the mistake of not checking my coffee this morning from the drive-through. They gave me someone else’s coffee. Fortunately I checked it before taking a drink. Unfortunately I was halfway to work and did not have the time to go back to get what I ordered.Dietary restrictions: Zero caffeine
Food: 1
Service: 1
Very slow bad customer service. Drive through service does not acknowledge when you drive up have to get their attention. This is every time. Time to go somewhere else
Service was excellent and my coffee was bomb.
Atmosphere: 5
Food: 5
Service: 5
Female cashier took a bit to take our order. We asked a question about an item she answered it and continued to work on what she was doing turning away from us. We still needed to order. After she was done doing what she was doing she helped us.
Atmosphere: 5
Service: 4
They didn't get my order right, when I tried it. It tasted like shi never going there again 0 stars ?
Atmosphere: 1
Food: 1
Service: 1
Nothing worse then someone playing with ppl in the drive thru who trust that when they come to get ur service you won’t mess with the food they paid for or give them problems, this morning 6/30/23 6:14 am the barista was a total j***** ( Note to management please train the staff on customer service ok! )
Not too busy and conveniently located near a freeway, but isn't everything in LA?
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Very clean, happy employees, well managed. Ari is amazing
Atmosphere: 5
Food: 5
Service: 5
Everyone here was super friendly, and so sweet! I love how they personalized the store with cute little Polaroids of their workers !
Bad service barista had attitude and were defensive for no reason all I did was ask for extra caramel on the bottom of cup and they literally filled up half the cup with it. They did not even want to remake it DO NOT COME HERE
By far the slowest Starbucks I've ever been too. It's Sunday 8am and I've been waiting on the same spot in this drive thru for 20 mins. This is really unbelievable. The girl repeated my order 3 times wrong. Maybe try not to be having a conversation with someone else while I'm ordering. Bro get your s* it together.
I placed a mobile order ..my drink wasn't even ready.. so they asked me if I had a mobile order which I said yes.. they said it was showing them my order . I showed them my phone. I told them it was supposed to be ready at 7:19 pm which was already 7:26 an employee named Raymundo told me to shut up.. upset . I told him not to talk to be that way.. yes I did raise my voice after he told me that ..who's not going to be upset?I will never be going back.I was so mad I didn't realize he gave me a venti size when I ordered a trenta drinkCustomer service is horribleAnd Raymundo please have a different attitude towards Customers.. honey if you are having a bad day it isn't our fault