Ordered Dubai inspired matcha latte.. chocolate foam was addn $1.25.. can u find that from the pic? 😂 n staff who made my drink was very… unfriendly.. this place used to be really really good/friendly.. I was very disappointed ☹️
Atmosphere: 4
Food: 3
Service: 1
해다빈
I ordered venti strawberry acai with 3 scoops of strawberries. The amount of strawberries were not even a scoop and the drink is so blend and watery. Love the cleanliness and the vibe but the girl who made the drink was a bit insensitive and unfriendly. I prefer the village location way better.
Atmosphere: 5
Food: 2
Service: 2
Leo Borja
Ist been like a year theres is this blondy girl she always have actitud with all costumer and every time she is there the drinks they serve are really BAD hope te general manager take acyion cus evertime servise is worse not when the open this location 😡
Allison Ochoa
Very rude worker! I’m a regular customer and ordered the wrong size on my mobile order. I went to pick it up and noticed my drink was emptier. I simply asked for more cream and coworker named DAISY was very rude. She wanted to charge me for more when the app did not charge me at all. Extremely inappropriate behavior from her part, yelling at me while there were many customers waiting in line. If you can’t do customer service, don’t work at Starbucks. Now I understand why people are going to Tierra Mia.
Atmosphere: 1
Food: 1
Service: 1
Michelle
Ordered a VENTI light ICE SHAKEN ESPRESSO. THIS IS WHAT I GOT. THIS IS WHY YOURE LOSING CUSTOMERS. Not to mention how expensive they are. Their rewards program is not up to par and needs update. Gotta find a new coffee spot. 👎🏼
Atmosphere: 1
Food: 1
Service: 1
Max
No bathroom. No seating. Slow.
Atmosphere: 1
Food: 3
Service: 2
REM EnterprisesInc
This nice new location has no bathroom, Starbucks loves not putting restrooms in specially POC areas… it’s actually a nice area but heaven forbid they have public restrooms. I’m going to stop ordering from all of them going forward. Will take my $20 orders elsewhere.
Atmosphere: 1
Sabastian Guerrero
Dietary restrictions: Got the tropical citrus and melon burst energy drinks which are both sugar free options for diabetics. A refreshing pick me up when you feel that early afternoon daze setting in.
Food: 5
Service: 5
Jose Gomez-Ferrer
Quick service, good coffee, clean.
Atmosphere: 3
Food: 4
Service: 4
Alexandra Camacho
About a week ago I go in and get two different gift cards. I ask the girl helping me to load 2 different gift cards with 20 each. She made a mistake and charged the full amount (40) on One card. And the other was left with a balance of 0. The reason I found out was because my niece went to use it and it showed the amount at $0. I go in this morning to have them fix their mistake. Mind you I was very nice about it given I work in a restaurant. The manager tells me that I have to ask the other person for the gift card back in order to fix it. All around embarrassing because it looks bad to ask someone for the gift back and the other person left with nothing.
My issue wasn't the mistake because mistakes can be made. My issue is the fact that I have to resolve the mistake THEY made. Manager says she can't do anything without the other gift card which as I said before looks rude to ask someone for the gift back.
I used to come to this Starbucks every weekend but now I'll have to change locations.
All around bad I left with the problem being unresolved because I'm sure that my sons teacher has already used the gift card
I showed my bank statement and brought in the other gift card to show proof of purchase.
Just a note there is no seating at this location, it’s mainly pickup and drive thru
Rudy Carnaval
They should have it open, on weekends at least 10 at night
Atmosphere: 1
Food: 1
Patty Ramirez
They girl in the drive thru was rude and it look like they didn’t put cold foam didn’t like the service🤢
Food: 1
Service: 1
Michael
no indoor tables. Not even outside tables ! it’s raining outside ! Top it off there’s no restroom for a coffee shop is ridiculous. I’ll take my business elsewhere where & have my coffee at Denny’s across the parking lot.
Atmosphere: 1
Food: 1
Service: 4
Bonnie Brill
Quick & friendly service had us on our way in no time with a Pike Place coffee (our favorite).
Wheelchair accessibility: There are no issues with handicapped accessibility.
Ordered Dubai inspired matcha latte.. chocolate foam was addn $1.25.. can u find that from the pic? 😂 n staff who made my drink was very… unfriendly.. this place used to be really really good/friendly.. I was very disappointed ☹️
Atmosphere: 4
Food: 3
Service: 1
I ordered venti strawberry acai with 3 scoops of strawberries. The amount of strawberries were not even a scoop and the drink is so blend and watery. Love the cleanliness and the vibe but the girl who made the drink was a bit insensitive and unfriendly. I prefer the village location way better.
Atmosphere: 5
Food: 2
Service: 2
Ist been like a year theres is this blondy girl she always have actitud with all costumer and every time she is there the drinks they serve are really BAD hope te general manager take acyion cus evertime servise is worse not when the open this location 😡
Very rude worker! I’m a regular customer and ordered the wrong size on my mobile order. I went to pick it up and noticed my drink was emptier. I simply asked for more cream and coworker named DAISY was very rude. She wanted to charge me for more when the app did not charge me at all. Extremely inappropriate behavior from her part, yelling at me while there were many customers waiting in line. If you can’t do customer service, don’t work at Starbucks. Now I understand why people are going to Tierra Mia.
Atmosphere: 1
Food: 1
Service: 1
Ordered a VENTI light ICE SHAKEN ESPRESSO. THIS IS WHAT I GOT. THIS IS WHY YOURE LOSING CUSTOMERS. Not to mention how expensive they are. Their rewards program is not up to par and needs update. Gotta find a new coffee spot. 👎🏼
Atmosphere: 1
Food: 1
Service: 1
No bathroom. No seating. Slow.
Atmosphere: 1
Food: 3
Service: 2
This nice new location has no bathroom, Starbucks loves not putting restrooms in specially POC areas… it’s actually a nice area but heaven forbid they have public restrooms. I’m going to stop ordering from all of them going forward. Will take my $20 orders elsewhere.
Atmosphere: 1
Dietary restrictions: Got the tropical citrus and melon burst energy drinks which are both sugar free options for diabetics. A refreshing pick me up when you feel that early afternoon daze setting in.
Food: 5
Service: 5
Quick service, good coffee, clean.
Atmosphere: 3
Food: 4
Service: 4
About a week ago I go in and get two different gift cards. I ask the girl helping me to load 2 different gift cards with 20 each. She made a mistake and charged the full amount (40) on
One card. And the other was left with a balance of 0. The reason I found out was because my niece went to use it and it showed the amount at $0.
I go in this morning to have them fix their mistake. Mind you I was very nice about it given I work in a restaurant. The manager tells me that I have to ask the other person for the gift card back in order to fix it. All around embarrassing because it looks bad to ask someone for the gift back and the other person left with nothing.
My issue wasn't the mistake because mistakes can be made. My issue is the fact that I have to resolve the mistake THEY made. Manager says she can't do anything without the other gift card which as I said before looks rude to ask someone for the gift back.
I used to come to this Starbucks every weekend but now I'll have to change locations.
All around bad I left with the problem being unresolved because I'm sure that my sons teacher has already used the gift card
I showed my bank statement and brought in the other gift card to show proof of purchase.
Atmosphere: 1
Service: 1
Restaurantji Recommends
Just a note there is no seating at this location, it’s mainly pickup and drive thru
They should have it open, on weekends at least 10 at night
Atmosphere: 1
Food: 1
They girl in the drive thru was rude and it look like they didn’t put cold foam didn’t like the service🤢
Food: 1
Service: 1
no indoor tables. Not even outside tables ! it’s raining outside ! Top it off there’s no restroom for a coffee shop is ridiculous. I’ll take my business elsewhere where & have my coffee at Denny’s across the parking lot.
Atmosphere: 1
Food: 1
Service: 4
Quick & friendly service had us on our way in no time with a Pike Place coffee (our favorite).
Wheelchair accessibility: There are no issues with handicapped accessibility.
Atmosphere: 5
Service: 5
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