Update & good news: I've finally heard back from the hotel. They have spoken to hotels.com and refunded the money. They have responded by phone and by email. I'm looking forward to giving them a second chance in the future.
I reserved a room through hotels.com the day before arrival. When I showed up at 5pm to check in, everything was dark and there was only a siamese cat to welcome me. (Super social, affectionate cat. Unfortunately it looked like it had recently survived a larger animal attack and needed vet care due to infected punctures).
I left, got to my friends house and began calling to find out what the check in procedures were.
Nobody answered. No one responded to emails and no one has responded at all. This was 11 days ago. I've called and hotels.com has reached out .... and WE'VE gotten nothing in response.
I need my money back. I fulfilled my end of the contract, Unfortunately I was never able to check in.
Read the fine print with hotels.com. They say they can't refund me because they haven’t been able to confirm that I wasn't able to check in and use the reservation.
Jiadi Xiong
I had the most amazing weekend stay at Bed & Barrel! We were there to celebrate a birthday and it couldn’t have been more perfect. The accommodation was cozy, scenic, and full of thoughtful touches. We grilled BBQ, played volleyball in the pool, enjoyed board games in the winery room, and even played some frisbee outside. So much fun!
A special thank you to Daniel, who gave us a wine tasting and a tour of the barrel room. He was super knowledgeable and passionate. It was such a memorable experience.
Everything about our stay, the wine, the property, the warm hospitality, was top-notch. Highly recommend!
trena pauly
We had a most enjoyable stay at your beautiful facility Feb 7th and 8th. Both Brittany and Heather were wonderful and very accommodating. We will spread the word of the jewel in our back yard! Sincerely, Trena and Armand Pauly Kelseyville
Suzanne
Our recent weekend getaway was nothing short of extraordinary, thanks to the exceptional staff who went above and beyond to create an unforgettable experience. The secluded and serene property truly felt like our own private vineyard retreat; a haven of tranquility where we could completely disconnect and reconnect with each other. We spent a delightful afternoon enjoying a picturesque picnic lunch amidst the stunning vineyard landscape, followed by an exquisite private dinner that perfectly complemented the ambiance. And of course, let's not forget the exceptional selection of wines that added a touch of celebratory sparkle to our romantic escape. The house itself exceeded all expectations; its modern design and impeccable cleanliness contributed significantly to the overall luxurious feel. We left feeling refreshed, rejuvenated, and deeply grateful for the memories created. We wholeheartedly recommend this exceptional retreat to anyone seeking a romantic and luxurious escape.
Anton Swart
Great atmosphere. Looking for nature this is place for you. Modern living with nature all around. Lots of activities
Rooms: Excellent for price
Service: 4
Holly Rudel
I found this place by reading the exceptional reviews on Google, and all I can say is that Bed and Barrel truly lives up to the hype! We had an absolutely spectacular weekend in the quiet, spacious main house and enjoyed everything from our customized wine tasting to the luxurious bed and bathroom to the freshly made breakfast. I am so glad we found this gem and would highly recommend it to any others looking for a rejuvenating weekend!
Service: 5
Adrian G
We booked a room and stayed here for my wife’s birthday in the summer of 2023. I can’t say enough great things about this place. From the wine to the luxuries of the rooms, the ambiance of the grounds, and the private chef-everything was perfect! The smart toilet was really cool. I wish I had one.We were the only ones staying there overnight so we had the whole place to ourselves. The private chef made us breakfast, dinner, and even a custom desert after arranging our menu ahead of time. All the food was fantastic and the wine was really good! Clearlake is a hidden gem for Cabernet lovers, something about the volcanic soils…anyways yeah this is a great place to stay of your looking for a unique private getaway.Rooms: Rooms were spacious and new. The smart toilet was coolFood & drinks: Private chef will crate anything you want
Service: 5
Christina Spoor
Amazing! My large group enjoyed Bed and Barrel immensely. The home and winery are beautiful. The host, Brittany, was incredibly accommodating. The breakfast was delicious. The beds, the pool, the bathrooms. Everything was wonderful.
Service: 5
Mark T
Great little vinery that is off the beaten path. We booked the B&B during our trip in the area and it was a highlight to the otherwise rather subdeveloped region. The rooms were nice, modern and good sized, and the pool has perfect for an afternoon swim. Since they only have a couple rooms you feel you have the place for yourself, once the wine buddies leave in late afternoon.
The property is beautiful! I loved the scenery and nature.
My room was great, clean, comfortable and had all I needed, TV, balcony, desk, bed, walking closet, spacious bathroom (with electric bidet!), hot water and more.
There is a common kitchen, living room and dining room fully equipped for any meal, games or just hanging out.
You can walk all over the property, through the vineyards and there is a swing with a beautiful view to the valley.
Staff is the kindest, Brittany and Robert did my stay very special with all kinds of attentions with wine facts, good conversations and helpful with any questions I may have.
The wine they make is delicious with many different and unique notes, perfect for an afternoon of tasting or just relaxing.
The location is very convenient, far from anything to be calm and quiet but close to town and the lake to go to a restaurant or enjoy the area.
I would definitely stay here again.
Service: 5
Corey Munro
My husband and I just returned from a two night stay at Bed & Barrel and it was really incredible. We are new to the California wine scene, so we love visiting all of the unique properties and sampling their delicious wines. Brittany was an incredible host and her breakfast creations were amazing. She really went out of her way to make our stay memorable and to ensure we felt welcome. Robert stayed late to finish up a wine tasting for us. His expertise was evident during the tasting and we appreciate the great experience he gave us. Overall, it was really fun staying at Bed & Barrel and we'll definitely come back (and probably bring friends with us).
Service: 5
Ty Land
We came here on a whim during our road trip, and it was the best decision we could have made! Whether you're looking for a nice place to park your camper or want a nice b&b for your weekend, this is the place! This place place is beautiful, with the nicest people! Brittany and Robert were so helpful accommodating. It's honestly incredible that we found this place. 10/10 recommend to all your friends!!!!!
paul barnett
brittany and raj were great loved them both,felt like home.had a great wine tasting also.
Service: 5
Mindi Guarino
Absolutely perfect in every way! From the interaction with staff, the scenery, the beautiful rooms, the pool, hot tub, just everything! Brittany and Craig were exceptional. They made us feel at home. We will be back many more times!! This is our new favorite spot! Not to mention the owner is a Doctor. Love supporting someone who helps make other people's lives better.Rooms: Every room was nice, well maintained, comfortable, and had everything you needed. The bidet was a plus!!Food & drinks: Brittany was a great chef. Her food is delicious!!! She was attentive and made sure we were well taken care of.
Update & good news:
I've finally heard back from the hotel. They have spoken to hotels.com and refunded the money. They have responded by phone and by email. I'm looking forward to giving them a second chance in the future.
I reserved a room through hotels.com the day before arrival. When I showed up at 5pm to check in, everything was dark and there was only a siamese cat to welcome me. (Super social, affectionate cat. Unfortunately it looked like it had recently survived a larger animal attack and needed vet care due to infected punctures).
I left, got to my friends house and began calling to find out what the check in procedures were.
Nobody answered. No one responded to emails and no one has responded at all. This was 11 days ago. I've called and hotels.com has reached out .... and WE'VE gotten nothing in response.
I need my money back. I fulfilled my end of the contract, Unfortunately I was never able to check in.
Read the fine print with hotels.com. They say they can't refund me because they haven’t been able to confirm that I wasn't able to check in and use the reservation.
I had the most amazing weekend stay at Bed & Barrel! We were there to celebrate a birthday and it couldn’t have been more perfect. The accommodation was cozy, scenic, and full of thoughtful touches. We grilled BBQ, played volleyball in the pool, enjoyed board games in the winery room, and even played some frisbee outside. So much fun!
A special thank you to Daniel, who gave us a wine tasting and a tour of the barrel room. He was super knowledgeable and passionate. It was such a memorable experience.
Everything about our stay, the wine, the property, the warm hospitality, was top-notch. Highly recommend!
We had a most enjoyable stay at your beautiful facility Feb 7th and 8th. Both Brittany and Heather were wonderful and very accommodating. We will spread the word of the jewel in our back yard!
Sincerely,
Trena and Armand Pauly
Kelseyville
Our recent weekend getaway was nothing short of extraordinary, thanks to the exceptional staff who went above and beyond to create an unforgettable experience. The secluded and serene property truly felt like our own private vineyard retreat; a haven of tranquility where we could completely disconnect and reconnect with each other. We spent a delightful afternoon enjoying a picturesque picnic lunch amidst the stunning vineyard landscape, followed by an exquisite private dinner that perfectly complemented the ambiance. And of course, let's not forget the exceptional selection of wines that added a touch of celebratory sparkle to our romantic escape. The house itself exceeded all expectations; its modern design and impeccable cleanliness contributed significantly to the overall luxurious feel. We left feeling refreshed, rejuvenated, and deeply grateful for the memories created. We wholeheartedly recommend this exceptional retreat to anyone seeking a romantic and luxurious escape.
Great atmosphere. Looking for nature this is place for you. Modern living with nature all around. Lots of activities
Rooms: Excellent for price
Service: 4
I found this place by reading the exceptional reviews on Google, and all I can say is that Bed and Barrel truly lives up to the hype! We had an absolutely spectacular weekend in the quiet, spacious main house and enjoyed everything from our customized wine tasting to the luxurious bed and bathroom to the freshly made breakfast. I am so glad we found this gem and would highly recommend it to any others looking for a rejuvenating weekend!
Service: 5
We booked a room and stayed here for my wife’s birthday in the summer of 2023. I can’t say enough great things about this place. From the wine to the luxuries of the rooms, the ambiance of the grounds, and the private chef-everything was perfect! The smart toilet was really cool. I wish I had one.We were the only ones staying there overnight so we had the whole place to ourselves. The private chef made us breakfast, dinner, and even a custom desert after arranging our menu ahead of time. All the food was fantastic and the wine was really good! Clearlake is a hidden gem for Cabernet lovers, something about the volcanic soils…anyways yeah this is a great place to stay of your looking for a unique private getaway.Rooms: Rooms were spacious and new. The smart toilet was coolFood & drinks: Private chef will crate anything you want
Service: 5
Amazing! My large group enjoyed Bed and Barrel immensely. The home and winery are beautiful. The host, Brittany, was incredibly accommodating. The breakfast was delicious. The beds, the pool, the bathrooms. Everything was wonderful.
Service: 5
Great little vinery that is off the beaten path. We booked the B&B during our trip in the area and it was a highlight to the otherwise rather subdeveloped region. The rooms were nice, modern and good sized, and the pool has perfect for an afternoon swim. Since they only have a couple rooms you feel you have the place for yourself, once the wine buddies leave in late afternoon.
Service: 5
Wonderful property and hosts.
Service: 5
Restaurantji Recommends
The property is beautiful! I loved the scenery and nature.
My room was great, clean, comfortable and had all I needed, TV, balcony, desk, bed, walking closet, spacious bathroom (with electric bidet!), hot water and more.
There is a common kitchen, living room and dining room fully equipped for any meal, games or just hanging out.
You can walk all over the property, through the vineyards and there is a swing with a beautiful view to the valley.
Staff is the kindest, Brittany and Robert did my stay very special with all kinds of attentions with wine facts, good conversations and helpful with any questions I may have.
The wine they make is delicious with many different and unique notes, perfect for an afternoon of tasting or just relaxing.
The location is very convenient, far from anything to be calm and quiet but close to town and the lake to go to a restaurant or enjoy the area.
I would definitely stay here again.
Service: 5
My husband and I just returned from a two night stay at Bed & Barrel and it was really incredible. We are new to the California wine scene, so we love visiting all of the unique properties and sampling their delicious wines. Brittany was an incredible host and her breakfast creations were amazing. She really went out of her way to make our stay memorable and to ensure we felt welcome. Robert stayed late to finish up a wine tasting for us. His expertise was evident during the tasting and we appreciate the great experience he gave us. Overall, it was really fun staying at Bed & Barrel and we'll definitely come back (and probably bring friends with us).
Service: 5
We came here on a whim during our road trip, and it was the best decision we could have made! Whether you're looking for a nice place to park your camper or want a nice b&b for your weekend, this is the place! This place place is beautiful, with the nicest people! Brittany and Robert were so helpful accommodating. It's honestly incredible that we found this place. 10/10 recommend to all your friends!!!!!
brittany and raj were great loved them both,felt like home.had a great wine tasting also.
Service: 5
Absolutely perfect in every way! From the interaction with staff, the scenery, the beautiful rooms, the pool, hot tub, just everything! Brittany and Craig were exceptional. They made us feel at home. We will be back many more times!! This is our new favorite spot! Not to mention the owner is a Doctor. Love supporting someone who helps make other people's lives better.Rooms: Every room was nice, well maintained, comfortable, and had everything you needed. The bidet was a plus!!Food & drinks: Brittany was a great chef. Her food is delicious!!! She was attentive and made sure we were well taken care of.
Service: 5
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