Starbucks
15885 Dam Rd, Clearlake
(707) 341-7001
Recent Reviews
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Terrible service when it comes to picking up the phone. Tells you to leave a message but then hangs up on you.
PRICY BLENDED DRINKS / DEFINATELY TASTY...
Atmosphere: 4
Food: 4
Service: 4
Sunday morning and they don't have enough coffee for two orders. We wanted a venti and a grande dark roast and they had only enough for a ventilator. How long, we said. 10 minutes. Not the first time this starbucks has been unprepared for a bust morning.
Great staff, always pleasant
I came here for a few weeks since I was traveling visiting family but still had to work. Everyone here is nice. I was reading the reviews that it’s expensive. I thought so too but I guess since it’s out in the middle of nowhere I can see why. Since I use the WiFi i wasn’t too worried about the price. My hot spot wasn’t that great in this area so I had to come here.
Atmosphere: 5
Service: 5
My drink doesn't look like the picture, I know it's always never right to the picture, but come on, there's not even foam in the cup. It barely looks like it was even done. I'm just tired of always coming to this Starbucks. And they don't have the ingredients, then they make the drink. Then they tell you they don't have the ingredients. It's not the manager. It was the employee making the drink he knew what he had and didn't, The lady of the cashier was great.
I just don't understand why there's no better communication from the barista to the cashier it's simple.
And a lot of the times they don't have the ingredients being delivered, I get it small town, but all i'm asking is for better communication and if you don't have the right ingredients, then say coming back soon for the drinks.
And the worst thing about it is that i showed him how unsatisfied I was, and there was no offer of remaking my drink or offering me a different one.That's probably why i'm so upset about it.
It's not that they didn't have their ingredients. It's that they didn't even offer a new drink , especially how ? upset I showed at the counter when picking up my coffee.
Atmosphere: 1
Food: 1
Service: 1
Clean and good service but drinks were far sweeter than normal
Atmosphere: 4
Food: 4
Service: 5
Nice friendly service
Atmosphere: 5
Food: 5
Service: 5
Been getting better at accuracy since they first opened much better staff.
RADIO TOO LOUD!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Bacon & Gruyère Egg Bites
Restaurantji Recommends
Im new here at this is my 2nd time coming to this Starbucks their customer service is terrible. I’ve had 2 different cashiers and they both have had terrible customer service. Also the 2 times I’ve been there they always mess up my order and argue with me that I order that when I’ve told them on the screen when I order all was correct! Definitely not coming back to this place!
Food: 3
Service: 1
Good tasting drinks. Never disappoint
Atmosphere: 5
Food: 5
Service: 5
coffee is ok, dont care for the company politics
Atmosphere: 3
Food: 3
Service: 4
Horrible customer service
Service: 1
Bit like the military: hurry up and wait.
Atmosphere: 1
Food: 3
Service: 1
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