Buffalo Wild WIngs

2090 Diamond Blvd, Concord
(925) 609-9784

Recent Reviews

Tommy “Chuco!” Guzman

The wings I got were cooked to perfection and merry them with a nice tall Modelo I definitely went home satisfied.

Atmosphere: 4

Food: 5

Service: 4

sbgroppi

great place! Service at the bar was good. food and drinks were good! ?

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Buffalo Wild Wings, Burger, Fried, Dirty Dubs Tots

Nai Saevang

Nice atmosphere with great wings.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Traditional Wings

Linda Tamburri

Vegetarian options: Cauliflower wings are great

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Street Tacos

Chandni Malhotra

Horrible service! We waited for 5 minutes at the receptionist and then a lady came was Very Rough to me and my husband then we followed her she asked to sit and she cleaned the table which was wet and we asked her to clean again . Then we started ordering the server who was taking our order was not interested in taking our order and when we were asking him questions he was not answering and was like as if we are here to eat for free. We got our wings which was cold we asked them why is it cold he said my Manager was making it I will call her , She came with no smile and didn’t even greet us , My husband told her it’s cold and she was so rude to my husband and said this is how we cook. We knew that she gave us the old ones. I will not recommend anyone to come here. Worst staff ever

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Buffalo Wild Wings, Asian Zing

Ash Purcell

First time to this Bdubs. We went on a Saturday night. It was fairly busy. We ended up finding two seats at the bar. We ordered through the QR code. Thought this might be helpful as it was a packed bar.We got the burger, chips and chili con queso, boneless wings and traditional wings. I didn’t get pics of the food because things starting going off the rails when the food came out. The traditional buffalo wings were cold. You could tell by looking at them that they were. The queso was also cold. We sent both back asking for them to be remade.Queso came back great. Wings not great. We then realized our burger wasn’t made properly. We decided to just give up on that. Asked to have it taken off the bill.Fast forward- takes us awhile to get the check. Wanted to pay via the QR code but our bill had been completely messed up. Finally able to flag down someone to grab our check. Give them the head’s up about the mistakes. We get our check- all the mistakes still on there. Have to flag them down Again and explain ourselves again to have the check corrected. Not a great experience. Absolutely avoidable.There was plenty of staff working. Albeit not a lot of hustling from the entire staff. I wouldn’t call this a customer obsessed staff either. The manager was not at all concerned with connecting with any customers.As someone who had been in the Service and Sales industry for over 20 years I would simply say “Do Better”Incredibly frustrating experience. This really isn’t a hard fix. As long as you have the right management in place they will drive customer engagement and accountability.

Atmosphere: 2

Food: 1

Service: 1

Sor C.

Ordered lemon pepper wings and Parm garlic. Got all plain wings. Missing sauces and veggies. Fries were soggy. The absolute last time I'm ordering here. Jeez.

Atmosphere: 1

Food: 2

Service: 1

Sara Bautista

I want to think that the girl is new and has no experience. Her service was very poor ,no friendly. In the end, she just left the receipt without even looking at the table. She she needs to work a lot on her customer service. really bad experience I didn't feel welcome ...

Atmosphere: 4

Food: 4

TN

Food was over cooked. The fries taste like a day old. First and last visit.

Atmosphere: 2

Food: 1

Service: 2

Denise Hester

The cheese curds were tasteless and chewy. Two of the three chicken tenders were hard as a rubber ball and the coating mushy. Don’t waste your money on this place.

Atmosphere: 3

Food: 1

Service: 3

Ravneet Pannu

TERRIBLE experience. our waitress (i think amanda? older woman with curly hair) didn’t come to our table for 15 mins after we were seated. she helped OTHER tables who got there AFTER us. no waters were given to us. my boyfriend ordered 15 wings and got 10. we ordered medium wings and got mild instead. she didn’t give us utensils for 10 mins after our food got there, we had to go up to her and ASK. overall just a terrible waiter and terrible service. yall need to train ur employees better or fire them. they don’t deserve tips.

Atmosphere: 1

Food: 1

Service: 1

Mark Kemp

Place was really nice. The service outstanding even when it got busy.

Atmosphere: 5

Food: 5

Service: 5

alondra gutierrez

Had a couple of drinks and bar food while I watched the game, good service, good food, good drinks. Heard BeatBox is expanding into Buffalo Wild Wings and would LOVE to see it on the menu since this is my local

Atmosphere: 4

Food: 4

Service: 5

Paulina Las

Walked in and did not get helped for about 10 minutes. Once we did get helped we basically had to keep waving down the bartender to get absolutely any type of service. During our time there a glass was broken by a staff member, but no one cleaned the glass up until about 30 minutes later. So shards of glass were on the floor, and a large piece was left on the bar top for awhile. Once our food came out it was okay, but they forgot our fries and carrots. We couldn't even ask where they were as our bartender was not serving us at all. Once we finally received the check they did take the fries off as we did not receive them. Overall, the service was non existent until a shift change happened and a kind female bartender started really helping us and was beyond kind. Wish she was our server from the start.

Atmosphere: 2

Food: 2

Service: 1

Rashida Carter

The hostess said there was no wait. After 20 minutes of waiting the hosts said oh I meant I didn't know the wait time. Then she had the nerve to have an attitude.

Atmosphere: 5

Food: 5

Service: 2

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