Burger King

5400 Ygnacio Valley Rd, Concord
(925) 524-0544

Recent Reviews

peyman daneshnezami

Very bad customer service, no cashier to get order , the workers argued and they said bad words to each other!!!!!!!!!

Atmosphere: 1

Food: 2

Service: 1

Rona Daneshnezami

This burger king has the worst customer service. Walking in nobody was at the cashier and instead the workers were cussing and arguing. There were about 6 workers too. One lady wasn’t even wearing gloves. I even saw 4 people waiting patiently to be helped and none of the workers cared. Immediately walked out.

Taiba Arman

This location has the worst customer service every time I come first no one is there to help you they are never welcoming they see you clearly but ignoring you ! And when you say anything they talk back and get offensive ! This was the 3rd time with the same issue , finally I m fronting this review I will never ever visit this place again !!

Jessica B

Waited 30 minutes in the drive through which is ridiculous for fast food. Also, they gave me the wrong drink. I would NEVER come back to this BK.

Atmosphere: 1

Food: 2

Service: 1

Jesse K

My last two visits both had items missing. The first one, chicken nuggets from my daughter's BK Jr meal. Then tonight, the ghost pepper chicken fries from my Ghost Whopper meal. Pretty annoying and not worth the drive back. They didn't even give a real receipt so I can't even complain through their proper channels either.

Food: 2

Service: 1

Jesse K.

My last two visits both had items missing. The first one, chicken nuggets from my daughter's BK Jr meal. Then tonight, the ghost pepper chicken fries from my Ghost Whopper meal. Pretty annoying and not worth the drive back. They didn't even give a real receipt so I can't even complain through their proper channels either.

D Ho

Alright, my recommendation is to always, but always order from the BK app before purchasing. Why? Free any fries one day, $3 Whoppers on Wednesdays, and all sorts of other deals. Order from the app ( I always ask for less ketchup so they make it fresh), go to the drive thru window and give them your name. Fastest,freshest, and cheapest ordering technique for sure. Food is always fresh and employees are nice. Give them a shot!

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Whopper

Venero Ramos

The manager on duty today around 5PM was

Atmosphere: 3

Food: 3

Service: 5

Peter Hung Vu Quach

Peter Hung Vu Quach picked this outing because this is outing is where Peter Hung Vu Quach go out once a week!

Country

Workers saw me and my family walk in and did not serve us for 7 minutes. I highly don’t recommend this store!

J D

Workers are chill but prices are too high to consider this worth it. Burger king makes record profits while we suffer and pay outrageous

Atmosphere: 1

Food: 1

Service: 5

rat_ gameing

Employees spit all my food twice

Atmosphere: 5

Food: 5

Service: 5

Michelle Cabrera

Whopper junior with cheese is the best.Kid-friendliness: Kid meals are good.Parking: Placard parking right in front.Wheelchair accessibility: There is a ramp

Liz

Poor customer service and everyone was very rude. Just because I’m not white, the cashier started signing with me. You want small, medium or big ???. I told him to speak in English please , I probably know more than you. Food was ok but a bunch of mannerless teenagers from Pine Hallow and Diablo view ruined the day even more.

Adrian Ispas

Food good for a BK, fast service, clean enough. Big parking located in a big shopping center, in a safe neighborhood

Atmosphere: 4

Food: 5

Service: 5

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