Love the drinks here and also desserts everything super good
Atmosphere: 5
Food: 5
Service: 5
Beatriz Mejicanos
The crepes are okay, but the costumer serve, is really bad the lady who is taking the order has 0 empathy.
Atmosphere: 1
Food: 2
Fantasy League
The food here is great, been here many times and find it an absolutely quick and delicious spot. The Croques are especially great!
Atmosphere: 5
Food: 5
Service: 4
helal eltoukhy
Super cute little French spot delicious crepes and super friendly staff
Atmosphere: 5
Food: 5
Service: 5
Jalal Ali
Food and coffee is great
Atmosphere: 5
Food: 5
Service: 5
Samantha Barillas
If you read the one star reviews you can see a pattern in TERRIBLE CUSTOMER SERVICE, this business dont care about their customers, money hungry, speed of service is TERRIBLE, they don't care about customer satisfaction
Atmosphere: 1
Food: 1
Service: 1
Gülsüm Yilmaz
I recently visited this charming crêpe shop, and I was absolutely amazed! The crêpes were incredibly delicious — perfectly thin.
Not only were the crêpes are amazing, but the cakes and macarons were also outstanding. You can really taste the freshness and care that goes into everything they make.
The service was another highlight. The staff were so polite, attentive, and genuinely friendly, which made the whole experience even better.
This place is simply wonderful. I will definitely keep coming back again and again, and I can wholeheartedly recommend it to everyone. If you’re ever in Veranda, this spot is an absolute must-visit! 🥰
Atmosphere: 5
Food: 5
Service: 5
faten taboubi
Outstanding quality and excellent service. The crepes are perfectly cooked, with just the right texture and flavor. The presentation is always beautiful, and the place is clean and cozy. Crepe La Fontaine never disappoints 😍
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Macaroons, French Croque Madame, Croque Nordic
Charles Stern
I waited 20 minutes for a panini , there were people who ordered after me who got their food first , I paid for extra toppings but got their normal amount , huge let down
Food: 1
Service: 1
Moriify
Horrible experience . Place was not busy when I arrived and took 40 minutes to get my order. They forgot about it and it seemed I wasn’t the first person . Understaffed for sure
Situated in Veranda concor. Visited twice and counting. Really good crepes! And love their crème brûlée latte. Must try
Atmosphere: 5
Food: 5
Service: 5
Mariam
The crepes here are so good! I just tried the day air chocolate crepe and I loved it. Employees are also very kind
Dina Akhlaghi
I encountered a rude brunette girl while I was there. I ordered an iced tea, but it had a strange taste, almost like detergent. When I asked for another one, she completely ignored me and displayed terrible behavior. Frustrated, I ended up leaving the store without a drink at all, without my money back or any alternative drink. The experience was quite disappointing.
In response to the owner:
First of all, my name is Dina, not Diana. It's surprising that you don't notice the difference between the two names. Perhaps that’s why your café is so quiet and lacks customers! Additionally, we ordered a panini, and it was of very low quality and not enjoyable at all.
Service: 1
Maryam Akhlaghi
I visited this place to address a concern about the quality of one of their beverages , specifically the iced tea, which had a strange taste likely due to the water or ice. When I brought this up, the waitress (I didn’t catch her name , she had heavy makeup, long lashes, and noticeable big eyes) was extremely rude and dismissive. Her attitude was as if I was attacking her, If she had taken two seconds to actually process what I was saying, she would’ve realized it was just about the quality of a drink, not that deep!!
Instead of listening to my concern, she repeatedly interrupted me, and when I politely asked her not to, she mocked me by repeating my words in a sarcastic tone. To be exact when I said, “Can you please not interrupt?”, she mocked me by repeating “interrupt” in a sarcastic tone. When I followed up with “Listen”, she fired back with “Listen” again , mocking me, face to face, like a joke. I tried to clarify again, and she continued mimicking me, which made the situation unnecessarily tense.
It was never about her, it was about the quality of the drink. But because she was more focused on her phone and jumped in to talk about the sweetness of the tea before hearing my issue, it became clear she lacked basic customer service skills, especially listening. If she had the awareness or basic professionalism to actually listen, she’d realize I wasn’t attacking her, I was literally just trying to get a poorly made iced tea address.Someone with that attitude should not be the face of any hospitality business.
What should have been a quick conversation about a drink turned into an unpleasant interaction solely due to her attitude and lack of professionalism. If she had just listened with a respectful tone, this wouldn’t have escalated.
In response to the owner,
Thank you for taking the time to respond. Just to clarify: I wouldn’t take the time to leave a review over something as basic as an iced tea if the issue ended there. This wasn’t about the drink , it was about how my concern was handled: dismissed, interrupted, and mocked to my face.
I approached the situation calmly and respectfully. I asked not to be interrupted , instead, your staff repeated my words back to me in a sarcastic tone. That’s not customer service, that’s unprofessional. I mentioned this clearly in my original review , so how exactly am I at fault for being disrespected by your staff? If a guest raises a simple concern and your team responds with mockery, how do you expect them to react?
If your manager can’t handle a basic complaint without becoming defensive, and your response is to mirror that by deflecting instead of taking accountability, that’s not hospitality , that’s ego. You’re more focused on saving face than understanding what actually went wrong.
You say “respect goes both ways” — and I agree. But in any service-based business, it’s the staff’s job to lead with professionalism, not make the customer earn it. If that dynamic is reversed, it reflects a culture problem , not a one-off moment.
I don’t need to exaggerate or lie. The interaction happened exactly as described. And if this is how honest, calm feedback is met , with defensiveness and condescension , then no, I won’t be returning. And I imagine I won’t be the only one since I’m not the only one complaining about an attitude issue when it comes to your staff
Atmosphere: 5
Food: 1
Service: 1
Alina H
The crepe I ordered was perfect and warm. The wait was not long at all. I have been a customer here before, always with a positive experience. The workers are so kind and energetic. They have a great attitude and warmth. The seating and the decor inside is clean with cute details that make you feel like you're in Paris.
Love the drinks here and also desserts everything super good
Atmosphere: 5
Food: 5
Service: 5
The crepes are okay, but the costumer serve, is really bad the lady who is taking the order has 0 empathy.
Atmosphere: 1
Food: 2
The food here is great, been here many times and find it an absolutely quick and delicious spot. The Croques are especially great!
Atmosphere: 5
Food: 5
Service: 4
Super cute little French spot delicious crepes and super friendly staff
Atmosphere: 5
Food: 5
Service: 5
Food and coffee is great
Atmosphere: 5
Food: 5
Service: 5
If you read the one star reviews you can see a pattern in TERRIBLE CUSTOMER SERVICE, this business dont care about their customers, money hungry, speed of service is TERRIBLE, they don't care about customer satisfaction
Atmosphere: 1
Food: 1
Service: 1
I recently visited this charming crêpe shop, and I was absolutely amazed!
The crêpes were incredibly delicious — perfectly thin.
Not only were the crêpes are amazing, but the cakes and macarons were also outstanding. You can really taste the freshness and care that goes into everything they make.
The service was another highlight. The staff were so polite, attentive, and genuinely friendly, which made the whole experience even better.
This place is simply wonderful. I will definitely keep coming back again and again, and I can wholeheartedly recommend it to everyone.
If you’re ever in Veranda, this spot is an absolute must-visit! 🥰
Atmosphere: 5
Food: 5
Service: 5
Outstanding quality and excellent service. The crepes are perfectly cooked, with just the right texture and flavor. The presentation is always beautiful, and the place is clean and cozy. Crepe La Fontaine never disappoints 😍
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Macaroons, French Croque Madame, Croque Nordic
I waited 20 minutes for a panini , there were people who ordered after me who got their food first , I paid for extra toppings but got their normal amount , huge let down
Food: 1
Service: 1
Horrible experience . Place was not busy when I arrived and took 40 minutes to get my order. They forgot about it and it seemed I wasn’t the first person . Understaffed for sure
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Situated in Veranda concor. Visited twice and counting. Really good crepes! And love their crème brûlée latte. Must try
Atmosphere: 5
Food: 5
Service: 5
The crepes here are so good! I just tried the day air chocolate crepe and I loved it. Employees are also very kind
I encountered a rude brunette girl while I was there. I ordered an iced tea, but it had a strange taste, almost like detergent. When I asked for another one, she completely ignored me and displayed terrible behavior. Frustrated, I ended up leaving the store without a drink at all, without my money back or any alternative drink. The experience was quite disappointing.
In response to the owner:
First of all, my name is Dina, not Diana. It's surprising that you don't notice the difference between the two names. Perhaps that’s why your café is so quiet and lacks customers! Additionally, we ordered a panini, and it was of very low quality and not enjoyable at all.
Service: 1
I visited this place to address a concern about the quality of one of their beverages , specifically the iced tea, which had a strange taste likely due to the water or ice. When I brought this up, the waitress (I didn’t catch her name , she had heavy makeup, long lashes, and noticeable big eyes) was extremely rude and dismissive. Her attitude was as if I was attacking her, If she had taken two seconds to actually process what I was saying, she would’ve realized it was just about the quality of a drink, not that deep!!
Instead of listening to my concern, she repeatedly interrupted me, and when I politely asked her not to, she mocked me by repeating my words in a sarcastic tone. To be exact when I said, “Can you please not interrupt?”, she mocked me by repeating “interrupt” in a sarcastic tone. When I followed up with “Listen”, she fired back with “Listen” again , mocking me, face to face, like a joke. I tried to clarify again, and she continued mimicking me, which made the situation unnecessarily tense.
It was never about her, it was about the quality of the drink. But because she was more focused on her phone and jumped in to talk about the sweetness of the tea before hearing my issue, it became clear she lacked basic customer service skills, especially listening. If she had the awareness or basic professionalism to actually listen, she’d realize I wasn’t attacking her, I was literally just trying to get a poorly made iced tea address.Someone with that attitude should not be the face of any hospitality business.
What should have been a quick conversation about a drink turned into an unpleasant interaction solely due to her attitude and lack of professionalism. If she had just listened with a respectful tone, this wouldn’t have escalated.
In response to the owner,
Thank you for taking the time to respond. Just to clarify: I wouldn’t take the time to leave a review over something as basic as an iced tea if the issue ended there. This wasn’t about the drink , it was about how my concern was handled: dismissed, interrupted, and mocked to my face.
I approached the situation calmly and respectfully. I asked not to be interrupted , instead, your staff repeated my words back to me in a sarcastic tone. That’s not customer service, that’s unprofessional. I mentioned this clearly in my original review , so how exactly am I at fault for being disrespected by your staff? If a guest raises a simple concern and your team responds with mockery, how do you expect them to react?
If your manager can’t handle a basic complaint without becoming defensive, and your response is to mirror that by deflecting instead of taking accountability, that’s not hospitality , that’s ego. You’re more focused on saving face than understanding what actually went wrong.
You say “respect goes both ways” — and I agree. But in any service-based business, it’s the staff’s job to lead with professionalism, not make the customer earn it. If that dynamic is reversed, it reflects a culture problem , not a one-off moment.
I don’t need to exaggerate or lie. The interaction happened exactly as described. And if this is how honest, calm feedback is met , with defensiveness and condescension , then no, I won’t be returning. And I imagine I won’t be the only one since I’m not the only one complaining about an attitude issue when it comes to your staff
Atmosphere: 5
Food: 1
Service: 1
The crepe I ordered was perfect and warm. The wait was not long at all. I have been a customer here before, always with a positive experience. The workers are so kind and energetic. They have a great attitude and warmth. The seating and the decor inside is clean with cute details that make you feel like you're in Paris.
Atmosphere: 5
Food: 5
Service: 5
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