El Pollo Loco

4401 Clayton Rd, Concord
(925) 969-9280

Recent Reviews

Siddharth Reddy

Our most favorite El Pollo Loco location. Everything at this place is really nice! Food, the staff and premises are all good. Love the Wing/Thigh chicken meal and Churros! Highly recommended :)

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Churro, 2pc Chicken - Breast & Wing Meal, Chipotle Chicken Avocado Burrito

Laura Morales

I always visit the store for my toast, I love it, excellent service.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Salad, Double Chicken Bowl

Fredy Barrita gomez

Very good quality and service

Atmosphere: 5

Food: 5

Service: 5

Peter Quach

I'm going to El Pollo Loco for today because I'm going to order with a coupon a 12-piece leg and thigh family meal for today!

Tyai Green

Best service and chicken ever!

Atmosphere: 5

Food: 5

Service: 5

Nicolas Ambrosio

Very good quality chickenThank you service

Atmosphere: 5

Food: 5

Service: 5

Rubi Tixteco Martinez

Very good

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: 3 Piensas de Pollo Combinación

Colleen Coolish

I love the flavor of the chicken, but it's hard to figure out what to order. There are a lot of choices. Our visit was President's weekend, and they still have a poster up for holiday (Christmas) meals. The churro was tough, I think because it was old. There is no salsa bar.Vegetarian options: There are very few vegetarian options. Certainly not enough items to make a meal.Parking: The restaurant is located at the perimeter of a large strip mall. There is a large parking lot. However, you can not turn left out of the lot.Kid-friendliness: There are tacos my grandkids loved.

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Chips and Guacamole

Michael Fink

Good service and always validate the order with you before leaving

Atmosphere: 3

Food: 5

Service: 5

Marlen Garcia

Congratulations to this place for serving very quality and

Atmosphere: 5

Food: 5

Service: 5

Hasena Ahmadi

I'm a delivery driver who has been refused to be given the orders due to the fact that the merchant cashier wanted to see me verify the customers' order, and for us to swipe complete pick-up order button infront of them. He was trying to tell me how to do my job when he has his own, behind the counter to worry about. A female who was telling the young kid what to do told the kid to put the order aside and ignore me. No yelling or any other verbal conflict took place. Simply bad attitude and unprofessional services. It takes common ethics to be professional... This is not my first encounter with the same problem. But other drivers that I know local of me. Whether there are family, relatives, friends, or community members that do the same job with a different company, they have the same problem with this place. They refuse to give the food in a careless, bossy attitude until they see our phone so they can make sure that it is complete, and we're on our way to drive. That is our job and the companies to track us and make sure we deliver on time and not for the El polo loco workers to tell us what to do. From the moment we pick up the calls and drive to our destinations, we are being tracked, so there's unnecessary involvement in the step that causes delay with customer service in both companies. If you're a delivery driver with the same problem, please Like this comment so that the manager or the owner can see this, and they can take action to resolve this matter.

Atmosphere: 1

Service: 1

Kevin Quijada

The best service in this area the manager Imelda was really nice the worker and the salad was really great I recommend this restaurant 100%

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Salad, Double Chicken Bowl, Avocado, Chips and Guacamole, Guacamole

Tanya E.

The service is horrible in the drive thru, u live in a nice area get ur grumpy ass out there and live so u can b happy with ur freaking life.. cali ppl r weird! the food was good its pollo loco

Scott Dickson

Bought a grilled chicken burrito and a drink . It had no flavor what so ever. The most bland burritoi I have ever eaten . . I mean NO flavor. I feel I just wasted $18.00 and the Coke was watered down. Please save your money and go some where else.

Food: 1

Service: 1

Katt Embody

Tables a bit

Atmosphere: 3

Food: 5

Service: 4

Recommended dishes: Double Chicken Bowl

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