HUMPHRY SLOCOMBE Concord

The coconut cookies and cream was delicious!
The employee was very nice 😊

My finance and I came into Humphrys on sunday night after having an amazing dinner at Mikuni’s, unfortunately our experience with Humphry’s was not so amazing. Upon leaving Mikuni’s we noticed Humphry’s had a good line going out the door which mad us want to go see what all the hype was about. Excited to try a couple of the flavors but when it became our turn we were not greeted by the employee. But to top it off the young man working had a look on his face like he didn’t want to serve my finance, and I almost like he was disgusted. (Mind you we are LGBT). Now I didn’t want to assume that is what it was, but as we ordered the young man was so disrespectful towards us telling us to hurry up there is other people that want to order that Arnt your kind. I couldn’t believe my ears we immediately left without ordering. We will never do business with a company and or its employees that discriminates.

Amazing service

Humphry Slocombe Ice Cream is amazing. We always saw the long lines at The Veranda and finally decided to try it, and now we get it. The flavors are wild in the best way. Anything with chocolate, peanut butter, or cake? Game-changer.

It might’ve been the sugar talking, but everything we tried was next-level. Prices are fair, portions are solid, and the taste speaks for itself. What really stood out was the customer service. Even as the line grew behind us, the person helping us stayed calm, friendly, and didn’t rush us, just good energy all around. It’s order and sit outside spot so definitely know what you want and plan where you’re sitting after or before.

If you’re anywhere near this place, don’t skip it. We’ll definitely be back.

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Drove out to find that they're closed during normal business hours. No note on the door, and they even left the wooden signboard out front. Reading previous reviews, this seems like a pattern at this location?

Would not visit again. Made the trip at 2pm on Sunday to pick up my Doordash order only to find the store was closed. Store hours showed 11am-10pm. Update your hours instead of wasting people's time.

Best ice cream ice cream in the Bay Area! Yes sometimes they close when the one employee needs to take restroom break. I don’t see the big deal bc it’s worth the five minute wait.

Over priced and slow service. Was trying to checkout and the lady behind the register was “on her break” and couldn’t help me.

Humphry Slocombe is an ice cream shop like no other! Their flavors are bold, unique, and absolutely delicious, making every visit a fun and flavorful experience. We tried a few different flavors, and each one stood out in its own way.

The Chocolate was a real surprise—not just your typical chocolate ice cream, but one with a nice malt flavor that added depth and richness. The famous Secret Breakfast lived up to the hype, with its creamy, boozy bourbon and cornflake combo that was both indulgent and unique. And the Matcha Cookies and Cream was the perfect balance of earthy matcha and sweet, crunchy cookie pieces—a must-try for matcha lovers!

With its inventive flavors and top-notch quality, Humphry Slocombe is a spot we’ll definitely be coming back to. Whether you’re adventurous with your ice cream choices or just looking for something deliciously different, this place is a winner!

Fantastic ice cream. Fun unusual flavors. Try the secret breakfast flavor.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Buy 1 Pint Get 1 Pint 50 Off

There is WAY too much salt in their ice creams. So its double bad because its too much sugar and too much salt. The flavors are also kind of meh! And its SOOOO overpriced.

I was excited to see this place. Soon after ordering a $6.25 single scoop of Secret Breakfast, my excitement turned to disappointment and regret. The ice cream was not at all what I remembered from my days in the Mission. The corn flakes in the Secret Breakfast were nearly inedible and I could not taste any Bourbon. I asked the staff if the recipe had been changed. They gave me some answers about the batch sizes tasting different.???

Atmosphere: 3

Food: 2

Service: 3

Was odd to find it closed in the middle of the day on a weekend, hours could use an update. No idea if it’s any good and not likely to come here during the week when they might be open.

Service: 1

I tried the smore's float, it was great, my girfliend tried a float with orange fanta and she loves it, very friendly staff too

Atmosphere: 5

Food: 5

Service: 5

Try this place for the first time. I didn’t know what I wanted and they let me sample all the flavors. They had some pretty good flavors and some flavors I never had before.

Atmosphere: 4

Food: 4

Service: 4