Impression of Lanzhou

I came here with my mother, who only speaks Chinese. One of the waitresses — an older Asian woman wearing glasses — was extremely rude and unprofessional throughout our visit.

She clearly understands Chinese, yet deliberately refused to communicate in Chinese and insisted on speaking English, which made the experience very uncomfortable for my mother and me. This felt unnecessary and disrespectful.

In addition, her attitude was unfriendly, and she made us feel judged rather than welcomed. Dining out should be a pleasant experience, especially for families, but this was far from it.

Can the boss please take a look at how the staff treat customers? This kind of behavior has a huge negative impact on the overall experience.

Atmosphere: 2

Food: 4

Service: 1

Feeling under the weather today. Ordered a beef noodle soup with extra noodle. When the food came, I realized it's too much for me. Then I asked to-go. The waiter started packaging things up but was stopped by the waitress, a short old Asian female wearing glasses, she told him there's no soup for to-go order. And she looked at me like I am going to take advantage of the soup. I really don't like her looks. When I finished eating, I had some left over food and asked for a box then she started mocking and talked secretly to the waiter so they could laugh together. Really rude and extremely poor customer service. I would not come back again if I see this short Asian lady wearing glasses.

To the owner of this business, consider proper training for the servants so they are not rude.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Noodle Soup

The food is perfectly seasoned. It's fresh. It's very tasty. The sauce is light. Excellent place to eat

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Noodle Soup

Best and authentic soupy dumplings in the area.
Other plates like the name says it's a impression of Lanzho noodles, but still tasty and unique, noodles are hand made in the momente
Fair price,quick service

Atmosphere: 5

Food: 5

Service: 5

excellent adventure for this first time visitor.

Highly recommend their beef noodle. Freshly pulled noodle and consistent high quality with the broth and beef. Always have a better experience here than they sister shop in Fremont, and I'd prioritize a stop here every time I come to Concord. Other dishes are decent too. Can get crowdy especially during peak hours, so expect a queue!

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Signature Beef Bone Noodle Soup Braised Pork Rib Noodle Soup, Signature Beef Noodle Soup

May have to wait for your sears, depending on the time of the day. Good tastey stuff. If you know your way around in the northern China flavors, you probably won't be disappointed.

Atmosphere: 5

Food: 5

Service: 5

I tip for excellent service and food. Tips are entirely optional, please do not ask customers for a tip and then interrogate them when they choose not to. Noodles arrived without scallions or vegetables. After payment, your host refused to retrieve to-go containers. Your business was not busy when we arrived. I had to call one of your waiters for another container for the soup. Food was very tasty, but I will not return due to poor service.

Atmosphere: 5

Food: 5

Service: 1

I’m a native of Lanzhou so I was excited to see this restaurant open in Berkeley.

We visited on a Thursday night at 7pm and it took around 25 minutes for a table to become available.

We ordered two bowls of Lanzhou Beef Noodles (one with the regular thin noodles, one with the thick round noodles), a roujiamo, and a celery and bean curd salad.

The salad came out first. It was mostly bean curd and not much celery. It tasted mostly of sesame oil and some garlic.

The noodles were hand pulled in the restaurant and you could see the chefs working the dough and making each bowl fresh. They the right texture and are the right thickness - like you’d get in Lanzhou. But the soup was lacking depth of flavor. It didn’t taste like a beef bone broth with Chinese spices simmering for many hours. It was rather bland. The chili oil was also not super fragrant, and the radish slices were too raw/not pre boiled.

The roujiamo was okay. I’m not a fan of green pepper chunks and the slightly sweet braise that they cook the pork in, but that’s a personal preference.

Service was efficient and friendly, if not minimal because the restaurant was super busy. And that’s what I suspect causes the bland soup — too many customers and they had to keep topping up the beef broth with water, thereby diluting the flavor. I’d be curios to see how it tastes earlier in the day when the soup was freshly made.

Atmosphere: 3

Food: 3

Service: 4

We love it! Spicy wontons yummmm!!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Signature Beef Bone Noodle Soup Braised Pork Rib Noodle Soup

Since we arrived they treated us very well, there were plenty of people, the music was soft and we could talk together while enjoying the delicious food we ordered, I recommend this restaurant if you want to get out of the ordinary this is a great option, I recommend the pork and prawns xiao long bao, pork steamed buns, Lanzhou beef noodle soup and the combination fries rice!! it waa so good!!

Atmosphere: 5

Food: 5

Service: 5

The food is fantastic. This is maybe my favorite restaurant in Concord.

Atmosphere: 4

Food: 5

Service: 3

Chili sauce should be spicy. :)

Atmosphere: 5

Food: 4

Service: 4

Lanzhou is an ancient, desert city on the old Silk Road so its culinary heritage is as wide as it is deep. While I’ve not been there I would like to think the food here is pretty authentic Gansu province cuisine. It’s always a good sign when a restaurant is popular, but it’s a better sign when an Asian restaurant is full of Asian patrons. Everything we had here was good. The chili crunch oil condiment (which is mild and has smoky, earthy flavor) made everything even better. Guaranteed I’m going back.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Signature Beef Bone Noodle Soup Braised Pork Rib Noodle Soup, Braised Pork Pita Burger, Noodle Soup, Signature Beef Noodle Soup

Very authentic! Would try again

Atmosphere: 5

Food: 5

Service: 4