Jimmy John's

785 Oak Grove Rd Ste. G1, Concord
(925) 270-3681

Recent Reviews

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marsha mcdonagh

Solid 5 stars!
I came in last minute to place an order for four catering boxes of sandwiches. I know places typically appreciate advance notice for large orders but due to an error on my side I wasn’t able to give them advance notice. The guys at Jimmy John’s were totally kind and accommodating which i very much appreciated. I was able to pick up my order within a very reasonable amount of time. Sandwiches tasted fantastic as well!

Atmosphere: 5

Food: 5

Service: 5

Corina Kinman

Drive from Sac to eat here! Im obsessed with the east coast Italian sandwich!

Atmosphere: 5

Food: 5

Service: 5

Ian Hall

Good dudes working here.

Atmosphere: 5

Food: 5

Service: 5

Bryan BKG

This place seems to be catering to only to the smaller half of the country...
To update: food is good, service is adequate, price is fair. But it was really cold inside and the air was blowing pretty hard.

Atmosphere: 2

Food: 4

Service: 3

C10Trace (tdtrunniondesign.com)

Wish they were in the South Bay, San Jose area! I can only get them when I’m up north.

Atmosphere: 5

Food: 5

Service: 5

Angelo Jaramillo

I placed an online order for to go. Special shout out to Dawan made an amazing sandwich. All the instructions were followed and it tasted great!

Atmosphere: 5

Food: 5

Service: 5

Caitlyn

Lovely staff, great sandwiches. I am vegetarian and I loved the veggie sandwich and my fiance got the Turkey Tom. It was our first time trying Jimmy John's and we will be back.

Atmosphere: 5

Food: 5

Service: 5

M Z

This is my go to spot for sandwiches, never had any issues with staff or my orders. My last order was for two catering boxes of 30-pieces, all sandwiches came out perfect.

Atmosphere: 5

Food: 5

Service: 5

Darcy Maher

Wonderful customer service!

Food: 5

Service: 5

Tianau J

First, most of the workers here are rude and weird. Specifically, the girl who stared at me like she fought me in high school or something. I politely stated I wanted the Turkey Tom. Destiny blandly asked if I wanted everything on it? & I’m used to other locations informing me of what everything( John’s way) is (she didn’t), so I said no and said “ I want Tomato, mayo, mustard, and provolone cheese.” She said so you want lettuce, etc etc. I said no lettuce and asked for my receipt. “ you’ll get it with your sandwich.” Ok. I wait and overhear her and her coworkers saying something about “people that order turkey toms….” Get my sandwich and of course it’s wrong, lettuce and no cheese, because their attitudes overshadow simple listening skills and kindness. It’s not that hard

Atmosphere: 1

Food: 1

Service: 1

Mark Grigsby

Good service up front and sandwich was ready quickly, but the bread was tasteless, ingredients were skimpy, and the mayo and dressing were practically non-existent. I asked for extra dressing to try and give it some flavor, but it really didn't help. Very disappointing. We'll keep going to Sourdough & Company or Sweet Affair Bakery where the quality is always good...

Atmosphere: 3

Food: 2

Service: 5

Carissa

I was having a difficult time trying to place an order since that the music was too loud. I could't understand what the cashier was saying to me and I felt rushed to put my order in even though there was only 1 other customer present who had already ordered. When my sandwich was ready it was tossed in the counter without being called.. so I asked if it was my order. I asked for my cup and they told me it's at the register as if I worked there. I thought I was paying for a service? Order was still made incorrect and I ended up finding a hair in my sandwich after 2nd bite. I ended up throwing it away. A waste of $16. I will make sure to let everyone know not to waste their time or money at this establishment.
DISAPPOINTED!!!

Atmosphere: 2

Food: 1

Service: 1

Jeff Walker

The sandwich was good! But the service was terrible! Not professional at all.I love to eat sandwiches with ketchup and mustard! So I asked the cashier if they had, and she said: "Maybe you can find in the Mona's Burgers!"I never thought that one day I would listen to something like this from a restaurant that you spent $26 dollars in sandwiches and be asked to go to another restaurant to take ketchup and mustard...When will the manager of this place give attention to all those reviews complaining about this bad service? Maybe when turn 1 start on Google Maps.... it's sad because the place is nice, the food is good... I ended up taking my sandwich home and using my own ketchup and mustard! Thank you for your cashier who could be professional and educated and say, "No, we don't have"

Atmosphere: 1

Food: 2

Service: 1

Emery Shandil

The service from the two employees working was horrible. They were clearly irritated by our business and made us feel uncomfortable the entire time inside.

Atmosphere: 1

Service: 1

Carissa Timbal

I was having a difficult time trying to place an order since that the music was too loud. I could't understand what the cashier was saying to me and I felt rushed to put my order in even though there was only 1 other customer present who had already ordered. When my sandwich was ready it was tossed in the counter without being called.. so I asked if it was my order. I asked for my cup and they told me it's at the register as if I worked there. I thought I was paying for a service? Order was still made incorrect and I ended up finding a hair in my sandwich after 2nd bite. I ended up throwing it away. A waste of $16. I will make sure to let everyone know not to waste their time or money at this establishment.DISAPPOINTED!!!

Atmosphere: 2

Food: 1

Service: 1

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