The manager Mary is phenomenal, not only she provides great customer service. Also the other employees are helpful and friendly. Food came on time and the tables were very clean easy to find tables.
Atmosphere: 5
Food: 5
Service: 5
Brett Fishkin
Best. Chicken. Anywhere ❣️❣️❣️ Love the spaghetti, burgers , Adobo rice, mashed potatoes and pineapple quenchers are all outstanding ❣️❣️
Atmosphere: 5
Food: 5
Service: 5
Marvelous Mauve
On 11/1/2025 I ordered online a 10 pcs chicken bucket and it was not a bucket of joy! It was a pickup order, do not leave without checking your order people! Came home opened up and saw 7 LEGS and 3 thighs only?! Supposed to be 5 legs 5 thighs. So wrong!
Atmosphere: 1
Food: 1
Service: 1
Sam Han
The cashier greeted me with genuine enthusiasm and helped make menu suggestions that fit exactly what I wanted. My food was ready fast and the whole team seemed eager to help. You don’t often see this level of friendliness and care at a fast food restaurant
Cynthia Cook
Jollibee in Concord is a fun and lively spot serving delicious Filipino comfort food. The fried chicken is crispy and flavorful, and the Jolly Spaghetti is a must-try for something sweet and unique. The staff are friendly and efficient, keeping things moving even during busy hours.
Atmosphere: 4
Food: 4
Service: 5
Edison Manalo
Concord, CA: Top-Notch Service and Signature Joy! My recent visit to the Jollibee in Concord, California was truly excellent. While the Chickenjoy and Jolly Spaghetti were, as always, perfect, what truly stood out was the level of amazing service provided by the entire staff. The team was efficient, friendly, and kept the atmosphere light and welcoming even during a busy rush. A huge and much-deserved special mention goes to Mary, the Joy Ambassador. Mary is the definition of great customer service! She went out of her way to make us feel seen and welcome, turning a quick stop into a genuinely pleasant experience. Her enthusiasm and positive attitude truly brightened our day, proving that exceptional staff can elevate the entire Jollibee experience. Thank you to the Concord team, and especially Mary, for making this location a genuine pleasure to visit!
Atmosphere: 5
Food: 5
Service: 5
mary jean estrella
I ordered jolibee from uber eats. I ordered Fried chicken and ube Pie. Chicken was crispy, it came with two sides of my choice. I had fries and spaghetti, spaghetti was bit dry and hard to mix, but taste amazing. Not recommended fries, doesn’t taste like freshly fried. ube pie was missing.
Emily H
Apple was super friendly and proceeded great service and answered all our questions :)
Atmosphere: 5
Food: 5
Service: 5
Eilla Sablay
Love Jollibee ever since, thank you to ate Apple. Almost every time I order, she's the one on the counter always with a smile ✨️🙌
My favorite location in east bay is Diamond Blvd. Jollibee!
Been going to this Jolibee since Seafood City opened many years ago and have always recieved the best experience here!
I finally got the chance to review today (which was honestly long overdue! )
i ordered the Jolibee x Katseye Korean BBQ 6pc. chicken bucket with an ube & peach mango pie as well as a jolly spaghetti with 1pc chicken joy.
Once again this location never disappoints!
Quality of food is 10/10 Service is 10/10
Got my food in ample time; staff were so efficient, accommodating and very friendly. Will be coming back again soon while they have this collab!
Atmosphere: 5
Food: 5
Service: 5
Jeff T
Crispy chicken joy and great pies. Sometimes the add ons have been sitting there awhile but overall good food and good value. We love their sauce :) nestled right in the mall so convenient to shop later.
Atmosphere: 4
Food: 4
Service: 5
Green
It's always busy. At least 15 minute wait but you can spend some time doing shop around the other stores.
Food is fresh and yummy 😁
Atmosphere: 5
Food: 5
Service: 5
ConnieJamaiko
We had such a great experience at Jollibee! Apple and Mary were both amazing — so warm, patient, and quick to help. They greeted us with genuine smiles, made sure our order was perfect, and even checked back to see if we needed anything else. It’s clear they really care about giving customers a great experience. Thank you, Apple and Mary, for making our visit extra special!
Atmosphere: 5
Food: 5
Service: 5
Kyedda Izzabella Gabuat
Mary and her team were so amazing! They made sure that my order was perfect and went above and beyond by making sure my extra order was done quick. Thank you
The manager Mary is phenomenal, not only she provides great customer service. Also the other employees are helpful and friendly. Food came on time and the tables were very clean easy to find tables.
Atmosphere: 5
Food: 5
Service: 5
Best. Chicken. Anywhere ❣️❣️❣️
Love the spaghetti, burgers , Adobo rice, mashed potatoes and pineapple quenchers are all outstanding ❣️❣️
Atmosphere: 5
Food: 5
Service: 5
On 11/1/2025 I ordered online a 10 pcs chicken bucket and it was not a bucket of joy! It was a pickup order, do not leave without checking your order people! Came home opened up and saw 7 LEGS and 3 thighs only?! Supposed to be 5 legs 5 thighs. So wrong!
Atmosphere: 1
Food: 1
Service: 1
The cashier greeted me with genuine enthusiasm and helped make menu suggestions that fit exactly what I wanted. My food was ready fast and the whole team seemed eager to help. You don’t often see this level of friendliness and care at a fast food restaurant
Jollibee in Concord is a fun and lively spot serving delicious Filipino comfort food. The fried chicken is crispy and flavorful, and the Jolly Spaghetti is a must-try for something sweet and unique. The staff are friendly and efficient, keeping things moving even during busy hours.
Atmosphere: 4
Food: 4
Service: 5
Concord, CA: Top-Notch Service and Signature Joy!
My recent visit to the Jollibee in Concord, California was truly excellent. While the Chickenjoy and Jolly Spaghetti were, as always, perfect, what truly stood out was the level of amazing service provided by the entire staff. The team was efficient, friendly, and kept the atmosphere light and welcoming even during a busy rush.
A huge and much-deserved special mention goes to Mary, the Joy Ambassador. Mary is the definition of great customer service! She went out of her way to make us feel seen and welcome, turning a quick stop into a genuinely pleasant experience. Her enthusiasm and positive attitude truly brightened our day, proving that exceptional staff can elevate the entire Jollibee experience.
Thank you to the Concord team, and especially Mary, for making this location a genuine pleasure to visit!
Atmosphere: 5
Food: 5
Service: 5
I ordered jolibee from uber eats. I ordered Fried chicken and ube Pie. Chicken was crispy, it came with two sides of my choice. I had fries and spaghetti, spaghetti was bit dry and hard to mix, but taste amazing. Not recommended fries, doesn’t taste like freshly fried. ube pie was missing.
Apple was super friendly and proceeded great service and answered all our questions :)
Atmosphere: 5
Food: 5
Service: 5
Love Jollibee ever since, thank you to ate Apple. Almost every time I order, she's the one on the counter always with a smile ✨️🙌
Atmosphere: 5
Food: 5
Service: 5
enjoyed the sandwich very good
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
My favorite location in east bay is Diamond Blvd. Jollibee!
Been going to this Jolibee since Seafood City opened many years ago and have always recieved the best experience here!
I finally got the chance to review today (which was honestly long overdue! )
i ordered the Jolibee x Katseye Korean BBQ 6pc. chicken bucket with an ube & peach mango pie as well as a jolly spaghetti with 1pc chicken joy.
Once again this location never disappoints!
Quality of food is 10/10
Service is 10/10
Got my food in ample time; staff were so efficient, accommodating and very friendly.
Will be coming back again soon while they have this collab!
Atmosphere: 5
Food: 5
Service: 5
Crispy chicken joy and great pies. Sometimes the add ons have been sitting there awhile but overall good food and good value. We love their sauce :) nestled right in the mall so convenient to shop later.
Atmosphere: 4
Food: 4
Service: 5
It's always busy. At least 15 minute wait but you can spend some time doing shop around the other stores.
Food is fresh and yummy 😁
Atmosphere: 5
Food: 5
Service: 5
We had such a great experience at Jollibee! Apple and Mary were both amazing — so warm, patient, and quick to help. They greeted us with genuine smiles, made sure our order was perfect, and even checked back to see if we needed anything else. It’s clear they really care about giving customers a great experience. Thank you, Apple and Mary, for making our visit extra special!
Atmosphere: 5
Food: 5
Service: 5
Mary and her team were so amazing! They made sure that my order was perfect and went above and beyond by making sure my extra order was done quick. Thank you
Atmosphere: 5
Food: 5
Service: 5
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