Mona's Burgers & Shakes

785 Oak Grove Rd E4, Concord
(925) 849-6441

Recent Reviews

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Bryan Degolia

over priced average tasting burgers

Atmosphere: 5

Food: 3

Service: 5

Garin Fisher

Burger was cooked perfectly and the goat cheese in the truffle burger was amazing. Nice little place to go get a great burger and good fries.

Atmosphere: 5

Food: 5

Service: 5

Tim Crenshaw

Burgers and buns are fresh and tasteful. Chicken tenders were great too.

Atmosphere: 4

Food: 4

Service: 4

Debbie Carrillo

If you want an amazing burger with the best onion rings you have to check it out also try their potato flat fries

Atmosphere: 5

Food: 5

Service: 5

Steve Jacoby

We loved the food and the service was great. I really enjoyed the artwork, especially the Banksy prints. Keep up the great work.

Vegetarian options: My vegan wife found many good choices.

Atmosphere: 3

Food: 5

Service: 5

Ingrid De Santiago

I got a veggie burger to go and fries. I was on time to pick up and the fries were already soggy and flaccid. The veggie burger was the California, the Patty was fine but the Lettuce was starting to turn and the amount of avocado and sprouts was a joke!! Not worth 15$. Do not waste your money. Partner got the classic and the meat was good but they forgot the cheese..

Vegetarian options: Don't do it!!

Food: 2

Service: 3

Recommended dishes: Avocado

Stephanie Franklin

Excellent customer service and atmosphere. I had the strawberry lemonade and the salmon wrap. It was amazing. I would recommend this place!

Atmosphere: 5

Food: 5

Service: 5

David R.

A small, local cozy place with good music not too loud, just right. Service is quick from waitress Sadonna (cool name). The burgers are juicy. The fries are hot. The tri tip was good. They have beer on tap and plenty of wine. It was crowded on a Friday night we waited about 10min for a table #12 in the window. That just means it's good. We'll be back again...

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Onion Ring, Nutella, Diablo Burger, Cheeseburger

Caroline.r. Castano

Definitely a must to go place.From Salads, burgers to their different selections of fries. Everyone very welcoming.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Diablo Burger

Lexi Russo

The service I had here was beyond horrible

I want to start by saying the food was very great, amazing bbq burger, and bacon burger and please try their chipotle aoli with sweet potato fries. My fave! Now let me explain my time here, while I had my 8 month old son with me too.

I went to the take out line to order and they said they didn’t have change. She goes saying this by going “umm.. “ then stalls looking and gives me this look and says “I…. Iiii don’t have that sooo… ummm .. hold on” and walks away saying the other girl will help me eventually. So I wait. 15 minutes or so waiting.

Then next cashier comes and actually takes the next person and give them their change before me and then they tell me again “oh we don’t have enough now we just used it, so you have card?!” I’m like no! I don’t I only have cash and really you just took someone else and gave them the change that you could’ve given to me??

They said okay wait and the other guy sees the issue who ordered so he insisted he had card but their sign says cash preferred even! Lol. So the guy gets a refund (I still don’t have my change here), At first they forget me. Then another female says what about her? While there’s a huge line of 3 people or 4 behind me waiting. and after that they finally wait 5 more minutes before taking giving me my change.

The whole time the two 16-17 year old females with brown hair or dark hair, looks flustered, confused and unsure of how to do this whole thing, disagreeing back and forth about how to handle this.

Why have a sign saying cash preferred if you can’t even give change? And also, please be kind and take orders and give change in the order received you don’t just ignore a customer and help everyone else. Communicate to staff don’t just say someone will help me then don’t communicate to them clearly that I’m waiting.

Also while this is happened other employees see me obviously looking for help waiting and they flat out ignore me yet keep staring at me 3-4 times over 5-10 minutes. Awkward. I feel ignored.

I was very kind the whole time. even gave them a tip and thanked the gentleman who I walked back in to get my chipotle aioli sauce.

I am a very patient person too and just had to write because this was really shocking. The food was very good though! I want to express that.

Going there again tonight let’s hope this is different I’ll update.

Atmosphere: 3

Food: 5

Service: 1

Recommended dishes: BBQ Hamburger with Skinny Fries, Avocado, Truffle Burger

Erin Stewart

Great burgers on yummy brioche buns! Curly fries - good flavor and not spicy at all! We didn’t have enough room to try a milkshake this time.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Curly Fries

Michelle

We ordered burgers and a Roach literally crawled out my daughter's burger!!! They would not give us the owners phone number. We will be taking legal action... Can you imagine eating and a ROACH crawls out??

Leigh Blanchard

Great quality food and art work on walls was quite entertaining.

Atmosphere: 5

Food: 5

Service: 5

A C

New to the area! We live right across the street and so I’m so thankful to have so many places to walk to, Mona’s included.We went for happy hour and it’s a great value. We got a Diablo Burger and a classic Cheese Burger. I’ve been privy to Jalapeño burgers for the last year so I always like to try new ones. It was really tasty and worth trying if you want something different.We also got a chocolate Milk Shake and it was perfect. Definitely recommend ordering one to share.

Atmosphere: 5

Food: 5

Service: 5

Betty Tam

The best burgers in town bar none : juicy, delicious, high quality beef . Yum Yum 😋

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