Nice to see a coffee shop that actually allows people to “hang-out” at it! While the FLAVORLESS hot chocolate was disappointing, at least I was able to kill some time on a Sunday afternoon here-but it sure was crowded. I hope this chain can put Starbucks OUt OF BUSINESS sooner than later!
Atmosphere: 3
Food: 2
Service: 3
Harleen D
First time here and it was an odd place. Felt like the man taking our order was judging us the whole time. My husband asked for vanilla in his cold brew and the man responded, “uhh, if I can find it on the screen”, as if no one else asks for vanilla in their drink. Then, I ordered drip coffee and asked if he could throw some ice in the cup to cool it down; he acted as if I had said something foreign and goes, “uh (side eye roll) sure”.
Atmosphere: 1
Food: 4
Service: 1
Lisa Alaniz
Very Kind
Atmosphere: 5
Service: 4
Anon Ymous
I've been going to this Peet's for years. I have gotten used to being treated like a second-hand person since I try to just let things go to the best of my ability. However, after having some exceptionally disrespectful experiences, I read the comments and want to reinforce some of the things that have been said since it seems like people are just giving this place 5 stars for no reason. First off, I want to say there are some staff members who are good and provide great customer service. Unfortunately for them, they are surrounded by a clique of obnoxious, self-entitled, egotistical coworkers who will absolutely ignore you if you are not one of their personal favorites. Also, heaven forefend you are not ecstatic to be in their presence. I have had extremely sarcastic remarks made about me (not being paranoid as I was the only customer there at the time) for simply waiting for my coffee and not having a full blown conversation about my day. Also, when I did bring up my concerns to the store, my wife went in the next day to hear them talking about what a horrible customer I am. Granted I do not chat with them like their favorites, and tend to keep to myself and mind my own business, but I have never said an untoward comment, or even gotten short with the staff while waiting well beyond the time my coffee was supposed to be ready (as others have pointed out is a consistent problem). Based on my most recent experience, I am doing everything in my power to not have to go back to this Peet's location. My advice to people who go here are three-fold: (1) expect to wait for your order, (2) act absolutely enthralled to be in the presence of the staff, and (3) when all else fails, use the Peet's bean membership to get the coffee without the issues with staff.
Atmosphere: 2
Food: 5
Service: 1
greg roberts
I met a friend for an hour, its a great place
Atmosphere: 5
Food: 4
Service: 5
Pathang Zia
Out of 4 ladies behind the counter not one of them could tell me what’s inside the breakfast burrito. Waiting 10 min for 2 black coffees.
Hugo Smith
Used to be really good. Now they cant get simple orders correct.
Atmosphere: 3
Food: 3
Service: 3
Michael Fink
Good coffee and
Atmosphere: 5
Food: 5
Service: 5
Teri Steele
The last 2 times I’ve ordered a mobile order, Ive had to wait well beyond the time period that it was supposed to be ready. First time was 30 min beyond the time frame and this time just 6 min beyond the end of time frame …and it wasnt busy either time. Lattes are good but plan ahead and allow more time than they say if ordering on the mobile app.
Atmosphere: 3
Food: 4
Service: 2
tom mathews
The triple latte is so good.Beats Starbucks triple latte.
Nice to see a coffee shop that actually allows people to “hang-out” at it! While the FLAVORLESS hot chocolate was disappointing, at least I was able to kill some time on a Sunday afternoon here-but it sure was crowded. I hope this chain can put Starbucks OUt OF BUSINESS sooner than later!
Atmosphere: 3
Food: 2
Service: 3
First time here and it was an odd place. Felt like the man taking our order was judging us the whole time. My husband asked for vanilla in his cold brew and the man responded, “uhh, if I can find it on the screen”, as if no one else asks for vanilla in their drink. Then, I ordered drip coffee and asked if he could throw some ice in the cup to cool it down; he acted as if I had said something foreign and goes, “uh (side eye roll) sure”.
Atmosphere: 1
Food: 4
Service: 1
Very Kind
Atmosphere: 5
Service: 4
I've been going to this Peet's for years. I have gotten used to being treated like a second-hand person since I try to just let things go to the best of my ability. However, after having some exceptionally disrespectful experiences, I read the comments and want to reinforce some of the things that have been said since it seems like people are just giving this place 5 stars for no reason. First off, I want to say there are some staff members who are good and provide great customer service. Unfortunately for them, they are surrounded by a clique of obnoxious, self-entitled, egotistical coworkers who will absolutely ignore you if you are not one of their personal favorites. Also, heaven forefend you are not ecstatic to be in their presence. I have had extremely sarcastic remarks made about me (not being paranoid as I was the only customer there at the time) for simply waiting for my coffee and not having a full blown conversation about my day. Also, when I did bring up my concerns to the store, my wife went in the next day to hear them talking about what a horrible customer I am. Granted I do not chat with them like their favorites, and tend to keep to myself and mind my own business, but I have never said an untoward comment, or even gotten short with the staff while waiting well beyond the time my coffee was supposed to be ready (as others have pointed out is a consistent problem). Based on my most recent experience, I am doing everything in my power to not have to go back to this Peet's location. My advice to people who go here are three-fold: (1) expect to wait for your order, (2) act absolutely enthralled to be in the presence of the staff, and (3) when all else fails, use the Peet's bean membership to get the coffee without the issues with staff.
Atmosphere: 2
Food: 5
Service: 1
I met a friend for an hour, its a great place
Atmosphere: 5
Food: 4
Service: 5
Out of 4 ladies behind the counter not one of them could tell me what’s inside the breakfast burrito. Waiting 10 min for 2 black coffees.
Used to be really good. Now they cant get simple orders correct.
Atmosphere: 3
Food: 3
Service: 3
Good coffee and
Atmosphere: 5
Food: 5
Service: 5
The last 2 times I’ve ordered a mobile order, Ive had to wait well beyond the time period that it was supposed to be ready. First time was 30 min beyond the time frame and this time just 6 min beyond the end of time frame …and it wasnt busy either time. Lattes are good but plan ahead and allow more time than they say if ordering on the mobile app.
Atmosphere: 3
Food: 4
Service: 2
The triple latte is so good.Beats Starbucks triple latte.
Atmosphere: 4
Service: 4
Restaurantji Recommends
Staff was very friendly and helpful.
Atmosphere: 5
Food: 5
Service: 5
Excellent coffee and service!
The best mocha with dark chocolate!!! The competitor does not have dark chocolate!
Atmosphere: 5
Food: 5
Service: 5
Love espresso coffee ☕️
Atmosphere: 5
Food: 5
Service: 5
Very nice staff
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