Worst customer service ever!!! Front person very rude!!!
Krystalle Melencio
Worth the money!
Rizza Ward Gordon
Our family recently visited this hot pot buffet, and it absolutely delivered! Despite the sweltering weather outside, the cool and comfortable indoor setting made for a pleasant dining experience, thanks to strong AC.
The highlight, of course, was the food — fresh, flavorful, and impressively diverse. The selection of ingredients for the hot pot was extensive, allowing each of us to craft a customized and satisfying meal.
A standout appetizer for everyone at our table was the soy-glazed chicken. Perfectly crispy on the outside and incredibly juicy inside, it was hands-down a crowd favorite.
If you're a fan of hot pot or just looking for a fun and flavorful dining experience, this spot is worth checking out. We’ll definitely be returning!
Atmosphere: 5
Food: 5
Service: 5
Sadig Algazzali
My recent visit was my first and it certainly didn't disappoint. This culinary experience is located at the heart of a busy plaza in Concord where many outdoor events and experiences are celebrated periodically. Shabuya is one addition to the rest of the vibrant food venues located throughout this area and left my niece and I fully satisfied and wanting to come back in the future. Each staff member was very attentive and friendly, with our server explaining the process and the many different food offerings throughout the menu. The salad bar includes various fresh vegetables and different seasonings which could be added to the savory choices of broth simmering on your table.
Each person can select their own choice of broth and as each item you add keeps changing the flavor, you'll never experience the same taste twice, which is a win in my opinion and adds to the overall experience. We also ordered the unlimited fried chicken appetizer options throughout our rotations which allowed for a variety of explorations. Shabuya exceeded my hot pot expectations as the only similar experience I could compare would be a Korean BBQ restaurant but instead of a grill, a much savory experience with simmering broth. If you love pho and KBBQ, this will be a winner in your book.
Definitely a great place to visit and highly recommended.
Atmosphere: 5
Food: 4
Service: 5
Jarrell Johnson
Decent atmosphere and service was good. But also BEWARE YOU WILL BE CHARGED REGARDLESS OF IF YOU'RE EATING OR NOT!! Personally I don't agree with it and feel it's a scam but it is clearly stated that they will not make exceptions.
Atmosphere: 3
Service: 3
Anderson Gomes Barbosa
Great place for a lot of good food for a great price.
Atmosphere: 4
Food: 5
Service: 5
Lisa Alaniz
It was Nice Atmosphere Waitress Very Attentive Food Well Mediocre
Atmosphere: 4
Food: 3
Service: 5
Jocelyn “JM” Martinez
Amazing food quality, buffet full of seafood, noodle, veggie and sauce options. It is a bit cold in here so would encourage you bring a sweater.
Everytime we’ve been it’s been a solid experience and highly recommend!
Atmosphere: 5
Food: 5
Service: 5
El Reader
A friend of mine boasted about this place knowing full well that I love hotpots. I have been to many taiwanese hotpots and Chinese hotpots as well as Korean hot pots AYCE but have never gone to a Japanese one.
Right off the bat, it was far too inside. It was already a chilly evening and I thought warmth would be awaiting me in Shabuya but was mistaken.
I sat down and was introduced to my lovely waitress who showed me the ropes. 5 broth styles, I chose the spicy miso.
Several cuts of thinly sliced meats, (beef taro is the best) and 4 appetizer options. 1 fried gyoza the other 3 types of chicken karage.
All you can eat as well as a bowl of rice if you wanted. There's also the buffet which had some seafood, veggies, different kinds of tofu and many fisballs of variety.
I was disappointed because usually I am a guy that likes to have a lot of fun in places like this but they didn't have a wide selection of fungi. Perhaps it was my being spoiled by other hotpots where I would have multiple types of mushrooms and leafy greens other than just spinach and bakchoy.
The food was good but like I said, variety was not so great. There was no lamb.
However, I did enjoy myself because I am also an avid meat lover. My favorite by far would be the all you can eat chicken karage. I would go just to eat as much of that fried chicken as possible. The music was much too loud where I couldn't hear my partner speak across the table from me but again, the waitress was a delight.
I suggest coming here for yourself. I personally would not come back by choice but I could understand the appeal. Come here and check it out and enjoy the food. Make sure you speak loudly though so you can talk with your friends.
This is the most ignorant AYCE/Buffet restaurant we’ve ever gone to. Its the first time ever that a buffet setting refused to accommodate my special son in a special stroller who cannot eat to join us without paying. The manager was so tackless and had no idea what an ADA accommodation means. She said she spoke to her GM and was told to follow company policy - everyone has to pay and NO ADA accommodation.
Atmosphere: 1
Food: 1
Service: 1
Alan Weiblen
Great food..great service. Music is a little to loud for eating
Atmosphere: 3
Food: 5
Service: 5
Alejandra Hernández Torres
Very good shabu shabu/hot pot! I live in SF and I cross the bridge just to get shabuya, the only thing I would change is that the music is very repetitive and awfully loud
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Hot Pot, Tonkotsu Broth, Shabu-Shabu
Maria Garcia
They close at 9:00 and not at 10:00.,came all the way from Richmond to celebrate my daughter birthday very disappointed 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡
Atmosphere: 1
Service: 1
Christopher Lee
Incredibly rigid “policy” in place wherein they require a fee for a non-eating minor due to severe food allergies. We had 4 people, and would’ve taken up a 4-person table regardless. Attitude was worst at the GM level, whereby he was dismissive of the circumstance at hand and came across mistrusting toward their customers. You should not be able to legally charge without products or services rendered. We ended up having a fabulous experience at Mikuni next door and an equally outstanding experience the next day at Ohgane Korean BBQ, both restaurants that were very accommodating and delicious!
Kid-friendliness: Not kid-friendly at all. Discriminatory to kids with severe food allergies. Insisted on charging a fee for non-eating minor.
Worst customer service ever!!! Front person very rude!!!
Worth the money!
Our family recently visited this hot pot buffet, and it absolutely delivered! Despite the sweltering weather outside, the cool and comfortable indoor setting made for a pleasant dining experience, thanks to strong AC.
The highlight, of course, was the food — fresh, flavorful, and impressively diverse. The selection of ingredients for the hot pot was extensive, allowing each of us to craft a customized and satisfying meal.
A standout appetizer for everyone at our table was the soy-glazed chicken. Perfectly crispy on the outside and incredibly juicy inside, it was hands-down a crowd favorite.
If you're a fan of hot pot or just looking for a fun and flavorful dining experience, this spot is worth checking out. We’ll definitely be returning!
Atmosphere: 5
Food: 5
Service: 5
My recent visit was my first and it certainly didn't disappoint. This culinary experience is located at the heart of a busy plaza in Concord where many outdoor events and experiences are celebrated periodically. Shabuya is one addition to the rest of the vibrant food venues located throughout this area and left my niece and I fully satisfied and wanting to come back in the future. Each staff member was very attentive and friendly, with our server explaining the process and the many different food offerings throughout the menu. The salad bar includes various fresh vegetables and different seasonings which could be added to the savory choices of broth simmering on your table.
Each person can select their own choice of broth and as each item you add keeps changing the flavor, you'll never experience the same taste twice, which is a win in my opinion and adds to the overall experience. We also ordered the unlimited fried chicken appetizer options throughout our rotations which allowed for a variety of explorations. Shabuya exceeded my hot pot expectations as the only similar experience I could compare would be a Korean BBQ restaurant but instead of a grill, a much savory experience with simmering broth. If you love pho and KBBQ, this will be a winner in your book.
Definitely a great place to visit and highly recommended.
Atmosphere: 5
Food: 4
Service: 5
Decent atmosphere and service was good. But also BEWARE YOU WILL BE CHARGED REGARDLESS OF IF YOU'RE EATING OR NOT!! Personally I don't agree with it and feel it's a scam but it is clearly stated that they will not make exceptions.
Atmosphere: 3
Service: 3
Great place for a lot of good food for a great price.
Atmosphere: 4
Food: 5
Service: 5
It was Nice Atmosphere Waitress Very Attentive Food Well Mediocre
Atmosphere: 4
Food: 3
Service: 5
Amazing food quality, buffet full of seafood, noodle, veggie and sauce options. It is a bit cold in here so would encourage you bring a sweater.
Everytime we’ve been it’s been a solid experience and highly recommend!
Atmosphere: 5
Food: 5
Service: 5
A friend of mine boasted about this place knowing full well that I love hotpots. I have been to many taiwanese hotpots and Chinese hotpots as well as Korean hot pots AYCE but have never gone to a Japanese one.
Right off the bat, it was far too inside. It was already a chilly evening and I thought warmth would be awaiting me in Shabuya but was mistaken.
I sat down and was introduced to my lovely waitress who showed me the ropes. 5 broth styles, I chose the spicy miso.
Several cuts of thinly sliced meats, (beef taro is the best) and 4 appetizer options. 1 fried gyoza the other 3 types of chicken karage.
All you can eat as well as a bowl of rice if you wanted. There's also the buffet which had some seafood, veggies, different kinds of tofu and many fisballs of variety.
I was disappointed because usually I am a guy that likes to have a lot of fun in places like this but they didn't have a wide selection of fungi. Perhaps it was my being spoiled by other hotpots where I would have multiple types of mushrooms and leafy greens other than just spinach and bakchoy.
The food was good but like I said, variety was not so great. There was no lamb.
However, I did enjoy myself because I am also an avid meat lover. My favorite by far would be the all you can eat chicken karage. I would go just to eat as much of that fried chicken as possible. The music was much too loud where I couldn't hear my partner speak across the table from me but again, the waitress was a delight.
I suggest coming here for yourself. I personally would not come back by choice but I could understand the appeal. Come here and check it out and enjoy the food. Make sure you speak loudly though so you can talk with your friends.
Atmosphere: 3
Food: 3
Service: 5
Very long waiting time but the food is good!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Spicy Miso Broth
Restaurantji Recommends
This is the most ignorant AYCE/Buffet restaurant we’ve ever gone to. Its the first time ever that a buffet setting refused to accommodate my special son in a special stroller who cannot eat to join us without paying. The manager was so tackless and had no idea what an ADA accommodation means. She said she spoke to her GM and was told to follow company policy - everyone has to pay and NO ADA accommodation.
Atmosphere: 1
Food: 1
Service: 1
Great food..great service. Music is a little to loud for eating
Atmosphere: 3
Food: 5
Service: 5
Very good shabu shabu/hot pot! I live in SF and I cross the bridge just to get shabuya, the only thing I would change is that the music is very repetitive and awfully loud
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Hot Pot, Tonkotsu Broth, Shabu-Shabu
They close at 9:00 and not at 10:00.,came all the way from Richmond to celebrate my daughter birthday very disappointed 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡
Atmosphere: 1
Service: 1
Incredibly rigid “policy” in place wherein they require a fee for a non-eating minor due to severe food allergies. We had 4 people, and would’ve taken up a 4-person table regardless. Attitude was worst at the GM level, whereby he was dismissive of the circumstance at hand and came across mistrusting toward their customers. You should not be able to legally charge without products or services rendered. We ended up having a fabulous experience at Mikuni next door and an equally outstanding experience the next day at Ohgane Korean BBQ, both restaurants that were very accommodating and delicious!
Kid-friendliness: Not kid-friendly at all. Discriminatory to kids with severe food allergies. Insisted on charging a fee for non-eating minor.
Atmosphere: 1
Food: 1
Service: 1
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