There is a staff there, her name is McKenzie, very unprofessional, unfriendly and rude.I need to use the bathroom before I pick up my online order. When I asked about the bathroom code, she gave me the look down and no care face and said bathroom for customer only. Do I need to wear the sign saying “I’m a customer and can I use your bathroom”?? Or else? And the drink is horrible. I ordered the venti blackberry sage. They filled 2/3 of the cup with the ice and little liquid. I guess they want us to eat the ice instead. What a nightmare with this store!
Atmosphere: 1
Food: 1
Service: 1
Strawberry Tart
Bathroom was beyond gross and one one works. Coffee wasn't hot at all. Lobby was dirty and ill kept. Nothing in case for food. All the outlets are covered up. I wanted a place to sit while my dad a medical procedure to work on my novel on my computer. Didn't want to stay there and couldn't plug in. Went to the Boba tea place across the street. Was clean there and had outlets
Atmosphere: 1
Food: 2
Service: 2
Tina Sims
Did online order and still was wrong. Don’t order online make sure your food is right. They will take your money
Atmosphere: 1
Food: 1
Service: 1
Leigh Fser
Nice little area. Easy to access from parking lot. Cute park nearby. Staff was friendly. Only ordered coffee.
Atmosphere: 4
Service: 5
Angelique Dias Vanni
Only had a 50 so I was a dollar short in my drink and with my order I asked for a cake pop and all I had was a 50 the employee came up to my table where I was sitting at after I ordered and got my drink and gave me the cake pop for free. What a kind soul. This man deserves a raise!!
Atmosphere: 5
Food: 5
Service: 5
Gyongyi Sonkoly
Avoid at all costs!! The barista was rude and the other girl working here was drinking a drink while there were drinks waiting to be made. The worst.
Service: 1
Melina Petty
I visited the Starbucks on Willow Pass Rd and was extremely disappointed with the service. We were told they were closing in two minutes at 7 PM, despite the posted closing time being 8 PM. The staff refused to accept our order, stating they were only completing existing ones. To make matters worse, after we left, they continued to take orders from other customers. This experience was both disappointing and rude, with no attempt at accommodating us or any room for negotiation.
Atmosphere: 1
Food: 1
Service: 1
theclassyenderman Ramirez
Some red haired girl who seemed to be alone told us the closed at 7 despite hours of operation say that 8 is their closing time. She still continued to serve guests after telling us that she wouldn’t be taking our order and is even staring at us while we write this review outside. Hope something gets done to just improve customer experience for our next visit.
Atmosphere: 1
Food: 1
Service: 1
Eliezer Lopez
Starbucks always awaits everyone to satisfy their favorite craving and delicious coffee ☕️ Excellent ?
Atmosphere: 5
Food: 5
Service: 5
jumping out windows
The staff there are very kind and make conversation with you, which is rare nowadays unfortunately. They have very good service and very quick, which is sometimes necessary. They're right on a corner but they only have one door which is a little bit of an inconvenience, but alas, some walking will do us good. Overall a solid Starbucks to visit, maybe with a friend or after lunch nearby. There's also a park next door where you can enjoy your drink.
Kind, helpful team. Great choices for good and drinks.
Atmosphere: 5
Food: 5
Service: 5
Cantara Bella
So glad to find a Starbucks that does not have a drive-thru. This location Harkens back to the original vibe of the first stores. Awesome for meetings, professionals, and dates. I do business a lot and this location is a God Send! I or a ered and coffee lite frap with an ad shot and it was deliciously made. Barista did it right by pouring shot first and adding base immediately to avoid the espresso dying on the counter. Finally a location that cares about espresso quality ?
There is a staff there, her name is McKenzie, very unprofessional, unfriendly and rude.I need to use the bathroom before I pick up my online order. When I asked about the bathroom code, she gave me the look down and no care face and said bathroom for customer only. Do I need to wear the sign saying “I’m a customer and can I use your bathroom”?? Or else? And the drink is horrible. I ordered the venti blackberry sage. They filled 2/3 of the cup with the ice and little liquid. I guess they want us to eat the ice instead. What a nightmare with this store!
Atmosphere: 1
Food: 1
Service: 1
Bathroom was beyond gross and one one works. Coffee wasn't hot at all. Lobby was dirty and ill kept. Nothing in case for food. All the outlets are covered up. I wanted a place to sit while my dad a medical procedure to work on my novel on my computer. Didn't want to stay there and couldn't plug in. Went to the Boba tea place across the street. Was clean there and had outlets
Atmosphere: 1
Food: 2
Service: 2
Did online order and still was wrong. Don’t order online make sure your food is right. They will take your money
Atmosphere: 1
Food: 1
Service: 1
Nice little area. Easy to access from parking lot. Cute park nearby. Staff was friendly. Only ordered coffee.
Atmosphere: 4
Service: 5
Only had a 50 so I was a dollar short in my drink and with my order I asked for a cake pop and all I had was a 50 the employee came up to my table where I was sitting at after I ordered and got my drink and gave me the cake pop for free. What a kind soul. This man deserves a raise!!
Atmosphere: 5
Food: 5
Service: 5
Avoid at all costs!! The barista was rude and the other girl working here was drinking a drink while there were drinks waiting to be made. The worst.
Service: 1
I visited the Starbucks on Willow Pass Rd and was extremely disappointed with the service. We were told they were closing in two minutes at 7 PM, despite the posted closing time being 8 PM. The staff refused to accept our order, stating they were only completing existing ones. To make matters worse, after we left, they continued to take orders from other customers. This experience was both disappointing and rude, with no attempt at accommodating us or any room for negotiation.
Atmosphere: 1
Food: 1
Service: 1
Some red haired girl who seemed to be alone told us the closed at 7 despite hours of operation say that 8 is their closing time. She still continued to serve guests after telling us that she wouldn’t be taking our order and is even staring at us while we write this review outside. Hope something gets done to just improve customer experience for our next visit.
Atmosphere: 1
Food: 1
Service: 1
Starbucks always awaits everyone to satisfy their favorite craving and delicious coffee ☕️ Excellent ?
Atmosphere: 5
Food: 5
Service: 5
The staff there are very kind and make conversation with you, which is rare nowadays unfortunately. They have very good service and very quick, which is sometimes necessary. They're right on a corner but they only have one door which is a little bit of an inconvenience, but alas, some walking will do us good. Overall a solid Starbucks to visit, maybe with a friend or after lunch nearby. There's also a park next door where you can enjoy your drink.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
As always, the place is very nice, neat and clean. Very friendly and willing attention. Delicious food as always.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spinach Feta & Egg White Wrap, Sausage Cheddar & Egg Sandwich
Horrible communication and bad attitudes from
Atmosphere: 1
Food: 1
Service: 1
Kind, helpful team. Great choices for good and drinks.
Atmosphere: 5
Food: 5
Service: 5
So glad to find a Starbucks that does not have a drive-thru. This location Harkens back to the original vibe of the first stores. Awesome for meetings, professionals, and dates. I do business a lot and this location is a God Send! I or a ered and coffee lite frap with an ad shot and it was deliciously made. Barista did it right by pouring shot first and adding base immediately to avoid the espresso dying on the counter. Finally a location that cares about espresso quality ?
Atmosphere: 5
Service: 5
My coffee literally took 20 minutes to arrive.
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