Starbucks

4290 Clayton Rd, Concord
(925) 521-9960

Recent Reviews

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Megan K

Staff is very rude here. There is no customer service here. I recommend going to any other Starbucks.

Service: 1

Addy Adderson

I walked into this location before they closed the cafe to reduce payrolls and maximize profits. I could see five employees behind the counter, mostly talking to each other. I was the only customer in the cafe. It took two minutes before an employee bestowed me the privilege of taking my order, and another eight minutes to serve my black grande coffee. 10 minutes for a cup of overpriced coffee. A year later, I had exactly the same experience with the Starbucks at Sun Valley Mall. Never, ever again.

Atmosphere: 1

Food: 1

Service: 1

Mia Martin

Always an issue at this location. Drink is never made correctly 😒

Atmosphere: 3

Food: 1

Service: 1

Emelyn M

they have 2 entrance that creates a safety issue. one is the drive thru lane with line dividers and another entrance from treat and clayton road. I almost got hit twice when a car turning fast to get in to the parking lot while im exciting from the drive thru window.

vivian sisk

Great ice coffee. Great customer service.

Atmosphere: 5

Food: 5

Service: 5

Ruben Gallardo

So first of all, I went to order my drink like I do every morning/afternoon and they told me that they don’t have no whipped cream. They have a Safeway right in their parking lot. They could go get it from. They should never be out of whipped cream that is one main ingredients Starbucks uses every single day and their drive-through is set up where you can’t reverse so I was stuck in the drive-through for 10 minutes just to be told there’s no whip cream And also this Starbucks is always very very slow with their orders even if there’s only two people in the drive-through you’re gonna be there for 10 to 15 minutes

STEPHANIE AIKEN

Want to know why is this a drive thru only location - the only Starbucks I’ve ever seen has a lobby but drive thru only … why??

David Tudor

Great Starbucks if you don't want to have to get out of your car. Fast, efficient drive thru service, however I've never been there during peak commute hours.

Food: 4

Service: 4

Lizz Campos Frost

Really disappointed this location was drive thru only

Atmosphere: 1

Nallely VCute

The drinks are very watered down

Jonathan Simon

Suuper slow. Like amazingly slow

Atmosphere: 1

Food: 5

Service: 1

Phil Spruner

Drive through only? You literally have a seating area and a parking lot that you are deliberately choosing not to use. Stupid. Lazy. Nonsensical.

Atmosphere: 1

Food: 1

Service: 1

Craig Wells

I walked for over 20 minutes to this location only to find that they are drive thru only. Extremely frustrating

Atmosphere: 1

Food: 1

Service: 1

Mike Berrow

The ‘vibe’ photos indicate that there is internal seating. However, the doors are locked and the sign there says ‘drive through only location’. Please remove the misleading photos. 😒

Atmosphere: 1

Food: 1

Service: 1

Ben Woehler

Really hard to access and confusing that it's drive through only

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