Subway
2166 Solano Way, Concord
(925) 332-7185
Recent Reviews
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My Subway account was hacked, and I tried to cancel the order and explain that I don't even live in California. The crew there would not cancel the order and instead argued the point with me. I got an email stating that an order was placed here and I called the store immediately to tell them what was happening. This store will probably get more orders that will be disputed by banks. Good job, guys. 0 stars. Be better.
Service: 1
They rarely switch up their veggies. Got food poisoning.
Atmosphere: 1
Food: 1
Service: 1
I asked for a small fountain drink and they only had medium cups and would not give me the courtesy of charging for a small. If I wanted a medium I would have ordered a medium. I felt this was a shady way to charge more for an item (fountain drink) that is already marked up way too much!Also, all of the vegetables were hidden and unable to be seen behind the vegetable cover. One of the supposed advantages to ordering from Subway is to be able to see the items they put on the sandwiches. Again, I felt this location was shady and it must be avoided at all costs.
Atmosphere: 1
Food: 3
Service: 1
Terrible customer service, don’t know how to work their own system. I ordered thru app but it charged to the wrong credit card that I didn’t mean to use (admittedly, my bad). No way to cancel on app so I asked him in store to cancel the order, which I would still then pay for on the spot with a different card. He said it was not possible. I know for a FACT it is because a Subway did it in front of me just the other day when I arrived to find they were out of what I ordered. I tried to explain this to the guy but he just just smiling and telling me it was not possible.
Atmosphere: 1
Food: 3
Service: 1
Never again.
The guy younger looking who was on the phone took his time not on a business call and seemed very much like a personal call. He threw my sandwich together when I asked for mayo on both sides of the bread he told me it was an extra charge the sandwich It was disgusting never will never eat here again and it was highly unrecommended
Food: 1
Service: 1
Recommended dishes: Spicy Italian Chopped Salad Combo
The guy younger looking who was on the phone took his time not on a business call and seemed very much like a personal call. He threw my sandwich together when I asked for mayo on both sides of the bread he told me it was an extra charge the sandwich It was disgusting never will never eat here again and it was highly
Food: 1
Service: 1
Recommended dishes: Spicy Italian Chopped Salad Combo
I went to this subway recently and it's far better than other ones closeby. Food somehow tastes fresher and better. Also a very clean location.
Sign on the door says it closes at 9p.m. I was there at 8:50 door was locked. Guy yelled from inside, “we’re closed!”
There was a hair in my sandwich. Ridiculous
Restaurantji Recommends
I drive past other Subways to go to this one. Food is tastier and service is
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Cold Cut Combo Footlong Regular Sub
Busy, but good, helpful staff, patient with a lot of different people, takes coupons, fast service and no hassles.
Atmosphere: 4
Food: 5
Service: 5
Owner was parked in the handicapped spot, blocking my crippled dads spot. When confronted he said he was busy working and wouldn’t move his jeep. Very rude
Acceptable quality but very slow service.
Clean location and fast service. Staff was not very friendly though
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