They messed up on my order by giving me 3 lrg horchata rather than 3 churros. The six tacos they gave me, two of them had bones in them. I will not be going back there. This place has gone downhill. Bummer
Atmosphere: 4
Food: 1
Service: 3
Arash Seisan
Food was good, not as greasy as most Taqueria, I will come back to see if they are consistent with their food. Hopefully I would experience the same quality food.
Atmosphere: 3
Food: 4
Service: 5
Maryam Hamidi
They have no respect for dashers and make dashers their last priority and treat them very badly. They are speaking like they are mad they have no costumer service what so ever.
Daniel G
I’ve been coming to this restaurant for about three years now. It was never anything extraordinary, but it was always consistent — good food, quick service, and fair prices compared to other places in the area.
Unfortunately, in the past month or so, something has changed. I’m not sure if there’s been a change in ownership or management, but prices have gone up drastically. I can understand that to some degree given rising costs everywhere — but what I can’t overlook is the noticeable drop in quality.
The menudo, which I’ve ordered regularly for years, was unrecognizable. The flavor just wasn’t there — it tasted like someone who had never made menudo before. The meat was chewy in parts, mushy in others, and some pieces didn’t even seem edible. My handmade tortillas arrived cold and soggy, almost as if they’d been reheated after sitting out for too long.
The service has also taken a nosedive. The woman at the counter had a terrible attitude, acting as if customers were an inconvenience. She practically tossed the food onto the table with no warmth or hospitality.
They may have renovated the interior and added some flair, but unfortunately, none of that makes up for the decline in food quality and service. Prices have gone up, while the experience has gone down — and that’s disappointing to see.
Sadly, after being a regular for years, I won’t be returning. There are just too many other great options around to settle for this.
Rebecca Madden
I visited for the first time and ordered a grilled chicken super burrito. I also got chips that seemed to be made in-house. Chips were excellent! I had to wait to eat it until the next day, but OMG it was still awesome. I've been trying some other local taquerias but have been disappointed. I am coming back asap!
The workers were friendly and the salsa bar was clean. I usually hate all salsas at these types of restaurants but I tried and loved both the pineapple salsa and the red.
ayana berry
Best california burritos, love the carnitas and black beans!
Antonio Cain Ortiz
I ordered 2 camarones al mojo de ajo and 1 estilo Acapulco but there's no flavor in the food. Canned beans flavorless and guac no flavor. Next time we go to Wendy's or Macdonalds. Co-workers complaint to me. Don't waste your money.
Skarr
I have tried a lot of other places for my burrito and Los Portales, by far, is the best! It's my go to now for Mexican food 😋
jazz beaux
The restaurant is large inside with an industrial look. We ordered a burrito, a quesabirria taco with consume, and a pastor tostada. The burrito was huge and the house made tortillas were very nice. The quesabirria taco was delicious and the consume was flavorful and the pastor tostada was equally delicious. The salsa bar was an added bonus with lots of choices for topping the food. I recommend that you give it a try. There are outdoor tables where you can sit on warm days.
I like it a lot. My new favorite restaurant for Mexican. I ordered the flautas plate, it was delicious. Me gusta mejor que Los Gallos
Esau Rodriguez
I was looking to get some good Menudo this past Saturday 11/16/24 while visiting Concord. This place came up and I thought it would be a good place to get Menudo and tacos, but I was disappointed with the service and the food. I don’t know who gives this place a 4 star rating?? The lady taking orders doesn’t know what customers services is. She looked beat up and bored! She needs to understand that without good customer service business are not sustainable. I was willing to give them a pass on that as long as the food was good, but the food was pricey and awful!!! Menudo tasted really bad and it felt old. Tacos were extremely skimpy and small. Their meats tasted all the same and you could tell they have been in the fridge. Please spent your hard-earned money somewhere else.
Jacob Pickett
Been one of my favorites in concord for 5+ years
Atmosphere: 5
Food: 5
Service: 5
Juan Damian
Chicken adobado is really good , best Mexican food in the area hands down , salsa bar is also a must .Enriqueta the cashier is always attentive ands always greets me with a great smile
Atmosphere: 5
Food: 5
Service: 5
Chris Cohoon
Good food. I go early, so I'm not sure how the crowds are around noon.
They messed up on my order by giving me 3 lrg horchata rather than 3 churros. The six tacos they gave me, two of them had bones in them. I will not be going back there. This place has gone downhill. Bummer
Atmosphere: 4
Food: 1
Service: 3
Food was good, not as greasy as most Taqueria, I will come back to see if they are consistent with their food. Hopefully I would experience the same quality food.
Atmosphere: 3
Food: 4
Service: 5
They have no respect for dashers and make dashers their last priority and treat them very badly. They are speaking like they are mad they have no costumer service what so ever.
I’ve been coming to this restaurant for about three years now. It was never anything extraordinary, but it was always consistent — good food, quick service, and fair prices compared to other places in the area.
Unfortunately, in the past month or so, something has changed. I’m not sure if there’s been a change in ownership or management, but prices have gone up drastically. I can understand that to some degree given rising costs everywhere — but what I can’t overlook is the noticeable drop in quality.
The menudo, which I’ve ordered regularly for years, was unrecognizable. The flavor just wasn’t there — it tasted like someone who had never made menudo before. The meat was chewy in parts, mushy in others, and some pieces didn’t even seem edible. My handmade tortillas arrived cold and soggy, almost as if they’d been reheated after sitting out for too long.
The service has also taken a nosedive. The woman at the counter had a terrible attitude, acting as if customers were an inconvenience. She practically tossed the food onto the table with no warmth or hospitality.
They may have renovated the interior and added some flair, but unfortunately, none of that makes up for the decline in food quality and service. Prices have gone up, while the experience has gone down — and that’s disappointing to see.
Sadly, after being a regular for years, I won’t be returning. There are just too many other great options around to settle for this.
I visited for the first time and ordered a grilled chicken super burrito. I also got chips that seemed to be made in-house. Chips were excellent! I had to wait to eat it until the next day, but OMG it was still awesome. I've been trying some other local taquerias but have been disappointed. I am coming back asap!
The workers were friendly and the salsa bar was clean. I usually hate all salsas at these types of restaurants but I tried and loved both the pineapple salsa and the red.
Best california burritos, love the carnitas and black beans!
I ordered 2 camarones al mojo de ajo and 1 estilo Acapulco but there's no flavor in the food. Canned beans flavorless and guac no flavor.
Next time we go to Wendy's or Macdonalds. Co-workers complaint to me. Don't waste your money.
I have tried a lot of other places for my burrito and Los Portales, by far, is the best! It's my go to now for Mexican food 😋
The restaurant is large inside with an industrial look. We ordered a burrito, a quesabirria taco with consume, and a pastor tostada. The burrito was huge and the house made tortillas were very nice. The quesabirria taco was delicious and the consume was flavorful and the pastor tostada was equally delicious. The salsa bar was an added bonus with lots of choices for topping the food. I recommend that you give it a try. There are outdoor tables where you can sit on warm days.
Great Mexican food.
Restaurantji Recommends
I like it a lot. My new favorite restaurant for Mexican. I ordered the flautas plate, it was delicious. Me gusta mejor que Los Gallos
I was looking to get some good Menudo this past Saturday 11/16/24 while visiting Concord. This place came up and I thought it would be a good place to get Menudo and tacos, but I was disappointed with the service and the food. I don’t know who gives this place a 4 star rating?? The lady taking orders doesn’t know what customers services is. She looked beat up and bored! She needs to understand that without good customer service business are not sustainable. I was willing to give them a pass on that as long as the food was good, but the food was pricey and awful!!! Menudo tasted really bad and it felt old. Tacos were extremely skimpy and small. Their meats tasted all the same and you could tell they have been in the fridge. Please spent your hard-earned money somewhere else.
Been one of my favorites in concord for 5+ years
Atmosphere: 5
Food: 5
Service: 5
Chicken adobado is really good , best Mexican food in the area hands down , salsa bar is also a must .Enriqueta the cashier is always attentive ands always greets me with a great smile
Atmosphere: 5
Food: 5
Service: 5
Good food. I go early, so I'm not sure how the crowds are around noon.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Carnitas Burrito, Chilaquiles
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