Wingstop
1100 Concord Ave, Concord
(925) 270-1400
Recent Reviews
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Don't go here! I had a cashier named Fatima take my order and I didnt realize she upcharge me. She looked very unprofessional and her belly out with her underwear showing. I should have walked away and never completed the order due to her appearance and customer service. When we received the order we were missing the fries and she had upcharged us for a large fry when I never asked for one and upcharge my drink when I didn't ask. I don't understand why she did that. The register is also broken so you can't tell if they are actually ringing you up correctly. Avoid this location if you can and if Fatima is taking your order make sure to question her or just order through the app.
Atmosphere: 1
Food: 1
Service: 1
The wing Stop employs is not good behavior with the customer!!!!!
Wanted a late night meal after a concert at the Concord Pavilion and there were a lot of us that got in upon closing. I think the workers were not prepared for that. The bathroom was closed but the food didn’t take too long. We ordered the 15 pieces for two- lemon pepper and garlic Parmesan bone in with fries and it comes with 2 drinks. And we also got ranch and honey mustard to go with it. I really enjoy wing stop fries, but we felt like we got the crumbs/end of a bag. Overall the food was good, the person at the register was about to be off and the workers said to try to come earlier next time before we left. Parking is easy since it’s located in a shopping plaza.
Atmosphere: 3
Food: 4
Service: 3
Workers were very rude and had an attitude for no reason. Over phone was also very unprofessional called me a sir and when corrected just replied K. Will not be returning!!!
Service: 1
The lemon pepper wings are amazing! We usually take the food to go, because this is a very busy store!
Atmosphere: 3
Food: 5
Service: 5
The lemon pepper wings are amazing! We usually take the food to go, because this is a very busy store!
20 minutes late than it supposed to be done
They gave my order to someone else and had to remake it so I had to wait another 30minutes.
They didn’t even offer a discount given they screwed up and wasted my time.
Horrible service
Dining area was less than perfect. It seemed that it could use some attention in regard to cleanliness. There were random pieces of garbage on the floors and surfaces. Example straw wrappers, food particles, and plastic lids. I would suggest a cleaner dining area. Bathroom was clean, but the paper towel dispenser was broken and empty. There was however an air blower. French fries were fresh and crispy.
Why do I have to wait 45 minutes for 10 wings?
It’s so expensive and the wait is too long. Not worth it.
Restaurantji Recommends
I finally docided to try this fast food company to realized i had not waisted my precious time. Food was absolutely horribe. The fries were slices of hard salt the chocken burnt and mediocre. First i wasnt acknowledged at the register for a while. There was no napkings or trash bins. Employee only spoke spanish (no problem there) but customers were treated kind of rudely with no appreciation. I shall remember my experience everytime i see a wingstop. Wingstop! dont come in
WORST EVER SERVICE STAY AWAY FROM THIS LOCATION VERY RUDE ALMOST RETURNED FOOD AND NO SAUCE IS WRONG TO OVER PAY AND NO RANCH STAY WAY FROM HERE THE MANGER WAS RUDE ASWELL.
They got my order wrong I asked for original hot and instead I got lemon pepper also I was standing there waiting for 5 minutes and the employers tried to act like they didn’t see me. I shouldn’t have to shout excuse me to get their attention when they’re 5 employers there..
Cashier was rude. Saw me holding cash and didn’t tell me till I was finished ordering that they don’t accept cash. Paid in card and asked for extra seasoning on my fries, got a pile of salt instead to the point it’s disgusting. Over 40minute wait too.
Food was cooked good and fresh.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seasoned Fries, 10 PC Wing Combo
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