Recommended dishes: Seasoned Fries, 10 PC Wing Combo
anthony n
Horrible Location!!! They stop answering the phone and taking orders an Hr before they close…. Literally walked in to order since the app is trash and they refused to take my order! Entire team just standing around…. Whole lactation needs to be closed! Entire staff should be fired!!!
Atmosphere: 1
Food: 1
Service: 1
lala middleton
The cashier named Robert was very hostile and passive aggressive and made passive comments. My order came out to almost $100 dollars and I paid cash. I gave him a $100 bill and he could not break it so I had to get other bills. I did not receive change. Waited almost an hour for my order. We finally get our food and I had purchased a large tub of ranch along with others. When I checked my bags it was no ranch. Robert then proceeded to only give us 5 small containers of ranch and said it equaled up to the cup size. I asked for the cup because I could tell 5 small containers did not equal up to a full cup. He confidently said yes it did in a rude tone so I poured all 5 and it did not even equal up to halfway. So he gave only 2 more and it still did not fill it up fully. I asked him why he couldn’t fill it up if they had cups and a cover and he said with a very rude attitude “because that’s just how it comes.” Overall bad experience and very rude customer service. Do better wingstop. This is not the first time I have experienced bad customer service with your company either.
Atmosphere: 1
Food: 3
Service: 1
Antonio Moore
It cost $26 for an 8pc lunch combo. What the hell? That is about $3/wing and I know they get them for no more than $1.99/ pound. Can't be much for bulk carrots and celery.
I used to go to wing stop often. No more after this! It took a while to get my food as well. People ordered in advance because of how long they take to serve the order. However, there employee came right out for his lunch break with his food. The rest of us have to order lunch and scarf down the food in order to make it back during a lunch hour.
Am I overreacting? These prices and services are getting out of hand.
Atmosphere: 1
Food: 1
Service: 1
Ms. E Campbell
Had to repeat my order three times. Tried to pay initially and the transaction canceled while the clerk kept touching keys on the register. Waited over 30 minutes for my order. Only one other customer was there as well. Finally got my bagged order, drove home 25 minutes away and opened once I got home. Order was WRONG. Chicken was 10 small OVERFRIED TINY NUGGETS and 4 crispy tenders which were deep fried waaaaaaaaaaY too long and too hard to even bite. I order wings WITH THE BONE IN/CLASSIC combo. Tried calling for over an hour starting at 10:00 pm and NO ONE EVER ANSWERED. SOOOOOOO FRUSTRATED and disappointed. Terrible management style.
Atmosphere: 1
Food: 1
Service: 2
Dina Barriere
Went in for a "see you later" dinner, but this wingstop said "goodbye!" We ordered two combos and one chicken sandwich. The combos come out and we waited for the chicken sandwich...15 minutes go by NOTHING. Alright, friend gets up to check, guy says five minutes. Cool we wait, friend get up to get a drink and our other friend checks in... guys says fifteen minutes. Oh! Well that took an unexpected turn...friend says he'll be patient. I will not bore you with the rest of the details. The total wait was 1 hour 20 minutes and NO SANDWICH IN SIGHT!!!!!!!!! So friend goes to ask for a refund and guy has the damn nerve to say,"Imma get that started for you right now." Uhm, NO. My friend kindly asked for his refund, guy says it'll take three days cause it was a card. Mind you he could've handed us cash, but he decides to be bold and say back to the card(it was debit). So maybe it was the time, maybe it was the guy...maybe we're just saying goodbye. Cause 1:20 is too long a wait for a sandwich.
Atmosphere: 1
Food: 2
Service: 1
UK MedicFRCS
WORST restaurant to get online orders. You will wait 30+ minutes every single time. Horrible management.
Atmosphere: 1
Food: 1
Service: 1
Ameriza Bernal
Waited for 40 minutes for my order when I got my order I’m missing 2 large fries. It seems like they don’t even have time to talk to you. I understand that they are busy but ….anyway I miss the customer service at the Ygnacio Valley wingstop. Left a voicemail let’s see if someone will call me back.
Service: 1
Andrea Montaño
Very bad service the food was nasty took way to long for 2 small orders the bag came like this and the tenders were wayy too nasty
Cristobalina Garcia
Very bad service they don’t care about the costumers you order online and still wait longer time in the store, ask for special instructions with the order they don’t care. I wish I live close to the Pittsburg I will definitely go there.
Requested extra fry time for fries and Louisiana Rub wings. Both are soggy and wings are lacking seasoning… not sure what happened there.
Food: 1
Aracely Villanueva
It’s a bad service they give my order wrong for the second time I ordered 15 hawian and also 5 habanero and I need to know what’s going on.
Mohamad Alomaisi
Took a whole hour to make my food. They said 20 minutes but ended up taking more than triple the time. I don’t recommend coming here AT ALL.
Atmosphere: 1
Food: 1
Service: 1
Sean Glennon
Employees are rude and treat customers like an inconvenience. I watched them leave the door locked so customers couldn't come in while I was waiting for my credit. I watched the manager look at the door while multiple customers were trying to get in and they just stood there.
Atmosphere: 3
Food: 4
Service: 1
Zahid Socias
Food was cold even though I was there waiting, said the order was ready in the app but then told me to wait 15 more minutes when I came to pick it up, smells very bad and it is very dirty.
Food was cooked good and fresh.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seasoned Fries, 10 PC Wing Combo
Horrible Location!!! They stop answering the phone and taking orders an Hr before they close…. Literally walked in to order since the app is trash and they refused to take my order! Entire team just standing around…. Whole lactation needs to be closed! Entire staff should be fired!!!
Atmosphere: 1
Food: 1
Service: 1
The cashier named Robert was very hostile and passive aggressive and made passive comments. My order came out to almost $100 dollars and I paid cash. I gave him a $100 bill and he could not break it so I had to get other bills. I did not receive change. Waited almost an hour for my order. We finally get our food and I had purchased a large tub of ranch along with others. When I checked my bags it was no ranch. Robert then proceeded to only give us 5 small containers of ranch and said it equaled up to the cup size. I asked for the cup because I could tell 5 small containers did not equal up to a full cup. He confidently said yes it did in a rude tone so I poured all 5 and it did not even equal up to halfway. So he gave only 2 more and it still did not fill it up fully. I asked him why he couldn’t fill it up if they had cups and a cover and he said with a very rude attitude “because that’s just how it comes.” Overall bad experience and very rude customer service. Do better wingstop. This is not the first time I have experienced bad customer service with your company either.
Atmosphere: 1
Food: 3
Service: 1
It cost $26 for an 8pc lunch combo. What the hell? That is about $3/wing and I know they get them for no more than $1.99/ pound. Can't be much for bulk carrots and celery.
I used to go to wing stop often. No more after this! It took a while to get my food as well. People ordered in advance because of how long they take to serve the order. However, there employee came right out for his lunch break with his food. The rest of us have to order lunch and scarf down the food in order to make it back during a lunch hour.
Am I overreacting? These prices and services are getting out of hand.
Atmosphere: 1
Food: 1
Service: 1
Had to repeat my order three times. Tried to pay initially and the transaction canceled while the clerk kept touching keys on the register. Waited over 30 minutes for my order. Only one other customer was there as well. Finally got my bagged order, drove home 25 minutes away and opened once I got home. Order was WRONG. Chicken was 10 small OVERFRIED TINY NUGGETS and 4 crispy tenders which were deep fried waaaaaaaaaaY too long and too hard to even bite. I order wings WITH THE BONE IN/CLASSIC combo.
Tried calling for over an hour starting at 10:00 pm and NO ONE EVER ANSWERED. SOOOOOOO FRUSTRATED and disappointed. Terrible management style.
Atmosphere: 1
Food: 1
Service: 2
Went in for a "see you later" dinner, but this wingstop said "goodbye!"
We ordered two combos and one chicken sandwich. The combos come out and we waited for the chicken sandwich...15 minutes go by NOTHING. Alright, friend gets up to check, guy says five minutes. Cool we wait, friend get up to get a drink and our other friend checks in... guys says fifteen minutes. Oh! Well that took an unexpected turn...friend says he'll be patient. I will not bore you with the rest of the details. The total wait was 1 hour 20 minutes and NO SANDWICH IN SIGHT!!!!!!!!! So friend goes to ask for a refund and guy has the damn nerve to say,"Imma get that started for you right now." Uhm, NO. My friend kindly asked for his refund, guy says it'll take three days cause it was a card. Mind you he could've handed us cash, but he decides to be bold and say back to the card(it was debit).
So maybe it was the time, maybe it was the guy...maybe we're just saying goodbye. Cause 1:20 is too long a wait for a sandwich.
Atmosphere: 1
Food: 2
Service: 1
WORST restaurant to get online orders. You will wait 30+ minutes every single time. Horrible management.
Atmosphere: 1
Food: 1
Service: 1
Waited for 40 minutes for my order when I got my order I’m missing 2 large fries. It seems like they don’t even have time to talk to you. I understand that they are busy but ….anyway I miss the customer service at the Ygnacio Valley wingstop. Left a voicemail let’s see if someone will call me back.
Service: 1
Very bad service the food was nasty took way to long for 2 small orders the bag came like this and the tenders were wayy too nasty
Very bad service they don’t care about the costumers you order online and still wait longer time in the store, ask for special instructions with the order they don’t care. I wish I live close to the Pittsburg I will definitely go there.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Requested extra fry time for fries and Louisiana Rub wings. Both are soggy and wings are lacking seasoning… not sure what happened there.
Food: 1
It’s a bad service they give my order wrong for the second time I ordered 15 hawian and also 5 habanero and I need to know what’s going on.
Took a whole hour to make my food. They said 20 minutes but ended up taking more than triple the time. I don’t recommend coming here AT ALL.
Atmosphere: 1
Food: 1
Service: 1
Employees are rude and treat customers like an inconvenience. I watched them leave the door locked so customers couldn't come in while I was waiting for my credit. I watched the manager look at the door while multiple customers were trying to get in and they just stood there.
Atmosphere: 3
Food: 4
Service: 1
Food was cold even though I was there waiting, said the order was ready in the app but then told me to wait 15 more minutes when I came to pick it up, smells very bad and it is very dirty.
Atmosphere: 1
Food: 2
Service: 1
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