Arc Food & Libations

The food was alright here. It was quite bland and had better steaks in variety of other places.

Service could a been alot better. Took 20 minutes to even order food/drinks.

Once ordered took another 15 minutes just to get the drinks.

Took 30 minutes to get the food.

Server left pretty quick and never seen them again until we got the check after receiving the food.

Definitely lots of other better choices in the local area than the Arc unfortunately.

Atmosphere: 4

Food: 3

Service: 2

I came to The ARC with high expectations. Unfortunately, my experience at this establishment was far more unsatisfactory than I had hoped.
I ordered the New York steak, and my guest ordered the Butcher’s Love. When we arrived, there was no one greeting guests at the entrance. After trying to get someone’s attention and eventually raising our hands like middle schoolers, we were finally seated by a hostess who appeared nervous and poorly trained.
While it was clear she was inexperienced, what made the situation worse was the lack of professionalism and basic hospitality expected at a fine dining establishment. We were seated, but she did not offer or ask about our first drinks, which was surprising given the type of restaurant this presents itself to be.
As for the table service, I do not have major complaints. However, when it came to ordering drinks, the server did not seem familiar with the menu, so we had to improvise our order.
When the main courses arrived, one of the dishes was not cooked to the requested temperature, which meant it had to be sent back to the grill to be refired.
As for the food itself, it was mostly bland and unexpectedly boring. The only standout item was the fried olives, which were genuinely enjoyable and perhaps the only reason one might consider returning.
Unfortunately, the rest of the meal did not meet expectations.
Overall, I left unsatisfied and disappointed with my time at The ARC, and I will not be returning.

Atmosphere: 4

Food: 2

Service: 2

Best burgers in Phoenix highly reccomend. Staff was the best.

Atmosphere: 5

Food: 5

Service: 5

First time coming to this restaurant and it was AMAZING! The food was delicious and the ambiance was dark & chill 😎. Catey our waiter was very friendly and attentive. We ordered salad, fries, snapper fish, BBQ ribs, burger and dessert. I would highly recommend this restaurant.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Salad, Burger, Fries, Fish

Great steaks and atmosphere!!

I went to this restaurant with my girlfriend for first time and we really liked it, the food was perfect, steak was cooked perfect and definitely go back, only complaint is the waitress was so slow and forgot about out table. Waited 25 in out table until she got to us to get our order and same thing when we finished the food, she end up not showing up and another waitress came by and helped us. They really should work on that and train their staff otherwise they lose the customers

Atmosphere: 5

Food: 5

Service: 2

The food was decent, but the service let us down, our server was nowhere to be found.

Atmosphere: 3

Food: 3

Service: 1

A fantastic meal. Hard to beat great food served in hot, cast iron pans! The beautiful waitress also said she'd burned herself, so be careful! 😁

Atmosphere: 4

Food: 4

Service: 4

I have dined here twice 6mo apart with consistent experiences both times.

Pros:
Delicious Appetizers
Well-balanced cocktails with a variety of flavor profiles
Attractive waitstaff

Cons:
Very small water glasses
Quality of steak grade - lower quality than “Choice” from Costco - isn’t worth the price ($76-$145)

Atmosphere: 5

Food: 3

Service: 3

One of my favorite places for fantastic food and yummy cocktails. The service is always top notch.
Never disappoints

Atmosphere: 4

Food: 5

Service: 5

Solid all around, not great, I’d give it a 4 Minus if I could. Drink program needs work

Atmosphere: 4

Food: 4

Service: 4

The first time I went to Arc I had a very good experience. Our server was good and attentive even though they were very busy. The cocktails and dishes we ate were delicious. I enjoyed it so much I decided to return for my birthday.

Sadly our experience the second time was not the same. The food and drinks were still good but he service really lacked. The restaurant was not busy but we were hardly attended to. We also ordered steak that was not cooked according to request. We couldn’t get it corrected because the server hardly came around. I realize that the experience here is not consistent.

Atmosphere: 4

Food: 5

Service: 3

Recommend making a reservation ahead of time. In the picture whole snapper and filet mignon, the steak is perfect and the side dishes are so tasty.

Atmosphere: 4

Food: 4

Service: 5

This restaurant is dirty. Every menu was grimey and gross. The bathroom was filthy. You know what they say, if the front of house is dirty, you can only imagine how gross the back of house is. The pizza was the blandest thing I've ever eaten, had zero salt. No salt and pepper on the table. They brought out each entre 5-10 mins apart. One person was done by the time the next persons arrived and so it went. The were only 4 of us.

Atmosphere: 4

Food: 3

Service: 3

Incredible dinner. Highlights were the shrimp and the flank steak. We will definitely be back

Atmosphere: 5

Food: 5

Service: 5