Unfortunately the quality here has gone wayyy down… I got a bowl and there’s honey smothered on the whole outside of the container, the lid and the spoon that’s inside the container (so weird that they put it inside). The kiwi and strawberries look & taste so old and the granola is stale. You’re better off making your own açaí bowl at home for a fraction of the cost.
Laleh Abbasi
I had an awful experience here. The menu text was so tiny I couldn’t read it, so I asked Kiara (the girl taking orders) what was in my order. She said everything except coconut. I hate coconut, and if she had told me, I never would have ordered it. Alas, the kiwi that was supposed to be in my order wasn’t there. When I noticed the issue, Kiara was extremely rude, rolled her eyes, and acted like I was the problem. Totally unprofessional. Worst customer service I’ve had in a long time.
Service: 1
Heather Trowbridge
My favorite place to get an acai smoothie when I travel to California.
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Acai
Robert Harrison
Slow going very slow if your not friends with the staff wait time is very long.
NO COSTUME SERVICE!!!!!!
Staff doesn’t seem to understand since of Urgency. 20+ minutes wait ya I’ll pass next time and go else where
Jose Aleman
Being in a hurry I picked up a Maui Sunrise at the Costa Mesa spot rather than my usual HB location. I guessed they ran out of bananas bc they only put 4 measly slices. Also not the friendliest staff. Won’t be stopping here again.
Atmosphere: 4
Food: 3
Service: 3
Shana McGinnis
Beach vibes and açaí bowls served with a smile!
(For HSP’s and others sensitive to noise the blenders are very loud and so is the music, but once you order you can sit outside where it is quieter.)
Atmosphere: 5
Food: 5
Service: 5
Sophie Carrera
Wow, I’ve never met such a kind, hardworking young woman until I met Lesley at this location! From the moment I arrived, her warm smile and positive energy stood out. Lesley went above and beyond to make sure I had an amazing experience! You can tell she takes real pride in her work and truly cares about the people she helps. She’s a rare gem, and this place is lucky to have her! If every business had a Lesley, the world would be a much better place.
Atmosphere: 5
Food: 5
Service: 5
Edith Wilson
I was at banzai bowl earlier today around 1pm Sunday 6/22/25, I had a young lady take my order who was VERY rude while taking my order. Didn't say hi or ask how my day has been going. Had a very rude undertone in her voice and attitude while taking my order. I did happen to catch her name and it's Megan. I hope banzai management takes accountability to this and teach their workers on how to approach customers
This place is a complete mess with three employees, and you stand in front of the cashier and they don't care , they are taking to each other and you say HELLO HELLO but it doesn't matter. They take care of you when they want, and the food is overrated, so don't go there is a bad bad service
Atmosphere: 1
Food: 4
Service: 1
ashley castaneda
That young man jose is such a hard worker! give that man a raise! Helpful and gave me a good recommendation on my first time being there 👍🏻
Atmosphere: 5
Food: 5
Service: 5
Sean Duggan
Great bowls and smoothies with high quality ingredients and a fair price.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Bee Pollen
A M
Went to the store today 09.29.2024 to pick up an online order. I go to the cash register, stands a guy and does not say hello brazenly. Next to stands the same girl blonde and the same does not say hello. Showed my order, they silently put 3 glasses and said everything is ready. I wonder if when they buy an order they carry the food in their hands without a bag. I asked for a bag, they gave me a box 😹🙈 God what a horror. Why do you have such terrible service and people working there? Are they taught to say hello at the entrance? Or did I walk into their house without permission?
Atmosphere: 1
Food: 1
Service: 1
Alena Mamaeva
Went to the store today 09.29.2024 to pick up an online order. I go to the cash register, stands a guy and does not say hello brazenly. Next to stands the same girl blonde and the same does not say hello. Showed my order, they silently put 3 glasses and said everything is ready. I wonder if when they buy an order they carry the food in their hands without a bag. I asked for a bag, they gave me a box ?? God what a horror. Why do you have such terrible service and people working there? Are they taught to say hello at the entrance? Or did I walk into their house without permission?
Unfortunately the quality here has gone wayyy down… I got a bowl and there’s honey smothered on the whole outside of the container, the lid and the spoon that’s inside the container (so weird that they put it inside). The kiwi and strawberries look & taste so old and the granola is stale. You’re better off making your own açaí bowl at home for a fraction of the cost.
I had an awful experience here. The menu text was so tiny I couldn’t read it, so I asked Kiara (the girl taking orders) what was in my order. She said everything except coconut. I hate coconut, and if she had told me, I never would have ordered it. Alas, the kiwi that was supposed to be in my order wasn’t there. When I noticed the issue, Kiara was extremely rude, rolled her eyes, and acted like I was the problem. Totally unprofessional. Worst customer service I’ve had in a long time.
Service: 1
My favorite place to get an acai smoothie when I travel to California.
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Acai
Slow going very slow if your not friends with the staff wait time is very long.
NO COSTUME SERVICE!!!!!!
Staff doesn’t seem to understand since of Urgency. 20+ minutes wait ya I’ll pass next time and go else where
Being in a hurry I picked up a Maui Sunrise at the Costa Mesa spot rather than my usual HB location. I guessed they ran out of bananas bc they only put 4 measly slices. Also not the friendliest staff. Won’t be stopping here again.
Atmosphere: 4
Food: 3
Service: 3
Beach vibes and açaí bowls served with a smile!
(For HSP’s and others sensitive to noise the blenders are very loud and so is the music, but once you order you can sit outside where it is quieter.)
Atmosphere: 5
Food: 5
Service: 5
Wow, I’ve never met such a kind, hardworking young woman until I met Lesley at this location! From the moment I arrived, her warm smile and positive energy stood out. Lesley went above and beyond to make sure I had an amazing experience! You can tell she takes real pride in her work and truly cares about the people she helps. She’s a rare gem, and this place is lucky to have her! If every business had a Lesley, the world would be a much better place.
Atmosphere: 5
Food: 5
Service: 5
I was at banzai bowl earlier today around 1pm Sunday 6/22/25, I had a young lady take my order who was VERY rude while taking my order. Didn't say hi or ask how my day has been going. Had a very rude undertone in her voice and attitude while taking my order. I did happen to catch her name and it's Megan. I hope banzai management takes accountability to this and teach their workers on how to approach customers
Atmosphere: 1
Food: 1
Good 👍🏻⟡.·
Love it more than ever!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This place is a complete mess with three employees, and you stand in front of the cashier and they don't care , they are taking to each other and you say HELLO HELLO but it doesn't matter. They take care of you when they want, and the food is overrated, so don't go there is a bad bad service
Atmosphere: 1
Food: 4
Service: 1
That young man jose is such a hard worker! give that man a raise! Helpful and gave me a good recommendation on my first time being there 👍🏻
Atmosphere: 5
Food: 5
Service: 5
Great bowls and smoothies with high quality ingredients and a fair price.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Bee Pollen
Went to the store today 09.29.2024 to pick up an online order.
I go to the cash register, stands a guy and does not say hello brazenly.
Next to stands the same girl blonde and the same does not say hello.
Showed my order, they silently put 3 glasses and said everything is ready.
I wonder if when they buy an order they carry the food in their hands without a bag.
I asked for a bag, they gave me a box 😹🙈 God what a horror.
Why do you have such terrible service and people working there? Are they taught to say hello at the entrance? Or did I walk into their house without permission?
Atmosphere: 1
Food: 1
Service: 1
Went to the store today 09.29.2024 to pick up an online order.
I go to the cash register, stands a guy and does not say hello brazenly.
Next to stands the same girl blonde and the same does not say hello.
Showed my order, they silently put 3 glasses and said everything is ready.
I wonder if when they buy an order they carry the food in their hands without a bag.
I asked for a bag, they gave me a box ?? God what a horror.
Why do you have such terrible service and people working there? Are they taught to say hello at the entrance? Or did I walk into their house without permission?
Atmosphere: 1
Food: 1
Service: 1
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