Big chopsticks
1089 Baker St C, Costa Mesa
(714) 617-4487
Recent Reviews
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this place isn't even a place as far as I'm concerned. you walk in, order from the huge screen as the lady just stands there behind the window/counter just looking at you. like why can't you just walk in and up to the counter and place your order with the chick behind the counter.... it makes no sense at all what so ever. definitely not a very friendly environment or people really. they need to smile every once in a while and talk with your customers instead of sitting there staring at them putting their order in.
just my opinion. and the food really isn't not the greatest. not worth visiting a second time that's for sure.
Atmosphere: 1
Food: 1
Service: 1
I don't know how this place is still in business. The food is absolutely awful and has no taste or flavor. The rice was undercooked, the noodles were bland, the orange chicken's texture was not consistent with other places, the staff looks like they don't have proper hygiene, the customer service is terrible. I would suggest that you go elsewhere, avoid this place at all costs, this poor excuse for chinese food is a huge disappointment. So many other places to do it better, heck even pick up sticks does it right. If you like horrid customer service, terrible food and dirty employees, then go ahead and give them a try. I would leave zero stars if it was allowed. You've been warned.
Atmosphere: 1
Food: 1
Service: 1
Unfortunately ordered through Postmates and meal was horrible. Ordered Chicken & Broccoli (horrible and came in a greasy white sauce - not the typcial brown sauce) and Chicken Chow Mein (okay). They also provided some soup which was inedible.
“The young man shouted at me and other customers twice, simply because we wanted to pay in cash while looking up items on the machine. The first time he yelled, we calmly explained that we were searching for the items ourselves, but just five seconds later, he shouted again, frustrated that we hadn’t walked over to his stand as he had instructed. As soon as he raised his voice at us again, we left in anger and frustration. Meanwhile, he sat there, absorbed in his phone, showing complete indifference to us. His unprofessional and disrespectful behavior was unacceptable. Wearing glasses and with a lack of any welcoming attitude, he gave a very poor impression. Such conduct is not suitable for a customer service role, and I firmly believe he should be dismissed immediately. I am a regular customer here, but after this experience, I will not be returning.
Atmosphere: 1
Food: 1
Service: 1
THE BOY SHOUTED AT ME AND OTHER CUSTOMERS JUST BECAUSE WE WANT TO PAY CASH BUT LOOK UP ITEM THROUGH THE MACHINE. He taught us to come to his stand table but he just only sit and look at his phone. He is extremely unprofessional and rude staff. He is the boy with glasses is and not very welcoming. Should be fired asap. I'm a regular here but after today, I won't comeback anymore.
Atmosphere: 1
Food: 2
Service: 1
I went to this place on a Monday night, it was the only place open until 2am, close to my house and different from fast food. I ordered a dish that had rice, orange chicken, beef and pasta, and the meat smelled bad, like it was already spoiled. In addition to the terrible and delayed service, there are not even chairs to sit and wait for your order. It took us more than 35 minutes for two dishes for two people; Apparently there was only one person doing the job. Anyway, if you have the opportunity to eat or order takeout from this place, I recommend you miss it.
Atmosphere: 1
Food: 2
Service: 1
Wor Wonton and Hot and Sour Soup are amazing here! Great weekday special!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot & Sour Soup, Wor Wonton Soup
The place was small, the food portions were smaller, and the only big thing was the prices!
Atmosphere: 1
Food: 1
Service: 1
Never ever gonna even consider this
Atmosphere: 1
Food: 1
Service: 1
This place is one of the worst fast foods ever. The owner does not care to make things right when they clearly are at fault and knows it. The foods are really low quality and portions are small. They are not worth the prices. It also feels like a heatwave inside the restaurant. Who could possibly dine there? It’s obvious the owner doesn’t care about anything or his customers other than making money. They deserve to be shut down asap based on so many bad reviews and dissatisfied customers. My first time there and will never return. There are far better ones closer to home.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Extremely rude staff and super expensive food. Chinese No. 1 Chinese food restaurant around the corner is much better.
Atmosphere: 1
Food: 2
Service: 1
I've been here twice. The food is prepared well but my taste buds don't seem to have a want for anything on the menu so far, (except maybe the wontons). Service is what you'd expect in spite of a language barrier. The atmosphere leaves much to the imagination, but as a small take-out restaurant you shouldn't expect an extravagant dine-in experience naturally. What's the best part about this place? It's open late! That's a big selling point honestly.
Atmosphere: 2
Food: 3
Service: 4
Recommended dishes: Sweet & Sour Chicken
Best Chinese food in OC! No heat lamps and chaffing dishes. Everything is made fresh to order. The garlic shrimp and Mongolian beef are our favorites. This place is take out only. You can walk in to place your order, but I believe they prefer if you order by app.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Mongolian Beef
Employee is rude never comeback again
Atmosphere: 1
Food: 1
Service: 1
bad customer service.
Atmosphere: 1
Food: 1
Service: 1
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