Poor service. Don’t go to this restaurant and don’t place your order on Uber Eats and DoorDash. No one is listening here. Totally unprofessional. I waited 25 minutes and cancelled my order but no one concerned. Poor atmosphere, unprofessional staff. All are use less. 0 star
Atmosphere: 1
Service: 1
Louis Vas
Nice restaurant for lunch. Great food and prices.
Atmosphere: 5
Food: 5
Service: 4
Ivonne Diaz
We went to China Village last night because a family member came to visit from out of town. It was my husband, our 5-year-old, our relative, and myself.
From the moment we sat down, we felt rushed. The server (a shorter lady with glasses) came up right away asking if we were ready to order when we had just been seated. We hadn’t even looked at the menu yet. We ordered drinks, and while we were still deciding, she stood there and kept suggesting appetizers, even after we politely said no multiple times. I finally had to firmly say, “Ma’am, we’re okay for now.”
A few minutes later, two more servers came by asking if we were ready to order, which added to the pressure. We placed our order quickly, just to avoid feeling rushed. Our appetizer and meals came out at the same time, but our drinks were forgotten — we had to ask the busboy for them, and he was actually very kind and attentive (he deserves recognition).
When we were nearly done, the server came over asking how many boxes we needed — even though our relative was still eating. She stopped mid-meal and said she’d just take her food to go because of how rushed we felt.
The check came to about $115, and we left an $8 tip, which we felt was fair considering the poor service, the forgotten drinks, and the overall pressure we experienced. The shocking part came when the server counted our money right in front of us and said, “You realize this is for your food and this is my tip?” She pointed out the suggested tip amount and asked multiple times if we were sure we didn’t want to leave more. I told her yes, that’s what we’re leaving. She then said she’d “go talk to the cashier.”
It was incredibly uncomfortable and embarrassing, especially in front of our visiting family member. The food at China Village is amazing — we’ve always loved it — but this experience left us very disappointed.
The busboy and other staff were great, but the service from this particular server and the way she handled the tip situation was completely unprofessional. Sadly, we’ll probably just do takeout or DoorDash from now on instead of dining in.
glory kennemer
The best Chinese food money can buy anywhere.
Atmosphere: 5
Food: 5
Service: 5
J Rosales
Hello! We love the food at this restaurant. I am giving 1 star for service because of the two ladies who worked on Sunday evening September 14. Both of them had the worst customer service (the two other gentlemen were amazing). 1—When we ordered a small soup, our waitress asked how many people were there, and I said 4. She probably wanted me to order a bigger soup, but I said that we liked a small soup because we were going to order other food items. She was clearly upset. 2- We ordered water for everyone, my 4-year-old daughter put her hand inside my water……. So I asked the waiter if she could please give me another glass of water and she got upset. I understand that we wasted a glass of water but I would be happy to pay for it since we love the food at this restaurant. 3- When I pay using Apple Pay the lady at the register had a bad attitude as well and she entered the tip by herself, she left the %18 of the bill which was okay but she had no right to enter a tip on behalf of a customer.
Atmosphere: 5
Food: 5
Service: 1
JustHab
Great food had Mongolian beef and hot sour soup. A little bit more expensive but you get HUGE portions.
Atmosphere: 5
Food: 5
Service: 5
Romina Castro Cervera
They tried to scam me on my receipt and when I told them they acted like they didn’t understand me. Also they try to pressure you to order more things and bring you food to your table that you never ordered so they can charge you more. Really bad service.
Atmosphere: 1
Food: 3
Service: 1
Barb Gordon
Did take out and it was phenomenal. So delicious and hot! Great portion sizes and super friendly service
Atmosphere: 5
Food: 5
Service: 5
Joseph Allen Jemera
Very satisfied with what we ordered here. Orange chicken was amazing. Staff were very friendly and very helpful.
Atmosphere: 5
Food: 5
Service: 5
Jimmy
Food is really good. Would come here very often, however, service is terrible. Left a 15% tip and the waitress didn't let me and my family leave until we tipped 25%. This is the worst. Will not be coming back here.
idk what people talking about this place is legit in everyway.
Atmosphere: 5
Food: 5
Service: 5
James Dreer
The pot stickers were very burnt. The first time I got the Beef Chow Fun the dish was very good. The second time the noodles and beef had no flavor like they forgot to add the sauce. Clearly the better chef was off today. Maybe don't go on Tuesdays.
Atmosphere: 4
Food: 2
Service: 4
Nancy Lam-Chew
This is my go to Chinese restaurant when I want to eat something quick and tasty. The service was quick and friendly and the food delicious.
Atmosphere: 4
Food: 4
Service: 5
Mike
Definitely get your money's worth and staff are so friendly. Would highly recommend!
Atmosphere: 5
Food: 5
Service: 5
William Cook
Crispy noodle house chow mein. Great Crispy fried noodles, just served in a too small a plate. I am not a fan of the overly sweet brown sauce used on this dish, I grew up with a more clean clear or wine based sauce. The vegetables were fresh crisp and tasty. Meats of shrimp, chicken, beef were tender and made this a repeating thing to eat. I just need a lighter healthier sauce.
Poor service. Don’t go to this restaurant and don’t place your order on Uber Eats and DoorDash. No one is listening here. Totally unprofessional. I waited 25 minutes and cancelled my order but no one concerned. Poor atmosphere, unprofessional staff. All are use less. 0 star
Atmosphere: 1
Service: 1
Nice restaurant for lunch. Great food and prices.
Atmosphere: 5
Food: 5
Service: 4
We went to China Village last night because a family member came to visit from out of town. It was my husband, our 5-year-old, our relative, and myself.
From the moment we sat down, we felt rushed. The server (a shorter lady with glasses) came up right away asking if we were ready to order when we had just been seated. We hadn’t even looked at the menu yet. We ordered drinks, and while we were still deciding, she stood there and kept suggesting appetizers, even after we politely said no multiple times. I finally had to firmly say, “Ma’am, we’re okay for now.”
A few minutes later, two more servers came by asking if we were ready to order, which added to the pressure. We placed our order quickly, just to avoid feeling rushed. Our appetizer and meals came out at the same time, but our drinks were forgotten — we had to ask the busboy for them, and he was actually very kind and attentive (he deserves recognition).
When we were nearly done, the server came over asking how many boxes we needed — even though our relative was still eating. She stopped mid-meal and said she’d just take her food to go because of how rushed we felt.
The check came to about $115, and we left an $8 tip, which we felt was fair considering the poor service, the forgotten drinks, and the overall pressure we experienced. The shocking part came when the server counted our money right in front of us and said, “You realize this is for your food and this is my tip?” She pointed out the suggested tip amount and asked multiple times if we were sure we didn’t want to leave more. I told her yes, that’s what we’re leaving. She then said she’d “go talk to the cashier.”
It was incredibly uncomfortable and embarrassing, especially in front of our visiting family member. The food at China Village is amazing — we’ve always loved it — but this experience left us very disappointed.
The busboy and other staff were great, but the service from this particular server and the way she handled the tip situation was completely unprofessional. Sadly, we’ll probably just do takeout or DoorDash from now on instead of dining in.
The best Chinese food money can buy anywhere.
Atmosphere: 5
Food: 5
Service: 5
Hello!
We love the food at this restaurant. I am giving 1 star for service because of the two ladies who worked on Sunday evening September 14. Both of them had the worst customer service (the two other gentlemen were amazing).
1—When we ordered a small soup, our waitress asked how many people were there, and I said 4. She probably wanted me to order a bigger soup, but I said that we liked a small soup because we were going to order other food items. She was clearly upset.
2- We ordered water for everyone, my 4-year-old daughter put her hand inside my water……. So I asked the waiter if she could please give me another glass of water and she got upset. I understand that we wasted a glass of water but I would be happy to pay for it since we love the food at this restaurant.
3- When I pay using Apple Pay the lady at the register had a bad attitude as well and she entered the tip by herself, she left the %18 of the bill which was okay but she had no right to enter a tip on behalf of a customer.
Atmosphere: 5
Food: 5
Service: 1
Great food had Mongolian beef and hot sour soup. A little bit more expensive but you get HUGE portions.
Atmosphere: 5
Food: 5
Service: 5
They tried to scam me on my receipt and when I told them they acted like they didn’t understand me. Also they try to pressure you to order more things and bring you food to your table that you never ordered so they can charge you more. Really bad service.
Atmosphere: 1
Food: 3
Service: 1
Did take out and it was phenomenal. So delicious and hot! Great portion sizes and super friendly service
Atmosphere: 5
Food: 5
Service: 5
Very satisfied with what we ordered here. Orange chicken was amazing. Staff were very friendly and very helpful.
Atmosphere: 5
Food: 5
Service: 5
Food is really good. Would come here very often, however, service is terrible. Left a 15% tip and the waitress didn't let me and my family leave until we tipped 25%.
This is the worst. Will not be coming back here.
Atmosphere: 3
Food: 4
Service: 1
Restaurantji Recommends
idk what people talking about this place is legit in everyway.
Atmosphere: 5
Food: 5
Service: 5
The pot stickers were very burnt. The first time I got the Beef Chow Fun the dish was very good. The second time the noodles and beef had no flavor like they forgot to add the sauce. Clearly the better chef was off today. Maybe don't go on Tuesdays.
Atmosphere: 4
Food: 2
Service: 4
This is my go to Chinese restaurant when I want to eat something quick and tasty. The service was quick and friendly and the food delicious.
Atmosphere: 4
Food: 4
Service: 5
Definitely get your money's worth and staff are so friendly. Would highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Crispy noodle house chow mein. Great Crispy fried noodles, just served in a too small a plate. I am not a fan of the overly sweet brown sauce used on this dish, I grew up with a more clean clear or wine based sauce. The vegetables were fresh crisp and tasty. Meats of shrimp, chicken, beef were tender and made this a repeating thing to eat. I just need a lighter healthier sauce.
Atmosphere: 5
Food: 4
Service: 5
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