Don Luís bakery and Pastries

Delicious fresh bread, but the people running this place are rude.

Late one night the door was wide open with no “closed” sign, so I walked in like any normal person would. A tall young guy in the back was washing dishes, stops, walks up, takes out one AirPod, and goes: “So you still walked in after seeing the folded mat…?”
I told him the door was open so I assumed they were still open, and I apologized. He literally turns around mid-sentence and ignores me for the rest of the time I’m there.. even when I’m politely asking normal questions like what time they usually close.
I get having a rough shift. But making customers feel stupid for walking into an open business, then intentionally stonewalling them, is not it. It completely kills the vibe and makes you not want to come back.

Also: the owner very obviously copy pastes ChatGPT responses to low reviews, they even accidentally left part of an AI prompt in one before.
I don’t want an AI reply. I want basic human courtesy, in the store and online. Which sucks, because the bread is genuinely great.
Anyway, pro tip: if the front mat is even slightly folded, apparently that means “closed.”

Atmosphere: 2

Food: 5

Service: 1

I recommend going to this bakery; they have authentic Mexican bread. The mini conchas are delicious. We didn't get any roscas de Reyes 😅 but that's because we didn't order them in advance.🤭

Atmosphere: 5

Food: 5

Service: 5

By far best bakery ever, excellent pastries, super fresh everything, wish there was something similar by where I live.

Recommended dishes: Pan Dulce

Don Luis Bakery is THE bakery you are looking for. It’s fresh, delicious and nothing but the best. Truly a great place and outstanding flavor. Try it, you won't regret it.

Atmosphere: 5

Food: 5

Service: 5

Great bakery

Atmosphere: 5

Food: 5

Service: 5

The sweet bread is always on point. Great prices and service.

Atmosphere: 5

Food: 5

Service: 5

Luis and his whole staff are just lovely. Kind, knowledgeable, highly skilled! There is not a single item in this bakery that isn’t delicious. Order for birthdays, office meetings, events, a special “thinking of you” gift- you can’t go wrong here at Don Luis.

Atmosphere: 5

Food: 5

Service: 5

Thank you so much for supporting our school staff during conference week! These conchas were DELICIOUS!!!

Atmosphere: 5

Food: 5

Service: 5

Good old Hangover Bob only lives about a half mile from the Don Luis Bakery and Pastry Shop, so when his 40 year old daughter Hildamay finally moved out to a place of her own...it was time to party!
I asked if he'd rather have a couple kegs of beer or something from the Don Luis Bakery, and he said he's got plenty of kegs so bring some muffins! And....That's exactly what I brought, and man were they delicious! 5 stars ☆☆☆☆☆

Food: 5

Service: 5

The best, EVER!

Atmosphere: 5

Food: 5

Service: 5

I went out of my way to go get a croissant from them that I thought would be light and buttery and fluffy as a croissant should be It was the worst croissant I've ever had in my life I think they made it three days ago It was terrible but will never ever go there again I didn't even eat the croissant

Food: 1

Service: 5

I can't get enough sooooooo good

Atmosphere: 5

Food: 5

Service: 5

The Best Coconut cookies & my coffee make it a great day. They taste so good nice place and people. The Best !

Atmosphere: 5

Food: 5

Service: 5

The pastries are divine! Excellent customer service. Luis is so kind and welcoming.

Atmosphere: 5

Food: 5

Service: 5

Panadería Don Luis has the freshest pan dulce in all of Sonoma County. Always welcoming, and Analyssa is the absolute sweetest. Best customer service. They’re friendly, helpful, and kind. Highly recommend this bakery!

Atmosphere: 5

Food: 5

Service: 5