Why I cannot get through with just a simple telephone call to this specific location Or the Other Covina, Ca is beyond the basics of a professionally run Business. The Store Manager and District Manger of this location area should be Reviewed over for poor Customer service and lack of food quality to a corporate standard for each store location's food quality.
Atmosphere: 1
Food: 1
Service: 1
Jerry Chhum
Best Burger King I’ve ever been too, very clean, nice music, play area. Staff were wonderful. Thanks to management! Thank you! I see the hard work.
Atmosphere: 5
Food: 5
Service: 5
MR Daniel ASTORGA
IT WAS EXTREMELY TENSE I HAD MY ORDER TOSSED AT ME INSTEAD OF HANDED TO ME I DONT THINK THATS RIGHT I SEEN THE OTHER PEOPLE THAT ORDERED SHE HANDED THEM THEIR ORDERS DID I DO SOMETHING WRONG TO GET TREATED LIKE THAT IM NOT SURE I WANT TO RETURN TO THIS BURGER KING I NEVER GOT TREATED LIKE THIS BEFORE AT THIS LOCATION AND THIS IS BEARLY MY FIRST TIME HERE I NEVER THOUGHT IT WOULD BE MY LAST TIME I TRIED CALLING THE RESTAURANT AND I GOT THE OPERATOR
Atmosphere: 2
Food: 5
Service: 2
Rafael Manzo dj Rafita Solin
The cashier ( with tattoos in both arms) has bad attitude helping people in the window.
Atmosphere: 1
Food: 4
Service: 1
Maria Lopez
Stopped by for a quick lunch break around noon , had to check it out since this location got remodeled, decided to get myself a regular whopper . Only to be half way eating this burger and see a hair , definitely killed my appetite and had to spit it out. And I’m a blonde so I know it was definitely not my hair.
Atmosphere: 1
Food: 1
Service: 1
Elizabeth Lozada
I actually had a great experience. Deals are amazing, staff is nice and I got my order quick.
Atmosphere: 1
Food: 1
Service: 1
Ashley Palma
Delivery order with missing items, soda had no syrup and they would answer the phone and hang up on me.
Food: 1
Service: 1
Susan D
Newly renovated. New AI drive-thru order taker. Used twice, so far. Good experience. Drive-thru lane is tight, not recommended for large vehicles.
Atmosphere: 5
Food: 5
Service: 5
Linda Resendez
Food was bland . Drive thru took a long time
Atmosphere: 3
Food: 3
Service: 4
Diana “Dee” Enns
I usually love going to this place, however, i was really missing Derin today. He always gets my order right and makes good suggestions. has a great smile and is very personble. I really missed him.
I have been to this location four times, since it has been remodeled. Three of the four times they have not gotten my order right. Just got home today and this time they left my fries out and my order only consisted of a sandwich and fries. I will not be going back.
Charlene Jan
Health and drink
Food: 5
Alma Martinez
Great service and friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Alfonso Martinez
Customer service was fantastic. Cashier Riley was one of the nicest ppl I've spoken to. And didnt make me feel rushed to order my food. The fries werent over salted either 10/10 and she gave me a Crown. Also Riley was really cute if she see this lemme get your number I was too shy to ask.
Why I cannot get through with just a simple telephone call to this specific location Or the Other Covina, Ca is beyond the basics of a professionally run Business. The Store Manager and District Manger of this location area should be Reviewed over for poor Customer service and lack of food quality to a corporate standard for each store location's food quality.
Atmosphere: 1
Food: 1
Service: 1
Best Burger King I’ve ever been too, very clean, nice music, play area. Staff were wonderful. Thanks to management! Thank you! I see the hard work.
Atmosphere: 5
Food: 5
Service: 5
IT WAS EXTREMELY TENSE I HAD MY ORDER TOSSED AT ME INSTEAD OF HANDED TO ME I DONT THINK THATS RIGHT I SEEN THE OTHER PEOPLE THAT ORDERED SHE HANDED THEM THEIR ORDERS DID I DO SOMETHING WRONG TO GET TREATED LIKE THAT IM NOT SURE I WANT TO RETURN TO THIS BURGER KING I NEVER GOT TREATED LIKE THIS BEFORE AT THIS LOCATION AND THIS IS BEARLY MY FIRST TIME HERE I NEVER THOUGHT IT WOULD BE MY LAST TIME I TRIED CALLING THE RESTAURANT AND I GOT THE OPERATOR
Atmosphere: 2
Food: 5
Service: 2
The cashier ( with tattoos in both arms) has bad attitude helping people in the window.
Atmosphere: 1
Food: 4
Service: 1
Stopped by for a quick lunch break around noon , had to check it out since this location got remodeled, decided to get myself a regular whopper . Only to be half way eating this burger and see a hair , definitely killed my appetite and had to spit it out. And I’m a blonde so I know it was definitely not my hair.
Atmosphere: 1
Food: 1
Service: 1
I actually had a great experience. Deals are amazing, staff is nice and I got my order quick.
Atmosphere: 1
Food: 1
Service: 1
Delivery order with missing items, soda had no syrup and they would answer the phone and hang up on me.
Food: 1
Service: 1
Newly renovated. New AI drive-thru order taker. Used twice, so far. Good experience. Drive-thru lane is tight, not recommended for large vehicles.
Atmosphere: 5
Food: 5
Service: 5
Food was bland . Drive thru took a long time
Atmosphere: 3
Food: 3
Service: 4
I usually love going to this place, however, i was really missing Derin today. He always gets my order right and makes good suggestions. has a great smile and is very personble. I really missed him.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Amazing always I love food and service from here
Atmosphere: 5
Food: 5
Service: 5
I have been to this location four times, since it has been remodeled. Three of the four times they have not gotten my order right. Just got home today and this time they left my fries out and my order only consisted of a sandwich and fries. I will not be going back.
Health and drink
Food: 5
Great service and friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Customer service was fantastic. Cashier Riley was one of the nicest ppl I've spoken to. And didnt make me feel rushed to order my food. The fries werent over salted either 10/10 and she gave me a Crown.
Also Riley was really cute if she see this lemme get your number I was too shy to ask.
Atmosphere: 4
Food: 5
Service: 5
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