Left a bad review, thought I was being harsh and deleted it right away. Chose this location on accident and just as bad as last time. 1st time came at 9:25 to get my to go order and doors were locked I had to wait 20 mins in drive through to get my food. This time sub par service again and the burrito was super small. I had to remind the guy at the counter of the drink. When I got back to my destination I found there's no utensils, no dressing, no salsas, no napkins, no chips that came with the meal. Choose the next pollo loco on Badillo if you can. Avoid this location.
Crystal Aceves
Visited this location for the first time and Omar was so awesome! He gave excellent and fast service as well as some great suggestions on the salsa options.
Thomas
When they charge you for extra cilantro salad dressing they could at least put it in the bag. They gave fast food employees a big raise but they still can't seem to get my order correct. $21.00 for a meal is too much to screw it up. Very disappointing.
Yoliee G
Food is always warm & staff is the nicest here. I really enjoy dining there specially when an employee named yarely is working. She is so sweet & always has a smile on her face. Her customer service is always on point. Cant complain about the rest of the staff either, everyone is really nice but she really takes the time to be kind.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Rotisserie Chicken, Chips, Two Churros, 3pc Chicken - Leg & Thigh Meal
ema ochoa
Best service n chicken always with a smile
Atmosphere: 5
Food: 5
Service: 5
Angel Vazquez
I went for lunch on Saturday morning with my friends, we grabbed the 12 pies that were on special. The chicken was very delicious, we grabbed rice and beans with dad that was also good. We really liked the green sauce, it has a lot of flavor. The service It was very good Restaurant very clean
Atmosphere: 5
Food: 5
Service: 5
Madalena Zuñiga Ayala
Excellent service, friendliness, attention is very good and the quality of food is excellent.
Atmosphere: 5
Food: 5
Service: 5
Anthony Schrader
This place is GREAT !! the employees are really sweet && they aren't stingy with their salsas like all the other pollo locos. While I was there the place with clean , there was someone constantly come out to wipe tables. And they greet you when you arrive. Will be coming back.
Atmosphere: 5
Food: 5
Service: 5
Maria Flores
We came for dinner, we grabbed a family meal and everything was delicious. Very good place
Atmosphere: 5
Food: 5
Service: 5
Kayla
Came here yesterday and it was GREAT , super friendly staff && the chicken was delicious. Will be coming back .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 12pc Family Meal, Chips and Guacamole
The staff is super friendly and welcoming definitely the best pollo loco in the area 😀😀😀😀😀😀😀 My favorite order is the 2pc combo as it fills you up for a good price. Definitely recommend this location if you haven’t tried pollo loco before!!!!!!!!!
my favorite place to order from i absolutely love the food and the service is amazing!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rotisserie Chicken, Original Pollo Bowl, Chips, Chips and Guacamole, 3pc Chicken - Leg & Thigh Meal
Alanni Garcia
All I can say is... YUMMY!! Very clean, delicious food, chicken on point like always, when I came here with the family!
Atmosphere: 5
Food: 5
Service: 5
Monique M
I got chicken nachos! They where loaded with salt!! The chips tasted old from 2 days ago!! The nachos alone looked gross!! Then on top of it, they gave me no receipt !!
Left a bad review, thought I was being harsh and deleted it right away. Chose this location on accident and just as bad as last time. 1st time came at 9:25 to get my to go order and doors were locked I had to wait 20 mins in drive through to get my food. This time sub par service again and the burrito was super small. I had to remind the guy at the counter of the drink. When I got back to my destination I found there's no utensils, no dressing, no salsas, no napkins, no chips that came with the meal. Choose the next pollo loco on Badillo if you can. Avoid this location.
Visited this location for the first time and Omar was so awesome! He gave excellent and fast service as well as some great suggestions on the salsa options.
When they charge you for extra cilantro salad dressing they could at least put it in the bag. They gave fast food employees a big raise but they still can't seem to get my order correct. $21.00 for a meal is too much to screw it up. Very disappointing.
Food is always warm & staff is the nicest here. I really enjoy dining there specially when an employee named yarely is working. She is so sweet & always has a smile on her face. Her customer service is always on point. Cant complain about the rest of the staff either, everyone is really nice but she really takes the time to be kind.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Rotisserie Chicken, Chips, Two Churros, 3pc Chicken - Leg & Thigh Meal
Best service n chicken always with a smile
Atmosphere: 5
Food: 5
Service: 5
I went for lunch on Saturday morning with my friends, we grabbed the 12 pies that were on special. The chicken was very delicious, we grabbed rice and beans with dad that was also good. We really liked the green sauce, it has a lot of flavor. The service It was very good Restaurant very clean
Atmosphere: 5
Food: 5
Service: 5
Excellent service, friendliness, attention is very good and the quality of food is excellent.
Atmosphere: 5
Food: 5
Service: 5
This place is GREAT !! the employees are really sweet && they aren't stingy with their salsas like all the other pollo locos. While I was there the place with clean , there was someone constantly come out to wipe tables. And they greet you when you arrive. Will be coming back.
Atmosphere: 5
Food: 5
Service: 5
We came for dinner, we grabbed a family meal and everything was delicious. Very good place
Atmosphere: 5
Food: 5
Service: 5
Came here yesterday and it was GREAT , super friendly staff && the chicken was delicious. Will be coming back .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 12pc Family Meal, Chips and Guacamole
Restaurantji Recommends
The staff is super friendly and welcoming definitely the best pollo loco in the area 😀😀😀😀😀😀😀 My favorite order is the 2pc combo as it fills you up for a good price. Definitely recommend this location if you haven’t tried pollo loco before!!!!!!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rotisserie Chicken, Grilled Chicken Salad, Avocado, Chips
my favorite place to order from i absolutely love the food and the service is amazing!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rotisserie Chicken, Original Pollo Bowl, Chips, Chips and Guacamole, 3pc Chicken - Leg & Thigh Meal
All I can say is... YUMMY!! Very clean, delicious food, chicken on point like always, when I came here with the family!
Atmosphere: 5
Food: 5
Service: 5
I got chicken nachos! They where loaded with salt!! The chips tasted old from 2 days ago!! The nachos alone looked gross!! Then on top of it, they gave me no receipt !!
Atmosphere: 1
Food: 1
Service: 1
Great.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Grilled Chicken Salad
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