McDonald's

928 N Azusa Ave, Covina
(626) 859-0176

Recent Reviews

Sort by
ANGELES NEGRON

There is no specific way to enter the drive thru. Minimal parking.

Atmosphere: 2

Food: 3

Service: 3

Alex Garcia

Very good

Atmosphere: 4

Food: 4

Service: 4

Felipe Cervantes

Cold potatoes and chunks, service mmm well more or less, it should improve

Atmosphere: 2

Food: 3

Service: 3

Mimo 4375

Good place

Atmosphere: 3

Food: 3

Service: 5

Natalie Lucero

The prices went up and the service went down. The last three times I ordered from this location at drive up the order was wrong. Today I ordered 2 plain cheese burgers and I got 2 regular cheese burgers. The burgers were the entire order. Then last week I ordered 10 set chicken nuggets and I got 4 instead. Then a few days before I got the ten set nuggets with sweet and sour sauce and they at least gave me the ten nuggets, but with BBQ sauce. Three strikes in two weeks I'm out. From now on I am going to the Azusa freeway location. It at little out of the way, but at least the order will be right.

Food: 3

Service: 2

Rene Martinez

I love McDonald's coffee and food The only problem depends on the restaurant because now it is a different owner, the service is bad and some of them.

Atmosphere: 4

Food: 4

Service: 4

Henry Serrano

The slowest McD's drive thru in all of the area. Leads to angry customers in the drive thru lines arguing to get in. Ghetto!

Atmosphere: 1

Food: 2

Service: 1

Elva J Ibarra

PLEASE YOU WILL GET FOOD POISONING AT THIS LOCATION! I would recommend not going to this location. My boyfriend and I got really bad food poisoning. I got chicken nuggets and he got double cheese burger. He had to deal with so much. With all the pain he ensured. PLEASE DO NOT GO TO THIS LOCATION!

Atmosphere: 1

Food: 1

Service: 1

Kelly Benson

Food is always cold

Atmosphere: 3

Food: 2

Service: 4

Kyle

The delivery driver of this McDonald's drove me away. I was drinking my McDonald's coffee in the car when suddenly a loud horn blew, which startled me and I was very angry. The driver did not explain anything at first and made annoying gestures to drive me away. I was almost finished with my existing coffee. I got out of the car and went into McDonald's to buy another cup of coffee. I was thinking of buying the coffee and leaving, but the driver walked into McDonald's to drive me away, and the clerk also drove me away. I wanted to return the coffee but was refused. The clerk said "you will leave eventually." what a wonderful pun, made me feel like I was in the Yellowstone TV series. Eating at McDonalds and parking was like offending a family that had existed for 140 years and I pay money for let them insult me. Dutton never turns away his guests. But you do ;) No fun, no joy. I will not eat at any McDonald's anymore, and I will miss the plain sundae. But it's time to leave McDonald's forever.

Food: 4

Service: 1

N K Abbi

Quick service, professional associates and clean location.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries

Wend Jrz

How is it possible that they only allow one order to be picked up at a time. We had 3 orders and we had to re-enter the line 3 times. It's stupid. We also ordered ranch and buffalo for each order and he told us that he could only give us 1 and 1. There were three orders. Either the employee was being rude or it was orders from above. The worst McDonald's

Service: 1

Alice Rosado

Efficient service. My food was fresh and hot <French fries >

Atmosphere: 3

Food: 3

Service: 3

Timothy Liska

Pretty clean restaurant. Didn't like to order from the screen

Atmosphere: 4

Food: 4

Service: 3

Recommended dishes: Bacon Egg and Cheese Biscuit Hash Brown and a Sausage Mcmuffin, Breakfast Burritos, Egg Mcmuffin, Hash Browns

Wendy Mendizabal

Terrible drive thru customer service from "Ceci" a shift manager. On Saturday evening 10/5 I had a very unpleasant experience with her and one of the other employees. First, they gave me cup of soda halfway filled up, I didn't say anything, they pass me my food and closed the window, comes back to the window and asked me if I'm missing anything because I'm still at the window and I said, "yes, the strawberry shake and plain sundae" she leaves and brings back a watery shake, I don't say anything. She leaves the window and comes back and rudely tells me that she forgot to charge me the sundae so now I need to park, go inside to order because they have a long line. I said "No, please charge me the sundae" the employee and Ceci are now arguing with me, telling me they can't help me, that they can't charge me the sundae that I need to get off, and that I'm holding up the line. So, I said I'm not moving, charge me or give me the sundae for free. Ceci refused to do either and threatens me, tells me she's going to call the cops, and she can't believe I"M MAKING a big deal for an ice cream, I said "you are making this a big deal". Please keep in mind she's on the phone calling the cops and even had the nerve to ask me for my license plate while I have my two young children in the car, now they are scared. I stayed calmed didn't raise my voice didn't use foul language. I worked at McDonalds when I was in high school, so I know they are just trying to rush me out to manipulate the timer, and they wasted more time arguing with me, when they could've easily made their problem go away. Ceci mentioned it was just them working the drive thru, not my problem specifically when they have nasty attitudes. It doesn't end there; I finally leave because now I'm running late however, I pulled up to set up my gps, so I hear the car behind me asking what the problem was and Ceci proceeds by telling her "She wanted a free sundae". lol the nerve of this shift manager. What kind of employees do you expect to have when their manager has zero idea of how to do her job as a leader. The way she handled our situation was below average and not acceptable. A capable manager what had been able to easily charge me the sundae that they forgot to charge and get me out of there without a problem. So, I left this location with a half full soda cup, a watery shake I end up throwing away, no sundae, and the cops being called at me because between two employees they couldn't handle a very small challenge.

Atmosphere: 1

Food: 1

Service: 1

Loading...