The pizza was a little overcooked, but it was hot, and my peppers were dry. Papa John charged me 28.00 for a large pizza and soda plus delivery fees when Uber Eats charges 49.00 to delivery of a meal that cost only 20.00, which was cold and nasty, so I'm thankful that I wasn't charged double for my meal at Papa John.
Atmosphere: 4
Food: 4
Service: 4
Jay Jay
I ordered two pizzas on 1/20/25 around 5 pm and was very disappointed with the service that I received. The young Caucasian Woman working had a HORRIBLE attitude with everyone coming in. She really looked miserable and looked like she hates her job. The pizzas tasted amazing but she did not cut the pizzas correctly so my family and I had to rip the slices apart and the all the toppings came off the pizza. She clearly needs to be re trained on Customer Service. Without us the customer she would have no job. We will never be ordering from this location again
Atmosphere: 1
Food: 5
Service: 1
paul jochimsen
Workers here super Friendly & really helpful
Parking: Very easy to park
Wheelchair accessibility: Wheelchair ramp is next to the store
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Create Your Own Pizza
Martin F
I placed an order on July 23rd for July 31st the order was supposed to be delivered by 4pm they called to verify I said yes called back to give room number only to find out the had no drivers and the order would be about 15 minutes late so I cancelled it only for the driver to show up 12 minutes late expecting me to pay when I had already cancelled called customer service to complain when I call again to find out the out come management and the upper level people stated it was only five minutes late and lied and make it out that the customer is senile or unable to tell time or understand what's going on this store and there management are rude and arrogant and can careless about customer service
Atmosphere: 1
Food: 1
Service: 1
Martin Ferriz
I placed an order on July 23rd for July 31st the order was supposed to be delivered by 4pm they called to verify I said yes called back to give room number only to find out the had no drivers and the order would be about 15 minutes late so I cancelled it only for the driver to show up 12 minutes late expecting me to pay when I had already cancelled called customer service to complain when I call again to find out the out come management and the upper level people stated it was only five minutes late and lied and make it out that the customer is senile or unable to tell time or understand what's going on this store and there management are rude and arrogant and can careless about customer service
Atmosphere: 1
Food: 1
Service: 1
Mik N
New ownership and the difference is clear and immediate! Pizza is superior to all the others around here, will definitely be coming back soon. Service was professional and impressive, provided by Imran.
Parking: Giant parking lot
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Create Your Own Pizza
Gregg Yost
Staff is the friendliest - great customer service.
Terrible, in a hurry I didn't check the pizza, what they made is not worth it and besides, 45 minutes I had to
Atmosphere: 1
Food: 1
Service: 1
Robert Arreola
Well here we go again. Just made an order for delivery everything ready to go and got the conformation and everything. Then 10 minutes later they can me up don't they don't deliver to me. And I'm literally a block away. This place is ridiculous.
Cathy Flores
I ordered two pepperoni pizza at 5:35pm, was told 10-20 min. We left out house 20 min later, 10 min drive and when we got there the pizzas were not ready and we were told it would be another 25 min as they were super busy. Also told that our pizzas were free. We left our house 30 min later again plus the drive. My daughter went inside and she stood there for 3 minutes before she was even acknowledged. To make matters worse she was told it would be another 10 min. No apology, no explanation, nothing. I understand that the place was busy but someone should take responsibility in teaching the two employees basic customer service. Very disappointing experience. Cancelled our order and will not be returning to that Papa John’s.
Jessica Sandoval
I love the pizza and food but horrible service... Today for the second time received a very late order.. I should have cancelled it ... I placed an ordered at 7:20pm and didn't receive it till 8:54pm .. they compensate me by giving me more food I didn't need instead of receiving a discount on my original order. Won't be ordering again from this location.
Freddy Samaniego
This location is great if u want your pizze literally over 2.5 hours from when you order it... i would close this location asap its hurting the papa johns brand
The pizza was a little overcooked, but it was hot, and my peppers were dry.
Papa John charged me 28.00 for a large pizza and soda plus delivery fees when Uber Eats charges 49.00 to delivery of a meal that cost only 20.00, which was cold and nasty, so I'm thankful that I wasn't charged double for my meal at Papa John.
Atmosphere: 4
Food: 4
Service: 4
I ordered two pizzas on 1/20/25 around 5 pm and was very disappointed with the service that I received. The young Caucasian Woman working had a HORRIBLE attitude with everyone coming in. She really looked miserable and looked like she hates her job. The pizzas tasted amazing but she did not cut the pizzas correctly so my family and I had to rip the slices apart and the all the toppings came off the pizza. She clearly needs to be re trained on Customer Service. Without us the customer she would have no job. We will never be ordering from this location again
Atmosphere: 1
Food: 5
Service: 1
Workers here super Friendly & really helpful
Parking: Very easy to park
Wheelchair accessibility: Wheelchair ramp is next to the store
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Create Your Own Pizza
I placed an order on July 23rd for July 31st the order was supposed to be delivered by 4pm they called to verify I said yes called back to give room number only to find out the had no drivers and the order would be about 15 minutes late so I cancelled it only for the driver to show up 12 minutes late expecting me to pay when I had already cancelled called customer service to complain when I call again to find out the out come management and the upper level people stated it was only five minutes late and lied and make it out that the customer is senile or unable to tell time or understand what's going on this store and there management are rude and arrogant and can careless about customer service
Atmosphere: 1
Food: 1
Service: 1
I placed an order on July 23rd for July 31st the order was supposed to be delivered by 4pm they called to verify I said yes called back to give room number only to find out the had no drivers and the order would be about 15 minutes late so I cancelled it only for the driver to show up 12 minutes late expecting me to pay when I had already cancelled called customer service to complain when I call again to find out the out come management and the upper level people stated it was only five minutes late and lied and make it out that the customer is senile or unable to tell time or understand what's going on this store and there management are rude and arrogant and can careless about customer service
Atmosphere: 1
Food: 1
Service: 1
New ownership and the difference is clear and immediate! Pizza is superior to all the others around here, will definitely be coming back soon. Service was professional and impressive, provided by Imran.
Parking: Giant parking lot
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Create Your Own Pizza
Staff is the friendliest - great customer service.
Friendly staffs
simply just RUN AWAY FROM HERE
Friendly staffs
Restaurantji Recommends
Terrible, in a hurry I didn't check the pizza, what they made is not worth it and besides, 45 minutes I had to
Atmosphere: 1
Food: 1
Service: 1
Well here we go again. Just made an order for delivery everything ready to go and got the conformation and everything. Then 10 minutes later they can me up don't they don't deliver to me. And I'm literally a block away. This place is ridiculous.
I ordered two pepperoni pizza at 5:35pm, was told 10-20 min. We left out house 20 min later, 10 min drive and when we got there the pizzas were not ready and we were told it would be another 25 min as they were super busy. Also told that our pizzas were free. We left our house 30 min later again plus the drive. My daughter went inside and she stood there for 3 minutes before she was even acknowledged. To make matters worse she was told it would be another 10 min. No apology, no explanation, nothing. I understand that the place was busy but someone should take responsibility in teaching the two employees basic customer service. Very disappointing experience. Cancelled our order and will not be returning to that Papa John’s.
I love the pizza and food but horrible service... Today for the second time received a very late order.. I should have cancelled it ... I placed an ordered at 7:20pm and didn't receive it till 8:54pm .. they compensate me by giving me more food I didn't need instead of receiving a discount on my original order. Won't be ordering again from this location.
This location is great if u want your pizze literally over 2.5 hours from when you order it... i would close this location asap its hurting the papa johns brand
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