Taco Bell
301 N Citrus Ave, Covina
(626) 966-3213
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
That steak grilled burrito combo has 2 little burritos with cheese melted on top holding them together. 👌 I combined them with the garlic dipper and it was exquisite, truly a treat. Warning do not eat if you have a weak stomach. 😇✌️
We try to come to this Taco Bell over the others because the Manager, Santiago, is very friendly and accommodating. He makes you feel welcome. He keeps his store immaculate. Food order is always right.
Atmosphere: 5
Food: 5
Service: 5
Arianna is the new girl working in the front. I was having a really bad day and she made me feel extra special. Her customer service is unmatched. She loves what she’s doing. The place is very clean, the food is excellent, and her customer service topped it off. I highly recommend this Taco Bell
Atmosphere: 5
Food: 5
Service: 5
Luxe box w/steak chalupie upgrade.
Atmosphere: 5
Food: 4
Service: 5
Simple fast food place, cheap and tastes good.
Atmosphere: 4
Food: 5
Service: 4
Newer building with drive thru, EBT friendly, and delivery. Clean with bathrooms available to customers.
Employees are very friendly, they seem to be understaffed but they still work great as a team to get it done.
Atmosphere: 5
Food: 5
Service: 5
Customer service was amazing. Watched the employee help people more than was expected of him, went out of his way to make sure to do everything he could to help. Food is amazing too.
Atmosphere: 5
Food: 5
Service: 5
So many self checkouts and they still have someone at the register at all times
Atmosphere: 5
Food: 5
Service: 5
I ordered 4 bean, rice cheesy burritos and they were sad. seriously no beans in them like they just but the juice of the beans, sprinkled some rice and packed the sauce. My daughter ordered a bean burrito 🌯 and it looked some kind of bean quesadilla-flat all tortillas. Waste of money and time
I'm updating my review to 5 Stars. If I could use the meltzer system they would be 7 Stars.
That being said
The entire staff at this location has been a source of positivity and professionalism. The last few months of my life have really been not great. Diego and Luz *I'll correct if needed. I'm still learning names*
Have gone above and beyond customer service expectations. When I've been drowning in stress and financial instability, they've always been on shift at the right time. I don't want to leave anyone out either. Literally the Entire Staff is super friendly, engaging, and been an additional unintentional support system Idk i needed. Trippy too think how a dirt bike taco commercial would lead to 35 years of good times together. Let alone how life changing the simplicity of a smile can be. I was in a bad place when I moved back to covina. Things aren't great again yet, but damn they've kept things from getting worse by giving me even the smallest validation. I could go on.
Management.
On point
Cleanliness
On point
Front and Back of House Staff
On point
Signage levels?
On point
Oh and the food is pretty fire. Always made to order and does not contain Voodoo Curses
Food: 5
Service: 5
Restaurantji Recommends
We really loved coming to this business. The staff was so great, very friendly, and going the extra mile to help the customer. It is rare that you find employees who like to make the extra mile. I give them a 10+. Hopefully, corporate acknowledges this facility as an example to other facilities. That we enjoyed our food and time here. I encourage customers to visit this facility.
Atmosphere: 5
Food: 5
Service: 5
Kinda sad when you used to go to Taco Bell, and it was affordable. I bought dinner for my kids (2) +my wife and I, and it cost 90.00 to feed 4 people? Serving sizes smaller for more money..
Atmosphere: 5
Food: 3
Service: 5
They didn’t give my cinnamon twists
Atmosphere: 1
Food: 1
Service: 1
I've always enjoyed this location and frequently visit with friends. However, during a recent visit, I encountered a new staff member (a woman, possibly late 20s or early 30s, with an accent) who was shockingly rude and unprofessional. She insinuated that I was stealing my own mobile order, even after I showed proof, and made an uncalled-for, bigoted comment about me. Her hostility was evident, and she refused to speak to me further after the interaction.
That experience left me uncomfortable, especially when I later realized my friend’s drink wasn’t even filled properly. However, I recently visited again and, aside from the freezes not being filled to the top, I haven’t seen that staff member, and service has been much better.
Vegetarian options: All options can be made vegetarian, for the most part (assuming if there’s meat, it can be replaced by beans, or potatoes)
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Soft Taco Supreme, Chicken Quesadilla
Haven't been to this taco bell location since the late 90's early 2000's back then it looked totally different but the service was great and staff was friendly the new design looks pretty cool now
Atmosphere: 5
Food: 5
Service: 5
Loading...