BJ's Restaurant & Brewhouse

Andres K. Is an amazing waiter, got here and made me and my girl feel very welcomed. The service he provided us was very fast and prompt.

I don’t even know where to begin. It was not a good experience. The food was not good. daughter ordered shrimp scampi no flavor. Her boyfriend ordered a steak. The steak was mostly fat. He asked for it to be well done and they gave it to him medium rare so I ordered meatballs and I got a wedge blue cheese salad that was OK but the meatballs horrible they were frozen in the center cold.. 🤔🤔🤔

My husband and I came thru on Father's Day, Sunday. We were lucky enough to get ANDRES as our server!!! Very polite, attentive, and personable! I hope he gets all the wonderful things he deserves in the future and now! Thanks Andres!

Andres made Father’s Day so special! Friendly and personable with great suggestions.

Andres was the best server we could have had, very personable and helpful. I would like to have him as a server again when I come back to this location

I had a group of three and we sat near the bar. Our server Andres was a great server that night. He checked in us frequently and made sure we got everything to our liking.

I usually love coming to this BJ'S up until I brought my daughter for her birthday last weekend. I made a reservation, and I still had to wait a good 30 mins for a table. Once seated, the waiter took our order, and our food took FOREVER to come out. They actually forgot one of the orders, so someone in my party had to wait while everyone had their food. I told the waitresses it's my daughter birthday and can they do the happy birthday thing. That as well took forever, she brought the pizookie out with no candle and said happy birthday in the driest way possible. I didn't say anything until they brought another table, a birthday cookie, had a lit candle on it, and was clapping and shouting for them (I know they dont sing happy birthday). I asked the waitresses why my daughter didn't get a candle or the claps and shouts. She said because the candles they had were wet and can't be lit, mind you, they had a candle for the other party and proceeded to say they don't sing happy birthday something I already knew and that wasn't what I asked her. It was giving racist. TERRIBLE SERVICE and will not go back. Will definitely visit another BJ's location.

Good experience

Our waitress Netyla was amazing! Excellent friendly service. Food was great and you have to get the famous pazookie!

Atmosphere: 5

Food: 5

Service: 5

Extremely disappointed was seated at table with my disabled daughter , told waiter I will order drinks first then look over menu while he’s getting drinks , as he same back to the table to take our order I said please let’s start with regular napkins. he bought napkins then left and went to table next to me to take order those folks came in after me and my daughter, so I calmly yell excuse me I’m ready to place order . He came back to our table took order with a negative attitude. I ask him if he has an attitude to let me know . He did not answer food was served the whole time he ignored me and my daughter came to my table 30 mins after for the 1st time to ask us if we need anything never came back to check in on us. I notice a guy passing by might be the manager I grab he’s attention and told him what happened the manager was cold and not very accommodating then I ask for baskets to go and our check paid no tip then left . Mind you this is my first time not tipping someone and I did not feel any regrets about it , oh forgot to mention my steak was over cooked to burnt. We did not sit to finish our food I just wanted to get out of the environment quick and fast . horrible horrible service

Atmosphere: 1

Service: 1

Brittany W’s service was amazing! We had an amazing end to our night. Definitely would come back!!! She deserves a raise

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Oreo Pizookie, Avocado Egg Rolls

Bj at the fox hill mall. We had a disappointing experience during our recent visit. It started when a server joined my husband, baby, and me at our table. When we ordered a drink, my husband unfortunately forgot his ID. Although we understood the policy, the server—a gentleman who appeared quite stressed—continued to mention that we could only have one drink at a time, which felt a bit excessive. His tone and body language made the situation uncomfortable.

To make matters worse, the manager, who was also Latino, came over and sat down with us, discussing the ID issue. This only added to our discomfort, especially since we were trying to enjoy our time together and didn’t mind not having a drink. Feeling overwhelmed, we decided to leave. It was disappointing, as we had hoped for a more pleasant experience. I advised to go to cerritos location better food , diverse, and expectional service.

Great experience! My friend and I thoroughly enjoyed the Avocado Egg Rolls, a Smokehouse Burger, and the Cherry Chipotle Glazed Salmon. Our server was friendly, attentive, and knowledgeable about the menu. The only downside was the horrendous parking situation at the mall. That's what we get for dining out a few days before Christmas. Lol.

Beware if ordering online early, they won't start cooking until opening time I was just rudely informed

Service: 1

Bridget is hands down one of the best servers I’ve ever had the pleasure of meeting. Her professionalism, attention to detail, and warm personality truly set her apart. From the moment we sat down, she made us feel welcomed and cared for, balancing efficiency with a personal touch that’s rare to find.

Bridget anticipated our needs before we even had to ask and went above and beyond to ensure our experience was perfect. Her knowledge of the menu was impressive, and her recommendations were spot-on, enhancing the entire meal. It’s clear she takes pride in her work and genuinely enjoys making her guests happy.

If you’re lucky enough to have Bridget as your server, you’re in for a five-star experience. She’s a gem and a true asset to any establishment. Thank you, Bridget, for making our visit unforgettable!

Atmosphere: 5

Food: 5

Service: 5