The customer service at this store is horrible and the coffee tastes so bad. They took coffee from the refrigerator which is the same I do at home.
Atmosphere: 1
Food: 1
Service: 1
Steven Zuniga
Coffee was just ehhh. Great customer service and great location
Atmosphere: 5
Food: 3
Service: 5
Andrea Sanchez
Worst matcha I've ever had lol
Felipe Latorre
Nice and solid coffee option for your visit to Platform. BB is great because they default all their espresso + milk drinks to oat milk, while many others charge for that. The iced NOLA is a must for anyone who hasn’t tried it. This particular location has a nice elevated and bright level in the back, along with amphitheater type seating.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coconut Yogurt Parfait
Louis Plamondon
Best latte in Los Angeles
Rita Z
As strictly a grab and go coffee place, I would give them 4 stars... as a place to stay and work out of, I would give them 3 stars. I decided to meet the rating in the middle and give them 3.5 stars, but rounded up to 4 stars cause Google doesn't allow for half stars!First things first, the drinks are pretty good! Each time I've been, the drinks are not bitter or overly sweet like some locations! They are a little pricey ($6+ for a small), but that should be expected in West LA/Culver City. My only other thing is that I got an iced matcha latte and they got it out to me in less than a minute, lol. I literally turned around to put something in my bag and my drink was done. They are def not using the nice matcha, which given that this is a coffee shop, I suppose that is fair.The customer service can be a hit or miss. Sometimes, the barista is very nice and attentive, but sometimes, they seem like they could care less, haha. No big deal since my interactions with the baristas are less than five minutes (including wait time for the drink, lol).Now my biggest kicker is that they have such a lovely sitting area, but it is not convenient at all! They have a spacious loft, large indoor steps to sit at, and floor-to-ceiling windows that allow for an abundance of sunlight to come in... but they only have one outlet at the loft, two outlets at the ground level (one at a table and one at the bar top), and one outlet located on the steps. I have seen many people leave because they don't have access to the outlets and don't want to sit on the steps like they're back in college. Not to mention the lovely outdoor private patio they have that does not have internet access/extremely weak internet access or outlets. I think if they invest in power strips or something, they might get more people who want to stay and work in the store.My other gripes is that they don't have their own bathrooms and you have to pay for parking at the Platform parking garage next door ($2 for the first hour, $3 for 2 hours, $5 for 3 hours), but that's really outside of their control, haha.Anyways, grab and go seems to be the best bet here until they try to fix the outlet situation!Parking: You can park across the street at the Platform parking structure ($2 for the first hour, $3 for 2 hours, $5 for 3 hours). Blue Bottle does not have validation.
Atmosphere: 4
Food: 5
Service: 4
omar lopez
Great coffee. Baristas are pro. Highly
Atmosphere: 5
Food: 5
Service: 5
philip sisk
This place is a little bit better than Starbucks food options are different but not great. Service is usually slow and the most retarded thing about this place is that they don’t have a sleeve for your cup. You always have to ask for 2 cups, which is really harmful for the environment and really suck but the cups are really hot and flimsy if you keep them for a while so I don’t know why they haven’t gotten into recycled sleeves. Also, the ice drinks aren’t great because the ice cubes are too big. If you wanna really good place color, intelligentsia, coffee or Conservatory for Coffee And Tea, but this is good for the basics
Atmosphere: 2
Food: 2
Service: 3
Ashley
Iced latte is fine not worth $6. And I went specifically to work using the wifi but the wifi was absolute trash
The customer service at this store is horrible and the coffee tastes so bad. They took coffee from the refrigerator which is the same I do at home.
Atmosphere: 1
Food: 1
Service: 1
Coffee was just ehhh. Great customer service and great location
Atmosphere: 5
Food: 3
Service: 5
Worst matcha I've ever had lol
Nice and solid coffee option for your visit to Platform. BB is great because they default all their espresso + milk drinks to oat milk, while many others charge for that. The iced NOLA is a must for anyone who hasn’t tried it. This particular location has a nice elevated and bright level in the back, along with amphitheater type seating.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coconut Yogurt Parfait
Best latte in Los Angeles
As strictly a grab and go coffee place, I would give them 4 stars... as a place to stay and work out of, I would give them 3 stars. I decided to meet the rating in the middle and give them 3.5 stars, but rounded up to 4 stars cause Google doesn't allow for half stars!First things first, the drinks are pretty good! Each time I've been, the drinks are not bitter or overly sweet like some locations! They are a little pricey ($6+ for a small), but that should be expected in West LA/Culver City. My only other thing is that I got an iced matcha latte and they got it out to me in less than a minute, lol. I literally turned around to put something in my bag and my drink was done. They are def not using the nice matcha, which given that this is a coffee shop, I suppose that is fair.The customer service can be a hit or miss. Sometimes, the barista is very nice and attentive, but sometimes, they seem like they could care less, haha. No big deal since my interactions with the baristas are less than five minutes (including wait time for the drink, lol).Now my biggest kicker is that they have such a lovely sitting area, but it is not convenient at all! They have a spacious loft, large indoor steps to sit at, and floor-to-ceiling windows that allow for an abundance of sunlight to come in... but they only have one outlet at the loft, two outlets at the ground level (one at a table and one at the bar top), and one outlet located on the steps. I have seen many people leave because they don't have access to the outlets and don't want to sit on the steps like they're back in college. Not to mention the lovely outdoor private patio they have that does not have internet access/extremely weak internet access or outlets. I think if they invest in power strips or something, they might get more people who want to stay and work in the store.My other gripes is that they don't have their own bathrooms and you have to pay for parking at the Platform parking garage next door ($2 for the first hour, $3 for 2 hours, $5 for 3 hours), but that's really outside of their control, haha.Anyways, grab and go seems to be the best bet here until they try to fix the outlet situation!Parking: You can park across the street at the Platform parking structure ($2 for the first hour, $3 for 2 hours, $5 for 3 hours). Blue Bottle does not have validation.
Atmosphere: 4
Food: 5
Service: 4
Great coffee. Baristas are pro. Highly
Atmosphere: 5
Food: 5
Service: 5
This place is a little bit better than Starbucks food options are different but not great. Service is usually slow and the most retarded thing about this place is that they don’t have a sleeve for your cup. You always have to ask for 2 cups, which is really harmful for the environment and really suck but the cups are really hot and flimsy if you keep them for a while so I don’t know why they haven’t gotten into recycled sleeves. Also, the ice drinks aren’t great because the ice cubes are too big. If you wanna really good place color, intelligentsia, coffee or Conservatory for Coffee And Tea, but this is good for the basics
Atmosphere: 2
Food: 2
Service: 3
Iced latte is fine not worth $6. And I went specifically to work using the wifi but the wifi was absolute trash
Nice branch.Calm, good vibes ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant
Restaurantji Recommends
Quality not as good as other store. They don’t respect their open time, closes early very often for no reason.
Atmosphere: 1
Food: 1
Service: 1
Bad experience, open time wrong and wasted 2 dollars for
Atmosphere: 1
Food: 1
Service: 1
The cashier told me to have a pay matcha latte I asked for almond because I’m allergic they still gave the oat.
Atmosphere: 3
Service: 1
Kelly Clarkson might show up and start singing if you go here
it’s not really for me. staff is always friendly though.