Chipotle Mexican Grill

9512 Culver Blvd, Culver City
(310) 841-0561

Recent Reviews

Cherish Monet

I love the chicken burritos, they are sooo good. The staff is nice & friendly. They always make sure your food looks presentable before purchase. I love the agua fresca, they are soo refreshing. Everything is great about

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chips, Burrito Bowl, Vegetarian Salad Bowl, One Taco

MikeViste

They do not change their gloves they do not wear hairnets they cross contaminate by touching everything, and they do not change the food ever 4 hours . even when it looks at its worst to me they’re just trying to make every cent off of the old food that they serve here. I even gave them a Second chance and went yesterday just for me to get diarrhea again. And when I went to complain today about the food that gave me diarrhea, the manager told me why did I come back .also in the background was an employee cussing me out saying why did I come again.This is the last time I will go . And I am no longer giving this franchise my money.

Fabio Marcel

WORST PLACE EVER!!!

Atmosphere: 1

Food: 1

Service: 1

grizzy tech

Food always cold don't eat at dinner time food is

Atmosphere: 2

Food: 1

Service: 2

Feruz Olmatov

This place is very dirty. They dont clean the table which they use for making orders. It becomes very nasty.I like chipotle menu but I can't go there and eat because of how untidy this place is.Cleaning up after each order must not be a problem.

Service: 2

Ken Brynner

I recently had the pleasure of witnessing an extraordinary example of dedication and hard work at Chipotle, all thanks to a young man named Felipe. It’s not every day you come across someone who embodies such a remarkable work ethic. Felipe was a one-man army, effortlessly managing multiple tasks with a level of initiative that’s becoming increasingly rare. He didn’t need any directions to excel; he just did, with a natural flair for responsibility that left me thoroughly impressed.His commitment to his role went beyond mere duty; it was a display of passion and a genuine desire to excel. It’s employees like Felipe who transform a routine dining experience into something memorable. I sincerely hope that his efforts are recognized and rewarded appropriately because he truly deserves it. While the food at Chipotle was certainly up to par, it was Felipe’s exceptional service that compelled me to leave this five-star review. In an ideal world where I’m a HR manager, Felipe would be the first person I’d consider for a role that values talent, hard work, and dedication. Chipotle is lucky to have him, and I wish Felipe all the best in his future endeavors.

Atmosphere: 5

Food: 5

Service: 5

Jay W.

These guys open at 10:30. I got here at 10:37 and it was still locked. They opened the doors for me at 10:38-10:39. I ordered a chicken burrito, brown rice. The lady told me the brown rice wasn't ready yet, and said it would be 5 more minutes wait for the brown rice if I wanted to wait. I said sure, I'll wait. I didn't complain about a single thing. It was no big deal to me. When I got to the register, the lady tells me, "It's on the house, sorry for the wait" as she signals to me that the manager was the one to give it to me on the house.So thank you very much for the free burrito. You get 5 stars for A+ management and A+ customer service. This manager understands the golden rule of business is to prioritize customer satisfaction over everything else. I didn't complain at all, and still the manager recognized that they made mistakes in opening a little late, and giving me a free burrito for that shows that this manager knows exactly how to manage this store correctly. Thank you!

Terrell Green

The people in here are young they need more training with how to represent their job when customers are around.

Atmosphere: 1

Food: 1

Service: 1

Michele Shi

Its chipotle, good and consistent. Except when you order for pickup they usually forget an item like 80% of the time

Antonio M.

Visited on 11/17/23 and as we walked in there was a surplus of employees there and just a few people in line. As we approached the line ready to order they RUSHED us when receiving our order. Not giving any type of hospitality or warmth as we are used to getting. I realized through it all that corporate was visiting and it wasn't their usual employees taking our order. There was a man in a black polo shirt and one with a gray zip up behind their counter. From my POV, it looked like they were trying to break a world record or something with how fast they can take everyone's order in line. I was definitely annoyed and I can tell the pregnant woman behind me in line was DEFINITELY not happy with it. I could confirm this was happening because they gave a round of applause after the rush was over and they yelled out a timeframe that they completed it by. Then after all that, we sat in the main dining room and that's when corporate sat near us and had a talk with the store's GM. They were scolding him about things he did wrong and it was NOT the place to be doing that. Take that to his office and away from guest view. Super unprofessional from corporate to be coaching this guy in the main dining room where EVERYONE could hear them. That soiled our experience there and I don't see ourselves eating on site anymore.

Yvette A.

This place is the WORST Chipotle I've ever been to. DO NOT RECOMMEND. I wasn't going to leave a review but I reached out to customer service and they never got back to me. We are avid Chipotle diners, we've been to many locations in many different cities. I've never seen such a terrible location. We went in almost an entire hour before closing and all of the employees were closing up for the night already, we double checked the time and even asked them when they close. They were completely out of rice, guac, and most of the meats. Most of the food was getting ready to be put away even though it was an hour before closing, and the food wasn't being heated anymore. The employees looked absolutely miserable. The location was filthy. They were out of chips too but found an old bag to give us, it was incredibly stale, like they were a few days old, inedible to be completely honest. Our food was cold, stale chips and really not what we came in for.. Do NOT recommend this location at all. Actually, one customer left when he found out they were "out" of most of the ingredients, we should've left too..

Eric Guerra

Dirty, employees were yelling at each other while customers were waiting in line. Scary place.

Erik Nord

Good service, good food, what's not to

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Burrito Bowl

Marilyn P.

I went to Chipotle on culver Blvd it was so nasty I couldn't order any food . I said something to the employees and ask where your manager he was right there, but he just look at me. I told them if the health department would come in they would be written up.

Thomas L.

The service was not good. I asked for certain food portions but the girl would just pour it on, then take it off w/o saying sorry or anything. I would just accept it and she just basically toss me my order. It didn't taste as good as the other locations. DO NOT COME TO THIS LOCATION. Also I had a bad case of diarrhea later that day and my ass was burning . First and last time at this location

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