Staffs are nice and helpful, the rolls are always delicious! 😋 keep it up! 😊
Atmosphere: 5
Food: 5
Service: 5
Mykyta Shymshyrian
Non friendly staff
Atmosphere: 1
Food: 5
Service: 1
Cannescondo Chiu
Not much of a service to ask for a 15% minimum tips and food was not very fresh
Atmosphere: 4
Food: 3
Service: 4
Stephanie Ramos!!
The worker was unprofessional and messed up my order. They also charged me a cup of water which is ridiculous and I spent like $20 for two cookies??
Food: 2
Service: 1
Mak Isa Kustric
They charge for cup of water, workers very unpolite!
Atmosphere: 1
Food: 1
Service: 1
Nate Hernandez-Estrada
Came to order at 8:20 since I couldn’t do an online pickup and they said they were out of the shakes. They literally close at 9pm. Lazy
Ahmad Thomas
For some reason they didn't want to scan the barcode on my App for me to earn points. They said they don't scan the barcode I'd have to use the receipt. They said the barcode is only to redeem rewards. They were acting as if I couldn't read. It says clear as day to scan the barcode OR if you forget to use the receipt . It's really the principle of things for me lol. Maybe they both were genuinely ignorant or they are just choosing to not allow customers to earn points using the app. They were making comments with each other as I was leaving. I called to ask for the corporate # they said they didn’t have it and she hung up when I asked her name ??. Name on receipt is Jayda
Selina Quintanilla
Whoever was the baker on Saturday, June 1, 2024 around 2-4pm needs a raise! Literally the best cinnamon roll I’ve had at Cinnabon. Perfectly baked
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Roll
Jarron Khan
Ordered through their app. Was in line to get the order from the pleasant uniformed employee. Male attendant not in uniform (possibly franchisee or manager) called me over and I said "I have an order for (my name). Had to repeat my name 4 times as he couldn't hear. Then he asked if I was meeting someone there and I repeated I had an order. He then chastised me that just repeating my name doesn't mean I have an order. He had kept asking my name. He walked away as I was explaining that I said that to him at the beginning. Hands me my food and drink. I ask for a straw and he states he put it in the sealed bag snidely. Sit down nearby and open bag, no straw. The other employee hands me a straw as I walk back in before I say anything.
Just left this place! I bought a 4pk never was I told that in this location the 4pk that is sold to you it’s not ready to eat! You have to take it home and do it yourself! I’ve gone to other locations and they give them to me warmed and ready to eat and this place besides horrible service they gave me cold Cinnabons to make at home!!! And when I asked they still gave me attitude because I just asked if they were not ready to eat! Horrible service!
Desiree Williams
Worst customer service. Those hispanic men working the front are rude and can barley speak english! Get some staff that are friendly and have good customer service! WE spend a lot of money on these cinnabons and customers DESERVE to be treated with respect! I Will NEVER return and I will be reporting this to the BBB.
Tierra Rene
The older guy who works here comes off as miserable, unhappy and ignorant. Maybe he's waiting for retirement, not sure but as a customer I shouldn't be able to feel this type of energy each time I support Cinnabon here.
Daddy's Cult
Ordered delivery and was given the wrong items. Very unhappy with my experience ? ?
Staffs are nice and helpful, the rolls are always delicious! 😋 keep it up! 😊
Atmosphere: 5
Food: 5
Service: 5
Non friendly staff
Atmosphere: 1
Food: 5
Service: 1
Not much of a service to ask for a 15% minimum tips and food was not very fresh
Atmosphere: 4
Food: 3
Service: 4
The worker was unprofessional and messed up my order. They also charged me a cup of water which is ridiculous and I spent like $20 for two cookies??
Food: 2
Service: 1
They charge for cup of water, workers very unpolite!
Atmosphere: 1
Food: 1
Service: 1
Came to order at 8:20 since I couldn’t do an online pickup and they said they were out of the shakes. They literally close at 9pm. Lazy
For some reason they didn't want to scan the barcode on my App for me to earn points. They said they don't scan the barcode I'd have to use the receipt. They said the barcode is only to redeem rewards. They were acting as if I couldn't read. It says clear as day to scan the barcode OR if you forget to use the receipt . It's really the principle of things for me lol. Maybe they both were genuinely ignorant or they are just choosing to not allow customers to earn points using the app. They were making comments with each other as I was leaving. I called to ask for the corporate # they said they didn’t have it and she hung up when I asked her name ??. Name on receipt is Jayda
Whoever was the baker on Saturday, June 1, 2024 around 2-4pm needs a raise! Literally the best cinnamon roll I’ve had at Cinnabon. Perfectly baked
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Roll
Ordered through their app. Was in line to get the order from the pleasant uniformed employee. Male attendant not in uniform (possibly franchisee or manager) called me over and I said "I have an order for (my name). Had to repeat my name 4 times as he couldn't hear. Then he asked if I was meeting someone there and I repeated I had an order. He then chastised me that just repeating my name doesn't mean I have an order. He had kept asking my name. He walked away as I was explaining that I said that to him at the beginning. Hands me my food and drink. I ask for a straw and he states he put it in the sealed bag snidely. Sit down nearby and open bag, no straw. The other employee hands me a straw as I walk back in before I say anything.
I love Cinnabon!
Restaurantji Recommends
Love the consistent staff, very tasty dessert ♥️
Just left this place! I bought a 4pk never was I told that in this location the 4pk that is sold to you it’s not ready to eat! You have to take it home and do it yourself! I’ve gone to other locations and they give them to me warmed and ready to eat and this place besides horrible service they gave me cold Cinnabons to make at home!!! And when I asked they still gave me attitude because I just asked if they were not ready to eat! Horrible service!
Worst customer service. Those hispanic men working the front are rude and can barley speak english! Get some staff that are friendly and have good customer service! WE spend a lot of money on these cinnabons and customers DESERVE to be treated with respect! I Will NEVER return and I will be reporting this to the BBB.
The older guy who works here comes off as miserable, unhappy and ignorant. Maybe he's waiting for retirement, not sure but as a customer I shouldn't be able to feel this type of energy each time I support Cinnabon here.
Ordered delivery and was given the wrong items. Very unhappy with my experience ? ?
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